Description
Course Name: Professional Diploma in Total Quality Management
Course Id: PDTQM/Q1001
Eligibility: 10+2(higher Secondary) or equivalent.
Objective: The Professional Diploma in Total Quality Management (TQM) is designed to equip learners with the knowledge and skills required to implement and sustain quality-focused systems across all areas of an organization. The course emphasizes continuous improvement, customer satisfaction, process optimization, and organizational excellence.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Fundamentals of Total Quality Management (TQM): Introduction to Total Quality Management, Evolution of Quality Management, Principles of TQM, Quality Culture and Organizational Excellence, Customer Focus in Quality Management, Quality Terminology and Concepts, Quality Management Systems (QMS), Business Ethics and Professional Conduct, Roles and Responsibilities in Quality Management, Career Opportunities in Total Quality Management
Module 2: Quality Planning and Process Improvement: Quality Planning Techniques, Process Mapping and Documentation, Standard Operating Procedures (SOPs), Process Standardization, Lean Management Fundamentals, Six Sigma Fundamentals, Kaizen and Continuous Improvement, Value Stream Mapping Basics, Root Cause Analysis, Corrective and Preventive Actions (CAPA)
Module 3: Quality Assurance and Quality Control: Quality Assurance Principles, Quality Control Techniques, Inspection and Testing Methods, Statistical Quality Control Basics, Sampling Techniques, Non-Conformance Management, Product and Service Quality Evaluation, Calibration and Measurement Systems, Documentation and Record Management, Quality Performance Monitoring
Module 4: Auditing, Compliance and Risk Management: Internal Quality Audits, Audit Planning and Execution, Regulatory and Organizational Compliance, Risk-Based Thinking in Quality Management, Failure Mode and Effects Analysis (FMEA) Fundamentals, Supplier Quality Management, Customer Complaint Handling, Corrective Action Verification, Business Continuity Planning, Quality Reporting and Documentation
Module 5: Digital Quality Management and Innovation: Digital Quality Management Systems, Enterprise Quality Management Software (EQMS), Artificial Intelligence in Quality Management, Quality Data Analytics, Process Automation and Smart Quality Systems, Internet of Things (IoT) in Quality Monitoring, Cybersecurity and Data Integrity, Performance Dashboards and KPIs, Innovation in Quality Management, Emerging Trends in TQM
Module 6: Strategic Quality Leadership and Professional Practice: Strategic Quality Planning, Organizational Excellence Models, Change Management for Quality Improvement, Leadership and Team Management, Customer Satisfaction and Experience Management, Sustainability in Quality Management, Benchmarking and Best Practices, Capstone Project in Total Quality Management, Professional Development and Career Planning, Future Trends in Quality Management
Job Opportunities after Professional Diploma in Total Quality Management
Graduates of this program gain expertise in quality systems, process improvement, ISO standards, audit procedures, operational excellence, continuous improvement methodologies, and compliance management, preparing them for diverse roles across manufacturing, IT, healthcare, logistics, and service industries.
Key Career Options: Quality Assurance Executive, Quality Control Inspector, TQM Executive, Process Improvement Executive, Quality Analyst, Quality Auditor (Junior Level), ISO Coordinator, Compliance Executive, Operations Quality Analyst, Production Quality Executive, Supplier Quality Executive, Quality Systems Executive, Lean Coordinator, Six Sigma Assistant, Continuous Improvement Executive.
Salary Range (India):
Entry-level: ₹2.5–5 LPA
Mid-level: ₹5–10 LPA
Senior-level: ₹10–18+ LPA
Industries Hiring Graduates: Manufacturing Industry, Automotive Sector, FMCG Companies, IT & Software Companies, Healthcare Industry, Pharmaceuticals, Logistics & Supply Chain Companies, Food Processing Industry, Construction Industry, Consulting Firms.
Skills Developed: Quality management systems, ISO standards, process auditing, documentation, problem-solving, statistical quality control basics, Lean & Six Sigma fundamentals, compliance management, analytical thinking, and continuous improvement techniques.
Graduates can progress to senior quality management roles, operations excellence leadership positions, quality consultancy careers, or production management roles, with further growth through certifications in Six Sigma, Lean Management, ISO auditing, and advanced quality systems.
