Description
Course Name: Courier Delivery Executive
Course Id: CDE/Q1001.
Education Qualification: 10th Pass.
Duration: 90 Hrs.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will receive Study Material on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Certificate in Courier Delivery Executive
Bridge Module
Preparation for Shipment Delivery
Describe Supply Chain and Logistics Management
Detail the various sub-sectors and the opportunities in them
Explain courier industry and opportunities in it
Describe the organizational structure in courier industry
Bridge Module
Perform various tasks before preparing for shipment delivery, Identify the stationery requirements for shipment delivery, Demonstrate the handheld devices used for shipment delivery demonstrate the loading procedure, Prepare the delivery as per SOPD, demonstrate system preparation of daily scheduling, Inspect packages to identify damages, Demonstrate the inspection process of vehicles, Examine loading processes of vehicles, Identify the usage of Material handling equipment, Explain how to reach customer destination, Discuss how to identify the customer to whom the delivery has to be done.
Preparation for Shipment Delivery
List the steps involved in performing post-delivery activities, Discuss the process to be followed with undelivered packages, Explain the process to be followed once the packages are given to supervisor, List the reports and bills to be done with supervisor, Detail the tracking process and risks of handling loss and damages, Explain the process of surrendering cash, Describe the activities after unloading packages, Describe the vehicle parking process, Illustrate the process involved in handing over of stationery and cash.
Describe Supply Chain and Logistics Management
Detail health, safety and security, procedures during shipment delivery, Discuss the concept of 5S at workplace, Explain the driver safety, Describe the procedures for Evacuation in work environment, List the safety requirements in the work environment, Explain vehicle parking procedures, Discuss the standard protocol in case of emergency situations, accidents, and breach of safety, Discover the importance of road signs and rules, Explain escalation matrix for reporting deviation, Demonstrate health and safety procedures during shipment delivery, Implement 5S at workplace Demonstrate the evacuation procedure in work environment, Identify the safety requirements in the work environment.
Detail the various sub-sectors and the opportunities in them
This comprises of a creation of mock environment in the skill lab which is equipped with all equipment required for the qualification pack. Candidate’s soft skills, communication, aptitude, safety consciousness, quality consciousness etc. is ascertained by observation and marked in observation checklist. The outcome is measured against the specified dimensions and standards to gauge the level of their skill achievements. This tool is used to assess the conceptual understanding and the behavioural aspects with regard to the job role and the specific task at hand. It also includes questions on safety, quality, environment and equipment etc.
Explain courier industry and opportunities in it
Guidance regarding NSQF, Qualification Pack Structure, Guidance for the assessor to conduct theory, practical and viva assessments, Guidance for trainees to be given by assessor before the start of the assessments, Guidance on assessments process, practical brief with steps of operations practical observation checklist and mark sheet, Viva guidance for uniformity and consistency across the batch, Mock assessments, Sample question paper and practical demonstration, Key learning outcome is the statement of what a learner needs to know, understand and be able to do in order to achieve the terminal outcomes.
Describe the organizational structure in courier industry
The first organizational structure is a classic functional organization structure, in which major segments are a production, purchase, sales, human resources, and finance, All input logistics (ordering, shipping, warehousing of components and input material) is controlled by purchase, see fig. 1. This type of organizational structure can be found in some traditional industrial companies primarily in engineering, for example, the company Tedesco Ltd.The second case, which is not very common; it is the opposite of the first. Logistics department is placed in the main section of the frontline under the direct leadership, and a purchase is incorporated in logistics.