Description
Course Name: Diploma in Office Automation
Course Id: DOA/Q1001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: The Diploma in Office Automation is a valuable program for anyone looking to enhance their skills in modern office management. By mastering automation tools, software, and digital communication systems, students can significantly increase their efficiency in the workplace, positioning themselves for success in various administrative and IT roles.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Fundamentals of Computers: Introduction to computer system, input devices, and output devices, primary storage and secondary storage devices, number systems, Boolean algebra and logic circuits, computer software, programming languages and development, operating system, popular operating system.
MS Office: Ms Office, word excel power point (presentation graphics), outlook, Ms Access (database), font page, lotus-office (smart office), word wrap, page formatting, paragraph formatting, text formatting, text editing.
Operating Computer using GUI based OS: Graphical user interface, GUI design consideration: psychological factors, GUI design consideration: standards, common graphical user interfaces, functionality of graphical user interface, evolution of human and machine interaction.
Internet and HTML: Web application architecture, browser environment is different, HTML: HYPER TEXT MARKUP LANGUAGE, HTML tag, HTML evolution, example XHTML document, basic syntax rules for XHTML, XHTML document structure, common usage XHTML tags.
Making Small Presentation: Power point (presentation graphics), slides, note page, handouts, creation of presentation, blank presentation, working with presentation, saving the presentation in another format, slides and its different views, inserting a chart, insert video or sound clips into slide.
Job Opportunities after completion of Diploma in Office Automation course:
Graduates of the Diploma in Office Automation program are equipped with specialized skills in office management, computer operations, and the use of various software tools to automate tasks and improve productivity in the workplace. The program typically focuses on software applications, office equipment management, data entry, document management, and improving operational efficiencies through automation tools. With these skills, graduates can explore a range of career options in administrative, clerical, and office support roles across various industries.
Career Options
1. Office Automation Specialist
- Responsibilities: An office automation specialist is responsible for setting up and maintaining office automation systems. This includes the use of software tools to automate administrative tasks such as scheduling, data entry, report generation, and communication. They may also work to streamline office workflows and introduce new automation technologies to improve efficiency.
- Key Skills: Knowledge of office automation tools, process optimization, project management, and troubleshooting software and hardware issues.
2. Data Entry Operator
- Responsibilities: Data entry operators input data into computer systems, databases, or spreadsheets, ensuring the information is accurate, organized, and up-to-date. With office automation skills, they can speed up data entry processes and automate repetitive tasks like importing and exporting data.
- Key Skills: Typing accuracy, proficiency in MS Excel and database management systems, attention to detail, and time management.
3. Office Administrator
- Responsibilities: Office administrators oversee daily operations in an office setting. They handle tasks such as managing office supplies, organizing meetings, scheduling appointments, and coordinating office activities. Automation skills enable them to streamline these processes, making them more efficient.
- Key Skills: Organizational skills, project management, communication, scheduling, and knowledge of office automation tools like MS Office, Google Workspace, and scheduling software.
4. Administrative Assistant
- Responsibilities: Administrative assistants provide support to managers and executives by handling various office tasks such as managing schedules, preparing reports, and organizing office files. With office automation knowledge, they can automate tasks like meeting scheduling, document creation, and data management.
- Key Skills: Time management, organization, communication, office software proficiency (Word, Excel, PowerPoint), and automation tools.
5. Document Control Clerk
- Responsibilities: Document control clerks are responsible for managing and organizing documents in an office, including filing, sorting, and retrieving documents as needed. They may also handle document version control and ensure that digital records are maintained efficiently. Automation tools can be used for document storage, retrieval, and management.
- Key Skills: Document management, file organization, knowledge of document automation systems, and attention to detail.
6. Office Assistant
- Responsibilities: Office assistants support administrative activities by answering phones, managing correspondence, and assisting with office tasks like filing, photocopying, and scheduling meetings. They can use office automation tools to handle these tasks more efficiently, reducing manual effort.
- Key Skills: Communication, multitasking, knowledge of office software (e.g., MS Word, Excel, Outlook), and office automation systems.
7. Customer Service Representative
- Responsibilities: Customer service representatives handle inquiries, complaints, and requests from clients via phone, email, or chat. They may use office automation tools to track customer interactions, update customer records, and generate reports, improving their ability to serve customers efficiently.
- Key Skills: Communication, problem-solving, proficiency in CRM software, and familiarity with office automation tools for tracking customer interactions.
8. Billing Clerk
- Responsibilities: Billing clerks generate invoices, maintain billing records, track payments, and ensure that all transactions are recorded accurately. With office automation, they can automate the creation of invoices, track outstanding payments, and ensure that records are updated automatically.
- Key Skills: Knowledge of billing software, basic accounting, attention to detail, and proficiency with automation tools for invoicing and payment tracking.
9. Payroll Clerk
- Responsibilities: Payroll clerks manage employee salaries, tax deductions, and other payroll-related tasks. They ensure employees are paid accurately and on time. Office automation skills help them streamline payroll processing, minimize errors, and generate reports more efficiently.
- Key Skills: Payroll software, data entry, basic accounting, tax knowledge, and office automation tools.
10. IT Support Specialist (Office Automation)
- Responsibilities: IT support specialists focused on office automation are responsible for maintaining and troubleshooting automation software and systems in the workplace. They ensure that all office automation systems run smoothly and efficiently, providing technical support when needed.
- Key Skills: Knowledge of office automation software, problem-solving, troubleshooting, and basic networking skills.
11. Executive Secretary
- Responsibilities: Executive secretaries provide high-level administrative support to top executives, managing their schedules, correspondence, and meetings. With office automation skills, they can automate scheduling, generate reports, and handle administrative tasks more efficiently.
- Key Skills: High-level communication, organizational skills, scheduling, and proficiency in office automation software.
12. Front Desk Coordinator
- Responsibilities: Front desk coordinators manage visitor traffic, answer phone calls, schedule appointments, and handle administrative tasks. Office automation tools help them manage visitor logs, schedule meetings, and automate tasks like appointment reminders.
- Key Skills: Customer service, organization, scheduling, communication, and proficiency in office automation tools.
13. Inventory Clerk
- Responsibilities: Inventory clerks track office or store inventories, ensuring supplies are in stock and available when needed. They can use office automation software to track inventory levels, order supplies, and manage inventory records automatically.
- Key Skills: Inventory management, organization, attention to detail, and proficiency with automation tools for inventory tracking.
14. Event Coordinator
- Responsibilities: Event coordinators are responsible for planning and organizing corporate events, conferences, or meetings. They can use office automation tools to manage guest lists, send invitations, track RSVPs, and schedule events automatically.
- Key Skills: Event planning, communication, organization, scheduling, and proficiency with office software and automation tools.
15. Human Resource Assistant
- Responsibilities: HR assistants handle administrative tasks related to human resources, such as maintaining employee records, managing recruitment processes, and processing employee benefits. Office automation tools can help streamline the process of updating records, scheduling interviews, and generating reports.
- Key Skills: HR software, data entry, organization, communication, and knowledge of office automation tools.
Industries
Graduates of the Diploma in Office Automation program can pursue careers in a wide range of industries, including:
- Corporate Sector: Companies of all sizes require office administrators, assistants, and clerks to manage day-to-day operations efficiently.
- Healthcare: Hospitals, clinics, and healthcare providers need office support for tasks such as appointment scheduling, patient records management, and billing.
- Education: Schools, colleges, and universities require clerical and administrative staff to handle scheduling, student records, and communications.
- Government: Government departments need clerical and administrative staff to manage records, handle communication, and support public services.
- Banking and Finance: Banks and financial institutions employ office automation specialists, clerks, and support staff to manage customer information, accounts, and billing.
- IT and Technology: IT companies require office support staff with automation skills to streamline processes, improve efficiency, and manage documentation.
- Retail and E-commerce: Businesses in retail and e-commerce require office automation tools for managing customer data, inventories, and transactions.
- Legal: Law firms require clerks and administrative assistants to manage legal documents, schedules, and client correspondence.
Salary Range
Salaries for graduates of the Diploma in Office Automation program can vary based on the specific role, experience, and location. Below is an approximate salary range:
- Entry-level: ₹2.5 – 4 LPA (India), $25,000 – $35,000 (USA)
- Mid-level: ₹4 – 7 LPA (India), $35,000 – $50,000 (USA)
- Senior-level: ₹7 – 10 LPA (India), $50,000 – $70,000 (USA)
Conclusion
Graduates of the Diploma in Office Automation program have access to a variety of career opportunities in both the private and public sectors. The increasing reliance on office automation tools to improve efficiency, reduce manual work, and streamline office operations ensures that professionals with expertise in this area are in demand. By acquiring skills in software automation, document management, and office software, graduates are well-prepared to work in a wide range of administrative, clerical, and office support roles, with potential for career advancement as they gain experience and further specialization.