Description
Course Name: Certificate in Decision Making
Course Id: CDM/Q0001.
Eligibility: 10+2 (Higher Secondary) or equivalent.
Objective: The Certificate in Decision Making develops practical knowledge and skills required to make thoughtful, informed and responsible choices in workplace and everyday situations. The course covers decision identification, information gathering, logical reasoning, creative thinking, alternative comparison, uncertainty, personal judgment and outcome evaluation. It prepares learners to clarify their objectives, recognize assumptions, consider consequences, choose suitable actions and learn from the results of their decisions.
Duration: Three Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and examination fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
- A soft copy (scanned) of your certificate via email within 7 days of the examination.
- A hard copy (original with official seal and signature) sent to your address within 45 days of the declaration of the result.
Step 9: After certification, you will be offered job assistance aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Foundations of Decision Making: Meaning and Purpose of Decisions, Everyday and Workplace Choices, Recognizing Decision Points, Simple and Complex Decisions, Immediate and Long-Term Choices, Stages of a Structured Decision Process, Personal Values and Priorities, Responsibility for Decision Outcomes, Limits of Personal Authority, Building Decision Confidence.
Module 2: Clarifying Objectives and Gathering Information: Framing the Decision Question, Identifying the Desired Result, Establishing Essential Requirements, Recognizing Practical Constraints, Finding Relevant Information, Checking Source Credibility, Distinguishing Facts from Opinions, Identifying Missing Evidence, Asking Focused Questions, Deciding When Information Is Sufficient.
Module 3: Reasoning and Personal Judgment: Understanding Logical Reasoning, Recognizing Unsupported Conclusions, Examining Assumptions, Considering Different Perspectives, Identifying Confirmation Bias, Recognizing Anchoring Effects, Understanding Social Influence, Managing Emotional Reactions, Balancing Experience with Evidence, Avoiding Impulsive Choices.
Module 4: Generating and Comparing Alternatives: Brainstorming Possible Actions, Expanding beyond the First Option, Considering the Option of Taking No Action, Screening Impractical Alternatives, Establishing Comparison Criteria, Reviewing Benefits and Drawbacks, Considering Time and Effort, Identifying Trade-Offs, Exploring Short-Term and Long-Term Consequences, Selecting a Justifiable Choice.
Module 5: Decisions under Uncertainty and Shared Choices: Recognizing Uncertain Outcomes, Assessing Possible Risks, Preparing for Different Scenarios, Using Small Trials before Commitment, Making Choices under Time Pressure, Seeking Advice Appropriately, Participating in Group Decisions, Handling Differences in Preferences, Avoiding Unnecessary Decision Delay, Communicating Decisions Respectfully.
Module 6: Action Review and Practical Decision Exercises: Preparing a Personal Action Plan, Setting Follow-Up Dates, Recording Reasons for a Decision, Checking Results against Expectations, Recognizing Unintended Effects, Reviewing the Process Separately from the Outcome, Responding to New Information, Learning from Successful and Unsuccessful Choices, Practising Workplace and Everyday Case Studies, Preparing a Practical Decision Making Project.
Job Opportunities after Certificate in Decision Making
Decision-making skills complement entry-level roles involving customer support, administration, sales assistance and operational coordination. Employment eligibility depends on the learner’s broader qualifications, experience and role-specific skills.
Top Roles: Administrative Assistant, Customer Support Executive, Operations Assistant, Sales Support Executive, Office Coordinator, Project Support Assistant, Service Desk Assistant, Retail Support Executive and Business Support Assistant.
Key Skills: Objective clarification, information gathering, logical reasoning, bias awareness, option comparison, consequence assessment, risk recognition, collaborative judgment, action planning and reflective learning.
Salary Prospects: Earnings vary according to the role, industry, location, employer and previous experience. This certificate develops a transferable skill that supports performance across different occupations.
Scope: Decision-making skills can be applied in office administration, customer service, retail, sales support, logistics, community activities and self-employment. Learners can use these skills to prioritize tasks, respond to routine problems, evaluate opportunities and make responsible choices.
With relevant experience and additional qualifications, learners may progress into coordination, supervisory, analytical or management responsibilities.
