Description
Course Name: Diploma in Modern Office Management and Secretarial Practice
Course Id: DMOMSP/Q1001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: A Diploma in Modern Office Management and Secretarial Practice is a valuable qualification for individuals aiming to build a career in office administration, secretarial roles, or any position that involves supporting the smooth running of an organization’s day-to-day operations. It offers a practical skill set and knowledge base that can lead to various job opportunities and career progression in administrative management.
Duration: 370 Hrs (Equivalent to One Year).
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
How Students will be Graded: | ||
S.No. | Marks | Grade |
1 | 91-100 | O (Outstanding) |
2 | 81-90 | A+ (Excellent) |
3 | 71-80 | A (Very Good) |
4 | 61-70 | B (Good) |
5 | 51-60 | C (Average) |
6 | 41-50 | P (Pass) |
7 | 0-40 | F (Fail) |
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Principles & Practice of Management: Introduction, significance and meaning of management, functions of management, the scientific management stage, types of plans, decision-making function, centralization and decentralization, barriers to effective communication, behavioural and contingency theories of leadership, leadership through empowerment, total quality management.
Customer Relationship Management: Evaluation of customer relationship management, customer loyalty, CRM success factors and levels of services, CRM in marketing, sales force automation, knowledge management practices, enterprise resource planning (ERP), supplier relationship management (SRM), partner relationship management (PRM), analytical CRM, CRM implementation.
Computer Application in Office management: Introduction, classification of computers, hardware components of micro computer, classification of software, disk operating system (DOS), basic of data processing, application portfolio development, computerized payroll system, computer software systems, relevance of database management systems, data handling and declaration, input process output analysis, modular design of programs, creating a presentation on PC, data communication.
Public Relationship Management: Models and approaches to public relations, public relations as a management function, public relations and organizational effectiveness, public relations research: the key to strategy, ethics, leadership and counseling and moral analyses.
Company Secretarial Practice: Company formation and conversion, issue of securities, issue and redemption of debentures, directors and managers, auditors, decision making forums and meetings, preparation & presentation of reports, distribution of profit, filling and filing of returns and documents.
Financials Accounts: Introduction to financial accounting, concepts and conventions in accounting, accounting records, books of account, trial balance, capital and revenue expenditure, rectification entries, issue of bonus shares, accounting of banking companies, electricity company accounts, accounts of insurance companies.
Job Opportunities after completion of Diploma in Modern Office Management and Secretarial Practice course:
After completing the Diploma in Modern Office Management and Secretarial Practice, graduates can pursue careers in office administration, executive assistance, and secretarial roles. The program equips students with skills in office operations, communication, and technology.
Career Options After Diploma in Modern Office Management and Secretarial Practice
1. Office Administrator
- Role: Manage daily office operations, coordinate schedules, and ensure smooth workflow.
- Salary Range: ₹2,50,000 – ₹4,50,000 per annum
2. Executive Assistant
- Role: Provide administrative support to senior executives, manage calendars, and handle correspondence.
- Salary Range: ₹3,50,000 – ₹6,00,000 per annum
3. Front Office Executive
- Role: Handle reception duties, manage appointments, and greet visitors.
- Salary Range: ₹2,00,000 – ₹3,50,000 per annum
4. Secretary
- Role: Organize meetings, prepare documents, and maintain records for management.
- Salary Range: ₹2,50,000 – ₹4,00,000 per annum
5. Data Entry Operator
- Role: Enter and manage data accurately for office records and projects.
- Salary Range: ₹1,80,000 – ₹3,00,000 per annum
6. Personal Assistant
- Role: Assist individuals with scheduling, travel arrangements, and personal tasks.
- Salary Range: ₹3,00,000 – ₹5,00,000 per annum
7. HR Assistant
- Role: Support HR functions like recruitment, documentation, and employee management.
- Salary Range: ₹2,50,000 – ₹4,00,000 per annum
8. Documentation Specialist
- Role: Handle and organize official documents and records.
- Salary Range: ₹2,50,000 – ₹4,50,000 per annum
9. Event Coordinator
- Role: Plan and manage office events and meetings.
- Salary Range: ₹3,00,000 – ₹5,00,000 per annum
Industries for Employment
- Corporate Offices
- Government Departments
- Educational Institutions
- Hospitals and Healthcare Facilities
- Legal and Financial Firms
Salary Range
- Entry-level: ₹2,00,000 – ₹3,50,000 per annum
- Mid-level: ₹3,50,000 – ₹5,50,000 per annum
- Senior-level: ₹5,50,000 – ₹8,00,000 per annum (with experience)
Conclusion
This diploma provides versatile career opportunities across industries. With experience and additional certifications, graduates can advance into higher-paying roles in office management and executive support.
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