Description
Course Name: Certificate in House Keeping
Course Id: CHK/Q1001.
Eligibility: 10th Grade (high school) or Equivalent.
Duration: Two Month.
Objective: This course is designed to provide learners with essential knowledge and skills for maintaining cleanliness and orderliness in residential, commercial, and hospitality environments. It covers cleaning techniques, sanitation standards, room preparation, inventory management, and guest service etiquette.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus:-
Introduction to Housekeeping Operations: Role and Importance of Housekeeping in the Hospitality Industry, Organizational Structure of the Housekeeping Department, Duties and Responsibilities of Housekeeping Staff, Coordination with Other Hotel Departments, Personal Grooming and Professional Ethics, Understanding Guest Expectations in Housekeeping, Types of Accommodation and Room Categories, Housekeeping Standards and Procedures.
Cleaning Techniques & Maintenance: Types of Cleaning Agents and Equipment, Cleaning Procedures for Different Surfaces (Floors, Walls, Glass, etc.), Bed Making and Room Setup Standards, Deep Cleaning and Periodic Maintenance, Handling Guest Room Cleaning vs. Public Area Cleaning, Special Cleaning Techniques (Marble, Carpet, Wooden Flooring), Dealing with Stains and Odor Control, Eco-Friendly Cleaning Practices.
Laundry & Linen Management: Classification of Linen and Fabrics, Laundry Operations and Stain Removal Techniques, Washing, Drying, and Ironing Procedures, Linen Inventory and Storage, Uniform Management and Handling Guest Laundry, Laundry Equipment and Their Usage, Quality Control in Laundry Operations, Sustainable Laundry Practices.
Housekeeping Inventory & Supplies Management: Types of Housekeeping Supplies and Equipment, Procurement and Storage of Cleaning Materials, Inventory Control and Stock Management, Cost-Effective Purchasing Strategies, Use of Housekeeping Software for Inventory, Standard Operating Procedures for Supply Management, Preventing Wastage and Loss Control, Managing Budget for Housekeeping Operations.
Hygiene, Sanitation & Pest Control: Importance of Hygiene and Sanitation in Housekeeping, Waste Disposal and Recycling Practices, Handling Biohazard Materials and Medical Waste, Personal Hygiene Standards for Housekeeping Staff, Understanding and Implementing Disinfection Procedures, Common Pests in Hospitality and Their Control Methods, Use of Eco-Friendly Pest Control Methods, Government Health and Safety Regulations in Hospitality.
Guest Relations & Customer Service in Housekeeping: Understanding Guest Expectations and Preferences, Professional Communication Skills for Housekeeping Staff, Handling Guest Complaints and Special Requests, Housekeeping Etiquette and Service Excellence, Lost and Found Procedures, Privacy and Confidentiality in Guest Services, Room Inspection and Final Check Before Guest Arrival, Handling VIP and Long-Stay Guests.
Job Opportunities after Certificate in Housekeeping
Graduates can pursue careers in hospitality, corporate facilities, and private sectors, handling cleaning, hygiene, safety, and customer service operations.
Top Roles: Housekeeping Attendant, Room Attendant, Public Area Attendant, Laundry Supervisor, Housekeeping Supervisor, Housekeeping Manager, Executive Housekeeper, Housekeeping Trainer, Guest Room Attendant, Housekeeping Assistant Manager, Self-Employed Housekeeper.
Key Skills: Cleaning & sanitation, hospitality standards, inventory management, team supervision, safety protocols, customer service, training & development, organizational skills.
Industries: Hotels, resorts, hospitals, corporate offices, luxury residences, cleaning service companies, vocational training centers, private households.
Salary Range (India):
- Entry-level: ₹12,000 – ₹20,000 per month
- Mid-level: ₹18,000 – ₹45,000 per month
- Senior-level/Managerial: ₹50,000 – ₹1,00,000 per month
- Self-employed/Freelance: ₹20,000 – ₹50,000+ per month (depending on clientele and demand)
Factors Influencing Salary: Experience, location (higher in metros and tourist cities), establishment type (luxury hotels vs smaller properties), managerial responsibilities, and additional certifications.
Scope & Growth: Career progression can lead from entry-level attendant roles to supervisory and managerial positions, specialized roles like trainers or laundry supervisors, or entrepreneurship in private cleaning services. With experience, certifications, and exposure to larger or international establishments, professionals can achieve significant growth in both salary and responsibilities.
