Professional Training in Tourism & Hospitality Services

Description

Course Name: Professional Training in Tourism & Hospitality Services

Course Id: PTTHS/Q1001.

Eligibility: Candidates generally need to have completed 10+2 (higher Secondary education).

Objective: The program aims to provide students with an in-depth understanding of the hospitality and tourism industry, with a focus on management skills, customer service, event planning, travel operations, and business operations. The course also emphasizes the importance of creating memorable customer experiences, managing resources efficiently, and understanding industry trends.

Duration: 200 Hrs (Equivalent to Six Months).

Total Credits: 18.

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will get Study Material Login id and Password on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

• Duration- 120 minutes.
• No. of Questions- 60. (Multiple Choice Questions).
• 10 Questions from each module, each carry 10 marks.
• Maximum Marks- 600, Passing Marks- 40%.
• There is no negative marking in this module.

How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	51-60	C (Average)
6	41-50	P (Pass)
7	0-40	F (Fail)

Benefits of Certification:

• Government Authorized Assessment Agency Certification.
• Certificate Valid for Lifetime.
• Lifetime Verification of Certificate.
• Free Job Assistance as per your Interest Area.

Syllabus

Hospitality and Catering Management: Objectives, Hospitality management, components of tourism industry. factors impacting the hospitality, classification of hotels, Guest expectations during arrival departure, various departments of a hotel, different types   cuisines, various departments of a hotel, different types of cuisines.                                                        

Human Resource Management: Concept and functions OF HRM, objectives, HRM in tourism in industry, human resource planning, training and development, recruitment and selection, training and development.

Tourism Management: Concept and functions of management, role, skills and tasks of manager, concept and theories for motivation of tourism, leadership theories and styles, individual and group behavior.

Travel Management: Objectives, concept of transport, linkages between transport and tourism, characteristics of tourist transpiration, means of transport in India, transport to promote tourist.

Itinerary Planning and Tour Packaging; Objectives, meaning and types of itinerary, steps in developing/ planning a tour itinerary, background information for preparing itinerary, itinerary for git and Fit tours, meaning and types  of tour packages, package elements and deals, Group inclusive tours and tailor- made package or Fits, package tour formulation process, tour brochure  designing, tour voucher.          

Communication and Personality: Objectives, concept and meaning communication, oral communication, meetings, written communication, principles of effective writing, customer care management, personality.

Job Opportunities after completion of Professional Training in Tourism & Hospitality Services Course:

After completing the Professional Training in Tourism & Hospitality Services, graduates unlock a variety of opportunities in the hospitality and tourism industries, focusing on customer service, operations, and travel management.

Career Options:

1. Tour Manager
   • Plan and organize group tours and manage customer experiences.
2. Hotel Manager
   • Oversee operations, staff, and guest satisfaction in hotels.
3. Travel Consultant
   • Assist clients in booking travel packages, flights, and accommodations.
4. Event Coordinator
   • Plan and manage events, including corporate gatherings and weddings.
5. Front Office Executive
   • Handle guest check-ins, reservations, and concierge services.
6. Airline Cabin Crew
   • Provide in-flight services and ensure passenger comfort.
7. Cruise Line Staff
   • Work in hospitality roles aboard luxury cruises.
8. Tourist Guide
   • Conduct tours and provide insights on historical and cultural attractions.
9. Resort Operations Manager
   • Manage day-to-day operations of resorts or recreational facilities.
10. Customer Service Executive (Travel and Hospitality)
    • Address customer inquiries and resolve issues in the tourism sector.

Key Sectors:

• Hotels and resorts
• Travel agencies and tour operators
• Airlines and cruise lines
• Event management firms
• Tourism boards and government organizations

Salary Range:

1. Entry-Level (0–2 years): ₹2.5–₹5 LPA
2. Mid-Level (3–5 years): ₹5–₹8 LPA
3. Senior-Level (5+ years): ₹8–₹15 LPA or more

Salaries vary by role, organization, and location.