Description
Course Name: Diploma in Office Automation
Course Id: DOA/Q1001.
Eligibility: Completion of 10th Grade (high School) or equivalent.
Objective: A Diploma in Office Automation offers essential training for those seeking to enhance office productivity using technology. The program covers key areas such as word processing, data management, accounting automation, communication systems, and workflow optimization, making graduates valuable assets to any organization.
Duration: Six Months.
 How to Enroll and Get Certified in Your Chosen Course:
 Step 1: Choose the course you wish to get certified in.
 Step 2: Click on the “Enroll Now” button.
 Step 3: Proceed with the enrollment process.
 Step 4: Enter your billing details and continue to course fee payment.
 Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
 Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
 Step 7: Once you complete the course, take the online examination.
 Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
 Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
 Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
 Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
 Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
 Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
 Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
 Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
 Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus:-
Module 1: Fundamentals of Computer and Operating Systems: Introduction to Computer Hardware Components (CPU, Memory, Storage), Types of Software (System Software, Application Software), Understanding the Role and Functions of an Operating System (OS), Navigating and Customizing the Windows/Linux Interface, File and Folder Management (Creating, Deleting, Organizing), Security Basics (Antivirus, Firewall, Data Backup), Introduction to Network Concepts (LAN, WAN, Internet), Troubleshooting Basic Hardware and Software Issues, Installing and Uninstalling Applications, Managing User Accounts and Permissions.
Module 2: Microsoft Word (Advanced Document Processing): Creating, Editing, and Formatting Professional Documents, Advanced Page Layout (Sections, Headers, Footers, Watermarks), Utilizing Styles and Themes for Uniform Formatting, Inserting and Managing Tables, Charts, and Graphics, Mail Merge Functionality for Mass Communication, Creating Table of Contents and Indexes, Using Track Changes and Document Collaboration Tools, Protecting Documents (Passwords, Restrictions), Working with Long Documents (Master Documents), Customizing the Ribbon and Quick Access Toolbar.
Module 3: Microsoft Excel (Data Management and Analysis): Advanced Data Entry and Cell Formatting Techniques, Utilizing Formulas and Functions (Logical, Statistical, Financial), Creating and Customizing Complex Charts and Graphs, Data Validation and Conditional Formatting, Working with Pivot Tables and Pivot Charts for Data Summarization, Data Sorting, Filtering, and Subtotaling, Advanced Data Tools (Goal Seek, Scenario Manager), Introduction to Macros (Recording and Editing Simple Macros), Data Protection and Sheet Security, Importing and Exporting Data (Text Files, Databases).
Module 4: Microsoft PowerPoint and Presentation Skills: Designing and Structuring Effective Presentations, Customizing Slide Layouts and Design Templates, Inserting and Formatting Multimedia Elements (Audio, Video), Utilizing Animations and Slide Transitions Effectively, Integrating Charts, Graphs, and Tables from Excel, Setting Up Slide Shows and Presenter View, Handouts and Notes Preparation, Collaboration and Reviewing Presentations, Creating Action Buttons and Hyperlinks, Best Practices for Public Speaking and Presentation Delivery.
Module 5: Database Management and Information Systems: Introduction to Database Concepts (Tables, Records, Fields), Understanding the Role of Microsoft Access, Designing and Creating Tables with Relationships, Writing and Executing Simple Queries (SQL Basics), Creating Forms for Efficient Data Entry, Generating and Customizing Reports, Data Filtering and Sorting within a Database, Data Integrity and Validation Rules, Backup and Restoration of Database Files, Introduction to Management Information Systems (MIS).
Module 6: Office Communication and Professional Skills: Effective Use of Email Communication (Netiquette, Professional Tone), Organizing and Managing Emails using Microsoft Outlook, Scheduling Meetings and Managing Calendars, Using Cloud Storage and Collaboration Tools (OneDrive, Google Drive), Introduction to Virtual Meeting Platforms (Zoom, Teams), Developing Professional Business Correspondence (Letters, Memos), Time Management and Task Prioritization Tools, Data Security and Confidentiality in Communication, Basic Customer Service and Telephone Etiquette, Troubleshooting Common Communication Technology Issues.
