Diploma in Modern Office Management and Secretarial Practice

Description

Course Name: Diploma in Modern Office Management and Secretarial Practice

Course Id: DMOMSP/Q1001.

Eligibility: Completion of 10+2 (higher Secondary) or equivalent.

Objective: This course offers comprehensive knowledge of contemporary office management and secretarial skills, including digital communication, document management, scheduling, and organizational techniques. It covers the use of modern office technologies, effective correspondence handling, and professional support functions.

Duration: Six Months.

 How to Enroll and Get Certified in Your Chosen Course:

 Step 1: Choose the course you wish to get certified in.

 Step 2: Click on the “Enroll Now” button.

 Step 3: Proceed with the enrollment process.

 Step 4: Enter your billing details and continue to course fee payment.

 Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.

 Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.

 Step 7: Once you complete the course, take the online examination.

 Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.

 Step 9: After certification, you will be offered job opportunities aligned with your area of interest.

Online Examination Detail:

• Duration- 120 minutes.
• No. of Questions- 60. (Multiple Choice Questions).
• 10 Questions from each module, each carry 10 marks.
• Maximum Marks- 600, Passing Marks- 40%.
• There is no negative marking in this module.

How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	51-60	C (Average)
6	41-50	P (Pass)
7	0-40	F (Fail)

 Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:

 Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.

 Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.

 Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.

 Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.

 Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.

 Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.

Syllabus:-

Introduction to Office Management: Definition and importance of office management, Functions of modern office management, Types of office organization structures, Role of an office manager, Office workflow and process management, Coordination between departments, Office policies and procedures, Ethics in office management, Principles of time management, Office management challenges and solutions.

Secretarial Duties and Responsibilities: Role and importance of a secretary, Daily office administration tasks, Scheduling meetings and appointments, Handling confidential documents, Communication with clients and stakeholders, Travel arrangements and itinerary planning, Office documentation and filing, Handling phone calls and emails, Drafting letters and reports, Maintaining office supplies and inventory.

Business Communication and Correspondence: Essentials of effective business communication, Verbal and non-verbal communication skills, Writing professional emails and letters, Preparing business reports and memos, Handling complaints and inquiries, Conducting official meetings and minutes writing, Interpersonal communication in the workplace, Public speaking and presentation skills, Digital communication tools, Telephone and video conferencing etiquette.

Office Technology and Computer Applications: Introduction to office automation, Basics of computer operation and troubleshooting, MS Office applications (Word, Excel, PowerPoint, Outlook), Email and calendar management, Database management systems, Internet research techniques, Document formatting and printing, Digital file storage and security, Virtual meeting platforms (Zoom, Teams, Google Meet), Using office productivity tools.

Records and Information Management: Importance of records management, Types of records (physical and digital), Filing systems and classification methods, Indexing and cataloging documents, Data security and confidentiality, Document retention and disposal policies, Office archival systems, Automation in record management, Legal aspects of record-keeping, Best practices in information management.

Office Procedures and Work Ethics: Standard operating procedures in offices, Professionalism and workplace etiquette, Handling visitors and customer service, Travel and accommodation bookings, Time and stress management, Leadership and teamwork in the office, Decision-making and problem-solving, Conflict resolution in the workplace, Managing work-life balance, Code of conduct for office professionals.

Job Opportunities after completion of Diploma in Modern Office Management and Secretarial Practice course:

After completing the Diploma in Modern Office Management and Secretarial Practice, graduates can pursue careers in office administration, executive assistance, and secretarial roles. The program equips students with skills in office operations, communication, and technology.

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Career Options After Diploma in Modern Office Management and Secretarial Practice

1. Office Administrator

• Role: Manage daily office operations, coordinate schedules, and ensure smooth workflow.
• Salary Range: ₹2,50,000 – ₹4,50,000 per annum

2. Executive Assistant

• Role: Provide administrative support to senior executives, manage calendars, and handle correspondence.
• Salary Range: ₹3,50,000 – ₹6,00,000 per annum

3. Front Office Executive

• Role: Handle reception duties, manage appointments, and greet visitors.
• Salary Range: ₹2,00,000 – ₹3,50,000 per annum

4. Secretary

• Role: Organize meetings, prepare documents, and maintain records for management.
• Salary Range: ₹2,50,000 – ₹4,00,000 per annum

5. Data Entry Operator

• Role: Enter and manage data accurately for office records and projects.
• Salary Range: ₹1,80,000 – ₹3,00,000 per annum

6. Personal Assistant

• Role: Assist individuals with scheduling, travel arrangements, and personal tasks.
• Salary Range: ₹3,00,000 – ₹5,00,000 per annum

7. HR Assistant

• Role: Support HR functions like recruitment, documentation, and employee management.
• Salary Range: ₹2,50,000 – ₹4,00,000 per annum

8. Documentation Specialist

• Role: Handle and organize official documents and records.
• Salary Range: ₹2,50,000 – ₹4,50,000 per annum

9. Event Coordinator

• Role: Plan and manage office events and meetings.
• Salary Range: ₹3,00,000 – ₹5,00,000 per annum

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Industries for Employment

• Corporate Offices
• Government Departments
• Educational Institutions
• Hospitals and Healthcare Facilities
• Legal and Financial Firms

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Salary Range

• Entry-level: ₹2,00,000 – ₹3,50,000 per annum
• Mid-level: ₹3,50,000 – ₹5,50,000 per annum
• Senior-level: ₹5,50,000 – ₹8,00,000 per annum (with experience)

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Conclusion

This diploma provides versatile career opportunities across industries. With experience and additional certifications, graduates can advance into higher-paying roles in office management and executive support.