Description
Course Name: Skill-Based Training in Aviation Hospitality & Airline Management
Course Id: SBTAHAM/Q1001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: A Skill-Based Training in Aviation Hospitality & Airline Management is an excellent option for individuals seeking a rewarding career in the dynamic and fast-growing aviation, hospitality, and travel industries. It provides a solid foundation in both technical and customer service skills, preparing students for a variety of exciting roles in these sectors.
Duration: 200 Hrs (Equivalent to Six Months).
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Introduction to aviation: Scope of aviation, types of airlines-scheduled and non-scheduled flights/airlines, air cargo transport, regulatory policies in support of air cargo growth.
Fares & Ticketing: Introduction, convention on international civil aviation, milestones in international civil aviation, airport planning, types of airlines, air ticket important travel document, innovation and technology in air ticketing, airline codes or designators, services provided by air traffic control, electronic billing system, types of airfare.
Foreign Language: Everyone can learn language, learning the “tricks of the trade” organic learning, the words and the music, how to practice pronunciation, how to master grammar, how to learn vocabulary.
Travel Management: Objectives, significance of geography in enhancing travel and tourism, location on the globe/map, geographical time-lag, international date line, determining time on the globe.
Customer relationship management: Introduction to customer relationship management, customer value, analysing profitability of customers, customer retention, acquisition and expectation, closed loop marketing, technology for customer relations, electronic-CRM, managing customer relations, segmentation, targeting and positioning, delivering customer offer, CRM measurements, customer privacy, emerging trends in CRM, sales force automation.
Airline Operations: Introduction, transportation and commerce, advances in aircraft technology, air cargo, forecasting air travel demand, hub-and-spoke variations, low-cost carriers, airline planning process, flight schedule development, tactical management, economics of scale, scope, and density, revenue management product characteristics.
Job Opportunities after completion of Skill-Based Training in Aviation Hospitality & Airline Management course:
After completing a Skill-Based Training in Aviation Hospitality & Airline Management, graduates have several exciting career options in the aviation, hospitality, and travel sectors. These industries are growing rapidly in India, and there is a strong demand for trained professionals. Below is a detailed list of career options along with expected salary ranges for these roles in India:
Career Options After Skill-Based Training in Aviation Hospitality & Airline Management
1. Aviation Ground Staff
- Role: Ground staff are responsible for managing customer service at the airport, including check-in, boarding, luggage handling, and assisting passengers with inquiries.
- Salary Range: ₹2,50,000 – ₹5,00,000 per annum
- Skills Needed: Customer service, communication skills, problem-solving, and multitasking.
2. Airline Cabin Crew (Flight Attendant)
- Role: Cabin crew members ensure passenger safety, comfort, and satisfaction during flights. Their duties include serving food, ensuring safety protocols, and managing in-flight emergencies.
- Salary Range: ₹3,00,000 – ₹8,00,000 per annum
- Skills Needed: Good communication, customer service, problem-solving, and physical fitness.
3. Travel Consultant
- Role: Travel consultants assist customers with planning vacations, booking flights, hotels, and tours. They also provide advice on travel destinations and create customized itineraries.
- Salary Range: ₹3,00,000 – ₹6,00,000 per annum
- Skills Needed: Knowledge of travel destinations, communication skills, sales skills, and attention to detail.
4. Tour Operator
- Role: Tour operators organize travel packages, book services like transportation, hotels, and tours, and ensure everything runs smoothly for clients during their trips.
- Salary Range: ₹3,00,000 – ₹7,00,000 per annum
- Skills Needed: Travel industry knowledge, organizational skills, negotiation skills, and problem-solving.
5. Hotel Management Professional
- Role: Hotel management professionals are responsible for the overall operations of a hotel or resort, including customer service, guest relations, and managing staff.
- Salary Range: ₹4,00,000 – ₹12,00,000 per annum (based on the position and experience)
- Skills Needed: Leadership, communication, organizational skills, and hospitality knowledge.
6. Airline Sales Executive
- Role: Responsible for selling airline tickets, upselling premium services, and assisting with corporate travel bookings. This role involves sales targets and relationship-building with travel agents and customers.
- Salary Range: ₹3,00,000 – ₹6,00,000 per annum
- Skills Needed: Sales skills, communication skills, customer service, and knowledge of travel booking systems.
7. Cruise Line Staff
- Role: Working on cruise ships in various roles like guest services, entertainment, food and beverage management, and hospitality.
- Salary Range: ₹2,50,000 – ₹5,00,000 per annum (plus tips)
- Skills Needed: Hospitality, customer service, team work, and adaptability.
8. Event Coordinator (in Travel and Hospitality)
- Role: Organize events such as conferences, weddings, and corporate meetings at airports, hotels, or resorts. They ensure smooth event operations, from planning to execution.
- Salary Range: ₹3,50,000 – ₹7,00,000 per annum
- Skills Needed: Event planning, organizational skills, communication, and customer service.
9. Airport Lounge Manager
- Role: Oversee the daily operations of VIP or business-class airport lounges, ensuring excellent customer service and smooth operations.
- Salary Range: ₹5,00,000 – ₹10,00,000 per annum
- Skills Needed: Customer service, management skills, attention to detail, and multitasking.
10. Tourism Marketing Manager
- Role: Involves promoting tourist destinations, creating marketing campaigns for travel companies, and working with airlines, hotels, and travel agencies to drive tourism.
- Salary Range: ₹4,00,000 – ₹9,00,000 per annum
- Skills Needed: Marketing skills, creativity, communication, and networking.
11. Travel Blogger/Influencer
- Role: Create content related to travel, tourism destinations, and experiences. Successful travel bloggers or influencers make money through sponsored posts, affiliate marketing, and partnerships with tourism boards and brands.
- Salary Range: ₹3,00,000 – ₹12,00,000 per annum (depending on popularity)
- Skills Needed: Writing, photography, content creation, and social media expertise.
12. Airport Security Officer
- Role: Responsible for ensuring the security of the airport and its passengers. They conduct screening, checks, and monitor potential threats at the airport.
- Salary Range: ₹3,00,000 – ₹6,00,000 per annum
- Skills Needed: Attention to detail, vigilance, communication, and knowledge of security protocols.
Salary Expectations
Salaries in the Aviation, Hospitality, and Travel Management sectors vary based on experience, company, and role. However, with a growing industry, the potential for salary growth is significant.
- Entry-Level Roles (0-2 years): ₹2,50,000 – ₹4,50,000 per annum
- Mid-Level Roles (3-5 years): ₹4,00,000 – ₹7,00,000 per annum
- Senior-Level Roles (5+ years): ₹7,00,000 – ₹12,00,000 per annum (higher for specialized or managerial positions)
Conclusion
Graduates of the Diploma in Aviation Hospitality and Travel Management have a wide array of career options in the rapidly expanding aviation, hospitality, and travel sectors. With increasing international and domestic travel, professionals in this field are in high demand. The industry also offers excellent opportunities for growth, especially with increasing experience, skills, and exposure to the global market.
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