Description
Course Name: Diploma in Admin Secretarial & PA
Course Id: DASPA/Q0001.
Education Qualification: 12th Class.
Duration: 370 Hrs (Equivalent to One Year).
Total Credits: 18.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Introduction to Personal Assistant: Introduction, the role of information and support organisations, PA employer responsibilities, pension contributions, being a PA employer, the role of local authorities.
Office Administration: Introduction, office automation, function of office, role of the office manager, essential qualities of an efficient office manager, objectives of business enterprises, principles of organization, benefits of an office manual, office systems, need for office layout, office accommodation.
Business Telephone Skills: Introduction, objectives, face to face and telephone conversation compared, formal conversation, emergency calls, business calls, informal conversation.
Record Keeping and Filing Systems: Types of filing systems, title of a file, reconstruction of files, managing records, privacy act records, records management, roles & responsibilities.
Customer Service: Market dominance, how to benefit from service enhancement, customer loyalty, customer service saves money, service: a valuable business strategy, management commitment, market impact of service, personal benefit, improved relationships.
Business Ethics: Introduction, being a professional of integrity, ethics and profitability, adopting a stakeholder orientation, corporate social responsibility (CSR), corporate law and corporate responsibility, the workplace environment and working conditions, loyalty to the company, financial integrity, the influence of advertising. ethical issues in the provision of health care.
Reviews
There are no reviews yet.