Description
Course Name: Certificate in Communication Skills
Course Id: CCS/Q1001.
Education Qualification: 12th Pass.
Duration: 90 Hrs.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Certificate in Communication Skills
Nature and Scope of Communication – Introduction, Communication: meaning and concept, Historical background of communication, Definition of communication, Models of communication, The communication process, Functions of communication, Types of communication, Importance of communication, Summary, Glossary, Bibliography, Suggested reading, Terminal questions.
Business Communication – Introduction, Importance of communication, Dimensions of communication, Channels of communication, Function of communication, Technology and Business Communication, the role of the effective business communication, Barriers in Business communication, listening skills, Speaking skills, Corporate communication, Telephone Etiquettes, Presentation skills.
Modes of Communication – Introduction, Theory of communication, Types and modes of communication, Language of communication, Verbal and non-verbal, Spoken and written, Barriers and Strategies, Reading and understanding, Close reading, Comprehension, Summary Paraphrasing, Analysis and interpretation, Writing skills, Documenting, Report writing, Notes making.
Communication process – Introduction, Meaning of communication, The communication situation, The communication process, Objectives of communication, Significance of communication in business, Summary, Keywords, Self-assessment questions, References, suggested reading.
Verbal Communication – Principals of communication, Verbal communication, Non-verbal communication, Listening, Public Speaking, Meeting and conference, Group discussion, Interview, Written Communication.
Note Making & Oral Communication – The seven C’s of the effective communication, Audio visual aids, Communication: its interpretation, Business communication at work place, Report writing, Effective writing, Types of business reports, Structure of reports, Gathering information, Writing abstracts and summaries, Writing definitions, Note making, Oral communication, Mechanics of writing, Spelling rules, Proof Reading.
Job Opportunities after completion of Certificate in Communication Skills course:
After the successful completion of the Certificate in Communication Skills program, graduates are equipped with the essential skills needed to effectively convey information, ideas, and emotions in a variety of professional and personal settings. Strong communication skills are highly valued across industries, and these graduates can pursue careers in areas like corporate communication, media, marketing, customer service, and more.
Career Options After Completing the Certificate in Communication Skills Program
1. Corporate Communication Specialist
- Role: A corporate communication specialist manages internal and external communication for a company. This includes crafting press releases, managing media relations, and ensuring the company’s message aligns with its branding and goals.
- Salary:
- Entry-level: ₹20,000–₹35,000 per month
- Mid-level: ₹35,000–₹60,000 per month
- Senior-level: ₹60,000–₹1,00,000 per month
2. Public Relations Officer (PRO)
- Role: A PRO helps manage the public image of an individual or organization. They handle press releases, media relations, and organize events or campaigns to build a positive reputation.
- Salary:
- Entry-level: ₹20,000–₹30,000 per month
- Mid-level: ₹30,000–₹50,000 per month
- Senior-level: ₹50,000–₹75,000 per month
3. Customer Service Representative
- Role: Customer service representatives are the first point of contact for customers. They address customer concerns, provide information, and resolve issues related to products or services.
- Salary:
- Entry-level: ₹12,000–₹20,000 per month
- Mid-level: ₹20,000–₹35,000 per month
- Senior-level: ₹35,000–₹50,000 per month
4. Content Writer/Copywriter
- Role: Content writers or copywriters create written content for websites, blogs, advertisements, and social media. They need strong writing and communication skills to produce engaging and effective content.
- Salary:
- Entry-level: ₹15,000–₹30,000 per month
- Mid-level: ₹30,000–₹50,000 per month
- Senior-level: ₹50,000–₹80,000 per month (or higher in top companies)
5. Trainer/Facilitator
- Role: Trainers or facilitators design and deliver training programs to enhance employees’ skills, focusing on areas such as soft skills, communication, leadership, and team building.
- Salary:
- Entry-level: ₹25,000–₹40,000 per month
- Mid-level: ₹40,000–₹70,000 per month
- Senior-level: ₹70,000–₹1,00,000 per month
6. Social Media Manager
- Role: Social media managers handle an organization’s online presence, crafting and curating posts, engaging with followers, and promoting brand messaging across platforms like Facebook, Twitter, LinkedIn, and Instagram.
- Salary:
- Entry-level: ₹20,000–₹30,000 per month
- Mid-level: ₹30,000–₹50,000 per month
- Senior-level: ₹50,000–₹80,000 per month
7. Speech Writer
- Role: Speech writers craft speeches for executives, politicians, or public figures. The role requires advanced writing and verbal communication skills, understanding the audience, and making the speech impactful.
- Salary:
- Entry-level: ₹20,000–₹35,000 per month
- Mid-level: ₹35,000–₹55,000 per month
- Senior-level: ₹55,000–₹1,00,000 per month
8. Sales and Marketing Executive
- Role: Sales and marketing executives develop marketing strategies, communicate with clients, pitch products, and close deals. Good communication is key in influencing potential customers and driving sales.
- Salary:
- Entry-level: ₹15,000–₹25,000 per month
- Mid-level: ₹25,000–₹40,000 per month
- Senior-level: ₹40,000–₹70,000 per month (plus performance-based bonuses)
9. HR Executive/Recruiter
- Role: HR executives and recruiters focus on hiring employees for organizations. They communicate job opportunities, conduct interviews, and handle employee onboarding and relations.
- Salary:
- Entry-level: ₹15,000–₹25,000 per month
- Mid-level: ₹25,000–₹45,000 per month
- Senior-level: ₹45,000–₹70,000 per month
10. Event Manager
- Role: Event managers organize and coordinate corporate or social events. They need to communicate effectively with clients, vendors, and guests to ensure the event runs smoothly.
- Salary:
- Entry-level: ₹20,000–₹35,000 per month
- Mid-level: ₹35,000–₹60,000 per month
- Senior-level: ₹60,000–₹1,00,000 per month
Skills Acquired in the Certificate in Communication Skills Program:
Graduates will develop a broad range of communication-related skills, including:
- Verbal Communication: Effective speaking and listening skills for both formal and informal settings.
- Written Communication: Proficiency in writing emails, reports, articles, and social media content.
- Presentation Skills: Ability to create and deliver presentations confidently.
- Interpersonal Communication: Building relationships through face-to-face communication and teamwork.
- Conflict Resolution: Managing disputes and resolving issues through effective communication.
- Active Listening: Understanding and processing information from others in a way that fosters better interaction.
Conclusion:
The Certificate in Communication Skills program opens up a wide range of career opportunities in fields such as corporate communication, media, customer service, marketing, human resources, and public relations. Graduates can find roles in various sectors, including corporate companies, advertising agencies, educational institutions, and even as freelance consultants. The salary range varies depending on experience, the role, and the industry, but there is ample opportunity for growth in this field, particularly for those who continue to improve their communication abilities and gain experience.
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