Description
Course Name: Diploma in Soft Skills & Written Communication Skills
Course Id: DSSWCS/Q0001.
Education Qualification: 12th Class.
Duration: 370 Hrs (Equivalent to One Year).
Total Credits: 18.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Definition and process of communication: Introduction, objectives, definition of communication, models of communication, communication networks, types of communication, oral communication, written communication, the importance of communicating in the tourism industry, report writing.
Discussion and Presentation: Delivery, non- verbal communication and nerves, choosing and using visual aids, speaking as part of your course, speaking as part of a group, speaking as a student representative, speaking at elections and meetings, job searches and job interviews.
Personality development and leadership skills: Introduction, laws of personality development, control your negative emotions, different layers of personality, influence of thought, the power of concentration, develop the sense of equality.
Verbal and non-Verbal Communication: Principles and functions of nonverbal communication, types of nonverbal communication, nonverbal communication competence, nonverbal communication in context.
Teamwork and Speaking Skills: Introduction: developing team wisdom for personal success, understanding hierarchies and teams, to take full advantage of team wisdom you must change your habits of mind, accept accountability for deliverables and take responsibility for relationships, responsibility without authority, conversation three: establishing behavioural ground rules.
Paragraph Writing and Pronunciation: Introduction, the basic sounds, letters and sounds, the vocal cords, longer consonants sequences, the use of strong forms, vowel sequences, lateral consonant.
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