Description
Course Name: Diploma in Admin Secretarial & PA
Course Id: DASPA/Q0001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: A Diploma in Admin Secretarial & PA provides students with the skills required to excel in administrative support and personal assistant roles. It focuses on key areas such as office management, communication, time management, and the use of office technology, preparing graduates for a wide range of administrative and support positions in various industries.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Secretarial Practices: Role and Responsibilities of a Secretary, Types of Secretarial Services, Essential Skills for a Secretary, Professional Etiquette and Conduct, Organizational Structure and Office Hierarchy, Overview of Administrative Support, Time Management Techniques, Communication Skills for Secretaries, Legal and Ethical Responsibilities, Maintaining Confidentiality and Records.
Office Administration and Management: Basic Principles of Office Management, Office Layout and Space Planning, Managing Office Supplies and Inventory, Office Equipment and Technology Management, Effective Filing Systems and Document Control, Administrative Policies and Procedures, Handling Office Correspondence, Scheduling and Organizing Meetings, Event and Conference Management, Budgeting and Cost Control in Office Operations.
Communication and Correspondence: Effective Written Communication Skills, Business Letter Writing and Formatting, Preparing Reports and Memos, Email Etiquette and Online Communication, Telephone Etiquette and Customer Interaction, Preparing Presentations and Proposals, Drafting and Proofreading Documents, Internal and External Communication Protocols, Public Relations and Media Relations, Conflict Resolution and Handling Difficult Situations.
Time Management and Organizational Skills: Setting Priorities and Goal Setting, Time Management Tools and Techniques, Delegation and Task Management, Overcoming Procrastination, Handling Multiple Tasks Simultaneously, Maintaining Work-Life Balance, Developing an Action Plan, Handling Stress and Pressure, Use of Productivity Tools (Calendars, Spreadsheets, etc.), Managing Deadlines and Schedules.
Secretarial Support to Executives: Understanding the Role of Personal Assistant, Providing Support to Executives and Senior Managers, Managing Executive’s Calendar and Appointments, Travel and Accommodation Arrangements, Preparing Reports and Presentations for Executives, Meeting Coordination and Minute-Taking, Handling Correspondence for Senior Management, Preparing Executive Summaries, Managing Confidential Information, Acting as a Liaison Between Executives and Clients.
Office Technology and Software Applications: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Using Email and Calendar Software Effectively, Introduction to Document Management Systems, Handling Office Equipment (Fax, Printers, Photocopiers), Basics of Data Entry and Database Management, Video Conferencing and Remote Collaboration Tools, Project Management Software for Secretaries, Cloud Storage and File Sharing Solutions, Handling Virtual Offices and Remote Work, Use of Social Media for Professional Communication.
Job Opportunities after Diploma in Admin Secretarial & PA
Graduates of this program gain knowledge in office administration, secretarial practices, business communication, scheduling, documentation, and executive support, preparing them for roles in corporate offices and administrative departments.
Key Career Options: Personal Assistant (PA), Executive Assistant, Secretary, Office Administrator, Administrative Assistant, Front Office Executive, Office Coordinator, Back Office Executive, Receptionist, Data Entry Operator.
Salary Range (India):
Entry-level: ₹1.8–3 LPA
Mid-level: ₹3–5.5 LPA
Senior-level: ₹5.5–8+ LPA
Industries Hiring Graduates: Corporate Offices, Government Departments, Educational Institutions, Hospitals, IT Companies, Legal Firms, Consulting Firms, SMEs (Small & Medium Enterprises), Real Estate Companies.
Skills Developed: Office administration, documentation, scheduling & calendar management, business communication, MS Office proficiency, filing systems, customer handling, organizational skills, and multitasking.
Graduates can progress to roles like Senior Executive Assistant, Office Manager, Administrative Manager, or Operations Coordinator, with experience and additional certifications in business administration or management.
