Certificate in English Communication for Workplace

Description

Course Name: Certificate in English Communication for Workplace
Course Id: CECW/Q0101.

Eligibility: 10+2 (Higher Secondary) or equivalent is required.

Objective: The Certificate in English Communication for Workplace course is designed for students, job seekers, and working professionals who want to improve their spoken and written English to perform confidently in a business environment. It focuses on fluency, clarity, and correctness in everyday workplace communication.

Duration: Three Months.

 How to Enroll and Get Certified in Your Chosen Course:

 Step 1: Choose the course you wish to get certified in.

 Step 2: Click on the “Enroll Now” button.

 Step 3: Proceed with the enrollment process.

 Step 4: Enter your billing details and continue to course fee payment.

 Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.

 Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.

 Step 7: Once you complete the course, take the online examination.

 Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.

 Step 9: After certification, you will be offered job opportunities aligned with your area of interest.

Online Examination Detail:

Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.

 Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:

 Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.

 Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.

 Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.

 Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.

 Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.

 Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.

Syllabus:

Module 1: Basics of Workplace Communication: Importance of communication in the workplace, Types of workplace communication (verbal, non-verbal, written), Understanding communication flow in organizations, Formal and informal communication, Communication barriers and solutions, Workplace communication etiquette, Tone and professionalism in language, Listening vs hearing, Clarity and conciseness in speech, Role of empathy in communication.

Module 2: Spoken English for Professional Settings: Greeting and introducing yourself professionally, Daily office conversation practice, Making and receiving phone calls, Asking for and giving directions or instructions, Offering help and making suggestions, Agreeing and disagreeing politely, Expressing opinions and ideas clearly, Participating in group discussions, Handling client communication, Role-plays for real-life office scenarios.

Module 3: Business Vocabulary and Grammar Usage: Common business phrases and idioms, Vocabulary for emails, meetings, and presentations, Use of tenses in workplace conversations, Prepositions and conjunctions in context, Subject-verb agreement, Sentence formation and structure, Avoiding grammatical mistakes, Passive vs active voice in communication, Use of polite and formal language, Email-friendly vocabulary.

Module 4: Writing Skills for the Workplace: Writing professional emails and memos, Drafting meeting invitations and follow-ups, Preparing business letters and notices, Writing resumes and cover letters, Common email phrases and formats, Tone and clarity in business writing, Avoiding slang and informal expressions, Formatting tips for documents, Proofreading and editing techniques, Real-life writing exercises and reviews.

Module 5: Presentation and Public Speaking Skills: Planning and organizing your content, Opening and closing a presentation, Using signposting language (first, next, finally), Practicing voice modulation and clarity, Maintaining eye contact and body language, Dealing with stage fear and nervousness, Using PowerPoint effectively, Handling questions confidently, Group presentation practice, Feedback and performance improvement.

Module 6: Interview and Professional Interaction Skills: Preparing self-introduction for interviews, Answering common HR questions in English, Demonstrating soft skills in responses, Asking questions to the interviewer, Dressing and behaving professionally, Communication in virtual interviews, Interacting with seniors and colleagues, Handling conflicts with polite language, Understanding workplace culture and norms, Final assessment and certification preparation.

✅ Career Opportunities & Applications

This certificate enhances job readiness and effectiveness in roles across all sectors where English communication is essential, such as:

🔹 1. Customer Support Executive / Front Office Assistant

• 💼 Role: Handle calls, queries, and greet clients with professionalism

• 💰 Salary: ₹15,000 – ₹30,000/month

🔹 2. Sales & Marketing Executive

• 💼 Role: Communicate with clients, deliver pitches, prepare reports

• 💰 Salary: ₹20,000 – ₹40,000/month + incentives

🔹 3. HR / Admin Coordinator

• 💼 Role: Email drafting, telephonic coordination, interviews, documentation

• 💰 Salary: ₹20,000 – ₹35,000/month

🔹 4. Back Office / Office Assistant

• 💼 Role: Handle correspondence, record keeping, client follow-up

• 💰 Salary: ₹15,000 – ₹28,000/month

🔹 5. Teachers / Trainers (English or Subject-based)

• 💼 Role: Conduct classes and manage student interactions in English

• 💰 Salary: ₹18,000 – ₹35,000/month

📈 Income Overview in India