Diploma in Office Management and Secretarial Practice

Description

Course Name: Diploma in Office Management and Secretarial Practice

Course Id: DOMSP/Q1001.

Eligibility: Completion of 10+2 (higher Secondary) or equivalent.

Objective:

• To provide students with the necessary skills to manage office operations, including scheduling, communication, record-keeping, and coordination.
• To train students in secretarial duties such as correspondence management, document preparation, and organizing meetings.
• To ensure students understand the tools, technology, and systems used in modern office environments.

Duration: 370 Hrs (Equivalent to One Year).

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will get Study Material Login id and Password on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

• Duration- 120 minutes.
• No. of Questions- 60. (Multiple Choice Questions).
• 10 Questions from each module, each carry 10 marks.
• Maximum Marks- 600, Passing Marks- 40%.
• There is no negative marking in this module.

How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	51-60	C (Average)
6	41-50	P (Pass)
7	0-40	F (Fail)

Benefits of Certification:

• Government Authorized Assessment Agency Certification.
• Certificate Valid for Lifetime.
• Lifetime Verification of Certificate.
• Free Job Assistance as per your Interest Area.

Syllabus

Fundamentals of Management: Introduction, objectives, process of office management, maintenance of office records, skills required in office management, functions of an office.

Financial Accounting:  Introduction, objective, origin and growth of accounting,  meaning of accounting, distinction between accounting and accountancy, nature of accounting, branches of accounting, role of accounting, limitations of accounting, systems of accounting.

Office Organisation & Management: Definition of office, functions of modern office, importance of offices, types of office, records management, components of mail service, handling of incoming mail, types of office machine, banking facilities, bank pass book and cheque book, types of payments handled, modern technology and office communication.

Fundamentals of Secretarial Practice: Introduction to corporate finance, sources of corporate finance, issue of shares, issue of debentures, deposits, correspondence with members, correspondence with debenture holders, correspondence with depositors, depository system, dividend and interest, financial market, stock exchange.

Management Communication: Meaning & importance, process of communication, elements of communication,  verbal communication, non verbal communication, styles & communication, forms of communication, making communication effective.

Office Documentation & Record Management: Meaning of records management, significance of records management, functions of filing, essentials of a good filing system, advantages of office equipment, Basic of computer, basics of word processing, formatting documents, mail merge, basics of spreadsheet, formatting worksheets, creating presentation.

Job Opportunities after completion of Diploma in Office Management and Secretarial Practice course:

The Diploma in Office Management and Secretarial Practice program provides graduates with the skills and knowledge necessary to efficiently manage office environments, support executives, and perform administrative tasks. It focuses on key areas such as communication, organizational skills, document management, office technologies, and business etiquette, which are essential for roles in corporate and administrative settings.

Career Options for Graduates of the Diploma in Office Management and Secretarial Practice Program

1. Office Manager
   • Role: Office Managers are responsible for overseeing the daily operations of an office, ensuring that administrative tasks are handled smoothly, and supporting both employees and management. They coordinate office activities, manage supplies, and supervise office staff.
   • Salary Range:
     • Entry-Level: ₹3,00,000 – ₹5,00,000 per annum
     • Mid-Level: ₹5,00,000 – ₹8,00,000 per annum
     • Senior-Level: ₹8,00,000 – ₹12,00,000+ per annum
2. Executive Secretary / Personal Assistant (PA)
   • Role: Executive Secretaries or Personal Assistants provide high-level administrative support to executives and senior management. They manage schedules, handle correspondence, organize meetings, and take care of confidential documents.
   • Salary Range:
     • Entry-Level: ₹2,50,000 – ₹4,00,000 per annum
     • Mid-Level: ₹4,00,000 – ₹7,00,000 per annum
     • Senior-Level: ₹7,00,000 – ₹10,00,000+ per annum
3. Administrative Assistant
   • Role: Administrative Assistants perform a wide range of office tasks, including scheduling meetings, answering phones, managing correspondence, maintaining records, and supporting other office staff with administrative work.
   • Salary Range:
     • Entry-Level: ₹2,00,000 – ₹3,50,000 per annum
     • Mid-Level: ₹3,50,000 – ₹5,50,000 per annum
     • Senior-Level: ₹5,50,000 – ₹8,00,000+ per annum
4. Receptionist
   • Role: Receptionists are the first point of contact in an office or business. They greet clients, answer calls, schedule appointments, and handle administrative tasks like filing and organizing documentation.
   • Salary Range:
     • Entry-Level: ₹2,00,000 – ₹3,00,000 per annum
     • Mid-Level: ₹3,00,000 – ₹4,50,000 per annum
     • Senior-Level: ₹4,50,000 – ₹6,00,000+ per annum
5. Secretary
   • Role: Secretaries are responsible for administrative tasks such as maintaining records, managing calendars, scheduling meetings, and providing general support to executives and office managers. They may also handle correspondence and prepare reports.
   • Salary Range:
     • Entry-Level: ₹2,50,000 – ₹4,00,000 per annum
     • Mid-Level: ₹4,00,000 – ₹6,00,000 per annum
     • Senior-Level: ₹6,00,000 – ₹8,00,000+ per annum
6. Document Control Specialist
   • Role: Document Control Specialists are responsible for organizing, managing, and maintaining company documents. They ensure proper documentation processes, manage files, and keep track of records in digital or physical formats.
   • Salary Range:
     • Entry-Level: ₹2,50,000 – ₹4,00,000 per annum
     • Mid-Level: ₹4,00,000 – ₹6,00,000 per annum
     • Senior-Level: ₹6,00,000 – ₹8,00,000+ per annum
7. Office Coordinator
   • Role: Office Coordinators handle office logistics, including scheduling meetings, arranging travel, maintaining office supplies, and assisting with projects. They ensure smooth communication and coordination between departments and individuals.
   • Salary Range:
     • Entry-Level: ₹2,50,000 – ₹4,00,000 per annum
     • Mid-Level: ₹4,00,000 – ₹6,00,000 per annum
     • Senior-Level: ₹6,00,000 – ₹9,00,000+ per annum
8. Human Resource Assistant
   • Role: HR Assistants provide administrative support to the human resources department. They assist with recruitment, payroll, employee records management, and other HR functions.
   • Salary Range:
     • Entry-Level: ₹2,50,000 – ₹4,00,000 per annum
     • Mid-Level: ₹4,00,000 – ₹6,00,000 per annum
     • Senior-Level: ₹6,00,000 – ₹8,00,000+ per annum
9. Customer Service Manager
   • Role: Customer Service Managers oversee customer service operations within an office setting, ensuring that clients’ needs are met effectively. They supervise customer service teams, handle customer inquiries, and resolve complaints.
   • Salary Range:
     • Entry-Level: ₹3,00,000 – ₹4,50,000 per annum
     • Mid-Level: ₹4,50,000 – ₹7,00,000 per annum
     • Senior-Level: ₹7,00,000 – ₹10,00,000+ per annum
10. Data Entry Operator
    • Role: Data Entry Operators are responsible for inputting data into databases, spreadsheets, or other systems. They ensure the accuracy and integrity of data entry, and may also assist with record-keeping and report generation.
    • Salary Range:
      • Entry-Level: ₹2,00,000 – ₹3,00,000 per annum
      • Mid-Level: ₹3,00,000 – ₹4,50,000 per annum
      • Senior-Level: ₹4,50,000 – ₹6,00,000+ per annum

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Key Skills Acquired During the Program:

• Office Organization and Management: Proficiency in handling office administration, organizing workflows, and managing office supplies.
• Communication Skills: Enhanced verbal and written communication skills, with emphasis on business correspondence and etiquette.
• Document Management: Ability to organize, store, and retrieve documents efficiently, ensuring proper filing and compliance.
• Technology Proficiency: Knowledge of office software like MS Office, spreadsheets, database management, and communication tools.
• Customer Service: Understanding customer needs and providing efficient responses, both in-person and remotely.
• Time Management and Multitasking: Developing skills to handle multiple administrative tasks efficiently, prioritize duties, and meet deadlines.

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Salary Overview in India (Diploma in Office Management and Secretarial Practice):

• Entry-Level: ₹2,00,000 – ₹4,00,000 per annum
• Mid-Level: ₹4,00,000 – ₹6,00,000 per annum
• Senior-Level: ₹6,00,000 – ₹10,00,000+ per annum

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Conclusion:

Graduates of the Diploma in Office Management and Secretarial Practice program can pursue diverse careers in administrative, managerial, and support roles across industries. From office management and executive assistance to customer service and human resources, this diploma provides graduates with the necessary skills to excel in the corporate environment. With increased experience and expertise, professionals can advance to higher positions, such as office manager or executive assistant, and enjoy competitive salaries across sectors.