Description
Course Name: Diploma in Office Assistanship
Course Id: DOA/Q1001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: A Diploma in Office Assistanship is a valuable qualification for individuals looking to start or advance their careers in administrative or clerical roles. The program covers a range of essential skills, from office management and communication to using office software and handling customer service. With growing demand for administrative support in various industries, this diploma opens up several career opportunities in fields such as business, government, education, and healthcare.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Office Administration: Definition and Role of an Office Assistant, Types of Offices and Organizational Structures, Office Procedures and Workflow Management, Communication Skills in Office Administration, Handling Office Equipment and Supplies, Time Management and Prioritization, Professional Ethics and Workplace Etiquette, Record Keeping and Filing Systems, Office Safety and Security, Understanding Business Correspondence.
Office Communication and Correspondence: Types of Business Communication (Verbal, Non-verbal, Written), Telephone and Email Etiquette, Drafting Official Letters and Memos, Writing Reports and Business Proposals, Handling Customer Inquiries and Complaints, Office Notice and Circular Writing, Fax and E-Mail Management, Effective Listening and Speaking Skills, Minutes of Meeting Preparation, Digital Communication Tools in Office.
Computer Applications for Office Work: Basics of Computers and Operating Systems, MS Word – Formatting and Document Management, MS Excel – Data Entry, Formulas, and Reports, MS PowerPoint – Creating Professional Presentations, MS Outlook – Email and Calendar Management, Internet Usage and Research Techniques, Data Storage and Backup Methods, Cloud Computing Basics (Google Drive, OneDrive), Cybersecurity and Data Protection, Typing Speed and Accuracy Enhancement.
Office Management and Organization Skills: Principles of Office Management, Organizing Files and Documents, Scheduling and Appointment Management, Travel and Meeting Arrangements, Managing Office Supplies and Inventory, Handling Confidential Documents, Event and Conference Planning, Conflict Resolution and Problem Solving, Multi-tasking and Workload Management, Office Layout and Ergonomics.
Financial and Accounting Basics for Office Assistants: Introduction to Office Finance, Handling Petty Cash and Expense Reports, Basics of Bookkeeping and Accounting, Invoice and Billing Management, Payroll Processing and Salary Calculations, Bank Transactions and Reconciliation, Financial Documentation and Record Keeping, Understanding Taxation and GST Basics, Budget Planning for Office Administration, Use of Accounting Software (Tally, QuickBooks).
Office Automation and Digital Tools: Understanding Office Automation Systems, Use of Scanners, Printers, and Photocopiers, Introduction to Enterprise Resource Planning (ERP), Digital File Management Systems, Project Management Tools (Trello, Asana), Digital Payment and Online Transactions, E-Governance and Online Business Portals, HR and Payroll Software, Virtual Meeting Tools (Zoom, MS Teams), Adapting to Digital Workplace Trends.
Maintain a healthy, safe and secure Working Environment: Identify workplace health, safety and security responsibilities, health, safety and security, legislation, occupational health and safety act” principles of health and safety protection, implement procedures for identifying health, safety and security hazards and risks, hierarchy of control, investigate injuries, illnesses and incidents.
Job Opportunities after completion of Diploma in Office Assistanship course:
After successful completion of the Diploma in Office Assistanship program, graduates are prepared to take on various administrative, clerical, and managerial roles across a wide range of industries. This program equips individuals with the skills needed for office management, communication, documentation, and basic financial management, making them highly valuable in ensuring smooth office operations. Graduates can find opportunities in corporate offices, educational institutions, healthcare facilities, government departments, and more.
Career Options and Salary Range for Graduates of the Diploma in Office Assistanship Program in India:
1. Office Assistant
- Role: Office assistants handle general office tasks such as managing schedules, answering phone calls, organizing meetings, preparing reports, maintaining records, and assisting with administrative tasks.
- Salary Range:
- Fresher: ₹12,000 to ₹20,000 per month
- Experienced: ₹25,000 to ₹40,000 per month
- Senior Office Assistant: ₹50,000 to ₹70,000 per month (in larger companies or high-demand sectors)
2. Administrative Assistant
- Role: Administrative assistants are responsible for coordinating office activities, managing calendars, making travel arrangements, handling correspondence, and assisting with budget management or resource allocation.
- Salary Range:
- Fresher: ₹15,000 to ₹25,000 per month
- Experienced: ₹30,000 to ₹50,000 per month
- Senior Administrative Assistant: ₹60,000 to ₹80,000 per month (in larger organizations or for senior-level executives)
3. Data Entry Operator
- Role: Data entry operators input, update, and manage data in databases and spreadsheets. They are responsible for ensuring data accuracy, handling reports, and sometimes preparing presentations or documents.
- Salary Range:
- Fresher: ₹10,000 to ₹15,000 per month
- Experienced: ₹20,000 to ₹30,000 per month
- Senior Data Entry Operator: ₹35,000 to ₹50,000 per month
4. Receptionist
- Role: Receptionists are responsible for greeting clients and visitors, answering calls, managing appointment scheduling, handling inquiries, and ensuring the smooth operation of front office activities.
- Salary Range:
- Fresher: ₹12,000 to ₹20,000 per month
- Experienced: ₹25,000 to ₹35,000 per month
- Senior Receptionist: ₹40,000 to ₹60,000 per month (in corporate offices or high-end establishments)
5. Front Office Executive
- Role: Front office executives manage the first point of contact between the organization and clients. They are responsible for handling calls, greeting visitors, and managing administrative tasks related to customer service and office management.
- Salary Range:
- Fresher: ₹15,000 to ₹25,000 per month
- Experienced: ₹30,000 to ₹50,000 per month
- Senior Front Office Executive: ₹60,000 to ₹80,000 per month
6. Office Manager
- Role: Office managers oversee the daily functioning of the office, supervise administrative assistants and other staff, manage office supplies, maintain office equipment, and ensure smooth operations of the workplace.
- Salary Range:
- Fresher: ₹25,000 to ₹35,000 per month
- Experienced: ₹50,000 to ₹70,000 per month
- Senior Office Manager: ₹80,000 to ₹1 lakh per month (in large organizations or for senior-level roles)
7. Executive Assistant
- Role: Executive assistants provide high-level administrative support to senior executives. They manage schedules, coordinate meetings, handle communications, and assist with project management and executive tasks.
- Salary Range:
- Fresher: ₹25,000 to ₹35,000 per month
- Experienced: ₹40,000 to ₹70,000 per month
- Senior Executive Assistant: ₹80,000 to ₹1 lakh per month
8. Office Coordinator
- Role: Office coordinators are responsible for facilitating communication between departments, organizing meetings and conferences, and ensuring that administrative tasks are completed on time. They may also handle office documentation and logistical arrangements.
- Salary Range:
- Fresher: ₹18,000 to ₹25,000 per month
- Experienced: ₹30,000 to ₹45,000 per month
- Senior Office Coordinator: ₹50,000 to ₹70,000 per month
9. HR Assistant
- Role: HR assistants support the human resources department with tasks such as recruitment, onboarding, maintaining employee records, handling payroll, and assisting with employee queries.
- Salary Range:
- Fresher: ₹18,000 to ₹25,000 per month
- Experienced: ₹30,000 to ₹50,000 per month
- Senior HR Assistant: ₹60,000 to ₹80,000 per month
10. Bookkeeper/Accounts Assistant
- Role: Bookkeepers or accounts assistants are responsible for managing financial records, maintaining ledgers, processing invoices, and assisting with budgeting and financial reporting.
- Salary Range:
- Fresher: ₹15,000 to ₹25,000 per month
- Experienced: ₹30,000 to ₹45,000 per month
- Senior Accounts Assistant: ₹50,000 to ₹70,000 per month
11. Billing and Invoicing Assistant
- Role: Billing assistants are responsible for generating invoices, processing payments, tracking receivables, and ensuring the accuracy of billing information for clients or customers.
- Salary Range:
- Fresher: ₹15,000 to ₹20,000 per month
- Experienced: ₹25,000 to ₹40,000 per month
- Senior Billing Assistant: ₹45,000 to ₹60,000 per month
12. Customer Service Assistant
- Role: Customer service assistants handle inquiries, complaints, and requests from clients or customers. They play a key role in ensuring customer satisfaction and smooth service delivery in an organization.
- Salary Range:
- Fresher: ₹12,000 to ₹20,000 per month
- Experienced: ₹25,000 to ₹40,000 per month
- Senior Customer Service Assistant: ₹45,000 to ₹60,000 per month
Factors Affecting Salary:
- Experience: As with most administrative roles, more experienced professionals can command higher salaries. Those with proven skills in office management, client relations, and team coordination can earn more.
- Location: Salaries are generally higher in metro cities like Mumbai, Delhi, Bengaluru, Chennai, and Hyderabad due to the concentration of large corporate offices and businesses.
- Company: Larger, well-established companies or international firms may offer higher salaries and additional benefits (such as health insurance, paid leave, and bonuses).
- Industry: Sectors like IT, banking, finance, hospitality, and healthcare may offer higher salaries compared to other sectors.
Conclusion:
Graduates of the Diploma in Office Assistanship program have a wide range of career opportunities in administrative, clerical, and managerial roles across various industries. With the growing need for efficient office operations and support, the demand for skilled professionals is expected to rise. The salary ranges vary depending on experience, industry, and location, but the career path offers a steady and rewarding income, along with potential for growth and advancement in the corporate world.