Description
Course Name: Certificate in House Keeping
Course Id: CHK/Q1001.
Education Qualification: 5th Pass.
Duration: One Month.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill your Enrollment details and proceed to Pay.
Step 5- You will be redirected to payment gateway, pay exam fee by following options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After payment you will receive e-learning books and online exam link on your email id.
Step 7- After completion of e-learning attempt online examination.
Step 8- After online examination you will get certificate soft copy(scan copy) and hard copy(Original with seal and sign).
Step 9- After certification you will get prospect Job opportunities as per your Interest area.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Cleaning Equipments: Importance of cleaning, classification of cleaning equipments, selection criteria for cleaning equipments, manual equipments.
Duties and Responsibilities of Housekeeping: Floor supervisors /floor housekeepers, public area supervisor reports to, night supervisor reports to, evening shift supervisor, guestroom attendants/ room maids/ chamber maids.
Importance of Housekeeping: Housekeeping, importance of housekeeping, functions of housekeeping, relationship between housekeeping and other departments, role of housekeeping department.
Housekeeping training Materials: Difference between hotel and motel, housekeeping department organization chart, housekeeping department, inter- relationship between housekeeping front office department.
Role of Housekeeping in Hospitality: Introduction, objectives, role of housekeeping in hospitality industry, importance of guest room to guest, section of housekeeping department, control desk, guest room cleaning, public area cleaning.
Structural Planning of Housekeeping Department: Introduction, objectives, planning of the housekeeping department, the housekeeping department in hotel operations, characteristics of housekeeping equipment and supplies, controlling housekeeping operations.
Job Opportunities after completion of Certificate in House Keeping course:
After successful completion of the Certificate in Housekeeping program, graduates have a variety of career opportunities in both the hospitality and private sectors. The training typically covers areas such as cleaning techniques, safety standards, hospitality management, customer service, and inventory management, which makes graduates suitable for multiple roles. Below are detailed career options and the salary ranges for graduates in India:
1. Housekeeping Attendant
- Role: Housekeeping attendants are responsible for maintaining cleanliness and tidiness in hotel rooms, offices, and other premises. They carry out cleaning duties, ensure that rooms are ready for guests, and maintain hygiene standards.
- Key Responsibilities:
- Clean and tidy rooms, hallways, and public areas.
- Replace bed linens, towels, and amenities.
- Restock room supplies and report maintenance issues.
- Follow cleaning schedules and safety procedures.
- Salary:
- Entry-level: ₹12,000 – ₹18,000 per month
- Mid-level: ₹18,000 – ₹25,000 per month
- Experienced: ₹25,000 – ₹35,000 per month
2. Housekeeping Supervisor
- Role: Housekeeping supervisors oversee the housekeeping team, ensuring that cleaning standards are met in a timely and efficient manner. They are responsible for managing cleaning staff, inspecting rooms, and handling guest complaints.
- Key Responsibilities:
- Supervise and train housekeeping staff.
- Monitor cleaning activities and ensure quality standards.
- Assign tasks and ensure the timely completion of cleaning duties.
- Handle inventory management and maintain cleaning supplies.
- Address and resolve guest complaints related to housekeeping.
- Salary:
- Entry-level: ₹18,000 – ₹25,000 per month
- Mid-level: ₹25,000 – ₹40,000 per month
- Experienced: ₹40,000 – ₹55,000 per month
3. Room Attendant
- Role: Room attendants work primarily in hotels, resorts, and guesthouses, maintaining cleanliness in guest rooms. They are responsible for ensuring a pleasant stay for guests by providing well-maintained, clean, and sanitized rooms.
- Key Responsibilities:
- Clean and sanitize guest rooms, including making beds, dusting, and vacuuming.
- Check for maintenance issues and report them to the supervisor.
- Restock amenities like toiletries, linens, and towels.
- Ensure rooms are in good condition before guests arrive.
- Salary:
- Entry-level: ₹12,000 – ₹18,000 per month
- Mid-level: ₹18,000 – ₹25,000 per month
- Experienced: ₹25,000 – ₹35,000 per month
4. Housekeeping Manager
- Role: Housekeeping managers oversee the entire housekeeping department in large hotels or resorts. They are responsible for managing staff, maintaining cleaning standards, ensuring guest satisfaction, and managing budgets.
- Key Responsibilities:
- Plan and manage housekeeping operations.
- Ensure high standards of cleanliness and hygiene.
- Manage housekeeping budgets, inventories, and supplies.
- Train and supervise housekeeping staff.
- Handle guest complaints and resolve issues efficiently.
- Salary:
- Entry-level: ₹25,000 – ₹35,000 per month
- Mid-level: ₹35,000 – ₹50,000 per month
- Experienced: ₹50,000 – ₹80,000 per month
5. Executive Housekeeper
- Role: An executive housekeeper is a senior role in the housekeeping department. They oversee the cleanliness, maintenance, and organization of all public and private areas within a hotel or similar establishment.
- Key Responsibilities:
- Supervise housekeeping operations and staff.
- Manage housekeeping budgets and financial operations.
- Develop and enforce cleaning procedures and quality standards.
- Ensure guest satisfaction with room cleanliness and amenities.
- Coordinate with other departments such as front desk and maintenance.
- Salary:
- Entry-level: ₹40,000 – ₹60,000 per month
- Mid-level: ₹60,000 – ₹80,000 per month
- Experienced: ₹80,000 – ₹1,00,000 per month
6. Public Area Attendant
- Role: Public area attendants are responsible for maintaining the cleanliness of public spaces such as lobbies, corridors, restrooms, and lounges in hotels, offices, and other commercial establishments.
- Key Responsibilities:
- Clean and maintain all public areas within the establishment.
- Ensure restrooms and common areas are stocked with necessary supplies.
- Perform regular cleaning, dusting, and disinfecting.
- Monitor cleanliness throughout the day and respond to any issues.
- Salary:
- Entry-level: ₹12,000 – ₹18,000 per month
- Mid-level: ₹18,000 – ₹25,000 per month
- Experienced: ₹25,000 – ₹35,000 per month
7. Laundry Supervisor
- Role: Laundry supervisors are in charge of managing the laundry department, ensuring that linens, towels, and other fabrics are cleaned, ironed, and delivered on time to the rooms and public areas.
- Key Responsibilities:
- Supervise laundry staff and operations.
- Manage the washing, drying, folding, and ironing of linens and other items.
- Track inventory and ensure proper storage of linens.
- Ensure that laundry operations are running smoothly and efficiently.
- Salary:
- Entry-level: ₹15,000 – ₹20,000 per month
- Mid-level: ₹20,000 – ₹30,000 per month
- Experienced: ₹30,000 – ₹45,000 per month
8. Housekeeping Trainer
- Role: Housekeeping trainers educate and train new staff in cleaning techniques, safety standards, and customer service protocols. They ensure that new hires are well-prepared to meet the organization’s cleanliness standards.
- Key Responsibilities:
- Develop and conduct training programs for housekeeping staff.
- Educate employees on safety, hygiene, and cleanliness standards.
- Monitor staff progress and provide feedback.
- Update training materials to meet current industry standards.
- Salary:
- Entry-level: ₹20,000 – ₹30,000 per month
- Mid-level: ₹30,000 – ₹45,000 per month
- Experienced: ₹45,000 – ₹60,000 per month
9. Guest Room Attendant
- Role: Guest room attendants work directly with guests to ensure rooms meet cleanliness and hospitality standards. They may be required to assist guests with special requests regarding room arrangements and amenities.
- Key Responsibilities:
- Clean guest rooms, make beds, and ensure everything is in order.
- Restock linens, toiletries, and other supplies.
- Report any maintenance issues to the appropriate departments.
- Provide a pleasant environment for guests.
- Salary:
- Entry-level: ₹12,000 – ₹18,000 per month
- Mid-level: ₹18,000 – ₹25,000 per month
- Experienced: ₹25,000 – ₹35,000 per month
10. Housekeeping Assistant Manager
- Role: Housekeeping assistant managers help in overseeing daily housekeeping operations, manage teams, and ensure cleanliness standards are met. They often report to the housekeeping manager.
- Key Responsibilities:
- Assist in managing day-to-day housekeeping operations.
- Train and supervise staff.
- Inspect rooms, public areas, and amenities for cleanliness and order.
- Handle customer feedback and ensure satisfaction.
- Salary:
- Entry-level: ₹20,000 – ₹30,000 per month
- Mid-level: ₹30,000 – ₹45,000 per month
- Experienced: ₹45,000 – ₹65,000 per month
11. Self-Employed Housekeeper
- Role: Some graduates may choose to start their own housekeeping services, offering services to private clients, hotels, or even offices.
- Key Responsibilities:
- Offer cleaning services to residential and commercial clients.
- Manage bookings, contracts, and customer service.
- Maintain a team of cleaners if the business expands.
- Set rates, handle invoicing, and manage business operations.
- Salary:
- Freelancers’ income is variable, depending on clientele and demand.
- Monthly Earnings: ₹20,000 – ₹50,000 (depending on client base).
Factors Affecting Salary:
- Experience: Like most service-oriented jobs, experience can significantly impact salary levels, with senior roles offering higher compensation.
- Location: Salaries vary across cities, with high-paying jobs typically found in larger cities or tourist destinations (e.g., Mumbai, Delhi, Bengaluru, Goa).
- Industry: Working in luxury hotels or international chains may offer higher pay, along with additional benefits like accommodation, food, and travel allowances.
Conclusion:
Graduates of the Certificate in Housekeeping program have a wide range of career options, from housekeeping attendants and supervisors to managerial and specialized roles like laundry supervisors and housekeeping trainers. Salaries typically range from ₹12,000 to ₹80,000 per month depending on the level of experience, location, and the size or type of the establishment. With experience and the right certifications, housekeepers can see steady career growth in the hospitality industry.
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