Description
Course Name: Certificate in Communication Skills
Course Id: CCS/Q1001.
Education Qualification: 12th Pass.
Duration: 90 Hrs.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Certificate in Communication Skills
Nature and Scope of Communication – Introduction, Communication: meaning and concept, Historical background of communication, Definition of communication, Models of communication, The communication process, Functions of communication, Types of communication, Importance of communication, Summary, Glossary, Bibliography, Suggested reading, Terminal questions.
Business Communication – Introduction, Importance of communication, Dimensions of communication, Channels of communication, Function of communication, Technology and Business Communication, the role of the effective business communication, Barriers in Business communication, listening skills, Speaking skills, Corporate communication, Telephone Etiquettes, Presentation skills.
Modes of Communication – Introduction, Theory of communication, Types and modes of communication, Language of communication, Verbal and non-verbal, Spoken and written, Barriers and Strategies, Reading and understanding, Close reading, Comprehension, Summary Paraphrasing, Analysis and interpretation, Writing skills, Documenting, Report writing, Notes making.
Communication process – Introduction, Meaning of communication, The communication situation, The communication process, Objectives of communication, Significance of communication in business, Summary, Keywords, Self-assessment questions, References, suggested reading.
Verbal Communication – Principals of communication, Verbal communication, Non-verbal communication, Listening, Public Speaking, Meeting and conference, Group discussion, Interview, Written Communication.
Note Making & Oral Communication – The seven C’s of the effective communication, Audio visual aids, Communication: its interpretation, Business communication at work place, Report writing, Effective writing, Types of business reports, Structure of reports, Gathering information, Writing abstracts and summaries, Writing definitions, Note making, Oral communication, Mechanics of writing, Spelling rules, Proof Reading.
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