Description
Course Name: Diploma in Modern Office Management and Secretarial Practice
Course Id: DMOMSP/Q1001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: A Diploma in Modern Office Management and Secretarial Practice is a valuable qualification for individuals aiming to build a career in office administration, secretarial roles, or any position that involves supporting the smooth running of an organization’s day-to-day operations. It offers a practical skill set and knowledge base that can lead to various job opportunities and career progression in administrative management.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Principles & Practice of Management: Introduction, significance and meaning of management, functions of management, the scientific management stage, types of plans, decision-making function, centralization and decentralization, barriers to effective communication, behavioural and contingency theories of leadership, leadership through empowerment, total quality management.
Customer Relationship Management: Evaluation of customer relationship management, customer loyalty, CRM success factors and levels of services, CRM in marketing, sales force automation, knowledge management practices, enterprise resource planning (ERP), supplier relationship management (SRM), partner relationship management (PRM), analytical CRM, CRM implementation.
Computer Application in Office management: Introduction, classification of computers, hardware components of micro computer, classification of software, disk operating system (DOS), basic of data processing, application portfolio development, computerized payroll system, computer software systems, relevance of database management systems, data handling and declaration, input process output analysis, modular design of programs, creating a presentation on PC, data communication.
Public Relationship Management: Models and approaches to public relations, public relations as a management function, public relations and organizational effectiveness, public relations research: the key to strategy, ethics, leadership and counseling and moral analyses.
Company Secretarial Practice: Company formation and conversion, issue of securities, issue and redemption of debentures, directors and managers, auditors, decision making forums and meetings, preparation & presentation of reports, distribution of profit, filling and filing of returns and documents.
Financials Accounts: Introduction to financial accounting, concepts and conventions in accounting, accounting records, books of account, trial balance, capital and revenue expenditure, rectification entries, issue of bonus shares, accounting of banking companies, electricity company accounts, accounts of insurance companies.
Job Opportunities after completion of Diploma in Modern Office Management and Secretarial Practice course:
After completing the Diploma in Modern Office Management and Secretarial Practice, graduates can pursue careers in office administration, executive assistance, and secretarial roles. The program equips students with skills in office operations, communication, and technology.
Career Options After Diploma in Modern Office Management and Secretarial Practice
1. Office Administrator
- Role: Manage daily office operations, coordinate schedules, and ensure smooth workflow.
- Salary Range: ₹2,50,000 – ₹4,50,000 per annum
2. Executive Assistant
- Role: Provide administrative support to senior executives, manage calendars, and handle correspondence.
- Salary Range: ₹3,50,000 – ₹6,00,000 per annum
3. Front Office Executive
- Role: Handle reception duties, manage appointments, and greet visitors.
- Salary Range: ₹2,00,000 – ₹3,50,000 per annum
4. Secretary
- Role: Organize meetings, prepare documents, and maintain records for management.
- Salary Range: ₹2,50,000 – ₹4,00,000 per annum
5. Data Entry Operator
- Role: Enter and manage data accurately for office records and projects.
- Salary Range: ₹1,80,000 – ₹3,00,000 per annum
6. Personal Assistant
- Role: Assist individuals with scheduling, travel arrangements, and personal tasks.
- Salary Range: ₹3,00,000 – ₹5,00,000 per annum
7. HR Assistant
- Role: Support HR functions like recruitment, documentation, and employee management.
- Salary Range: ₹2,50,000 – ₹4,00,000 per annum
8. Documentation Specialist
- Role: Handle and organize official documents and records.
- Salary Range: ₹2,50,000 – ₹4,50,000 per annum
9. Event Coordinator
- Role: Plan and manage office events and meetings.
- Salary Range: ₹3,00,000 – ₹5,00,000 per annum
Industries for Employment
- Corporate Offices
- Government Departments
- Educational Institutions
- Hospitals and Healthcare Facilities
- Legal and Financial Firms
Salary Range
- Entry-level: ₹2,00,000 – ₹3,50,000 per annum
- Mid-level: ₹3,50,000 – ₹5,50,000 per annum
- Senior-level: ₹5,50,000 – ₹8,00,000 per annum (with experience)
Conclusion
This diploma provides versatile career opportunities across industries. With experience and additional certifications, graduates can advance into higher-paying roles in office management and executive support.
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