Description
Course Name: Professional Diploma in Secretarial Practice
Course Id: PDSP/Q1001
Eligibility: 10+2(higher Secondary) or equivalent.
Objective: The Professional Diploma in Secretarial Practice is designed to equip learners with the knowledge and skills required to perform modern secretarial and administrative support functions in corporate, government, and professional organizations. The course focuses on office management, business communication, documentation, coordination, and executive assistance.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Fundamentals of Secretarial Practice: Introduction to Secretarial Practice, Roles and Responsibilities of a Professional Secretary, Office Administration Principles, Business Communication Skills, Professional Ethics and Workplace Conduct, Organizational Structure and Corporate Functions, Office Policies and Procedures, Time Management and Productivity, Customer Service and Reception Management, Career Opportunities in Secretarial Practice
Module 2: Office Documentation and Administrative Support: Business Correspondence and Letter Drafting, Email and Digital Communication, Document Preparation and Formatting, Filing and Record Management, Electronic Document Management Systems, Meeting Planning and Coordination, Agenda Preparation and Minute Writing, Calendar and Appointment Management, Travel and Event Coordination, Office Supplies and Inventory Management
Module 3: Executive Assistance and Office Coordination: Executive Support Functions, Communication with Internal and External Stakeholders, Telephone and Virtual Communication Etiquette, Visitor and Client Management, Team Coordination and Collaboration, Project Administration Support, Confidential Information Management, Business Presentation Preparation, Report Writing and Documentation, Problem Solving and Decision Support
Module 4: Corporate Administration and Compliance: Corporate Office Procedures, Secretarial Documentation Standards, Contract and Agreement Administration, Regulatory Documentation and Compliance, Records Retention and Archiving, Risk Management in Office Administration, Standard Operating Procedures (SOPs), Business Continuity Planning, Quality Assurance in Administrative Processes, Professional Confidentiality and Ethics
Module 5: Digital Secretarial Practice and Business Technology: Microsoft Office Productivity Suite, Spreadsheet and Data Management, Presentation Design and Reporting, Artificial Intelligence for Executive Assistants, Prompt Engineering for Administrative Productivity, Cloud Collaboration Platforms, Office Automation and Workflow Management, Enterprise Resource Planning (ERP) Basics, Cybersecurity and Data Privacy, Digital Transformation in Office Administration
Module 6: Leadership, Professional Development and Strategic Support: Leadership and Team Coordination, Strategic Administrative Planning, Executive Relationship Management, Conflict Resolution and Negotiation Skills, Personal Branding and Professional Image, Project Management Fundamentals, Performance Measurement and Continuous Improvement, Capstone Project in Secretarial Practice, Career Planning and Employability Skills, Future Trends in Executive and Secretarial Administration
Job Opportunities after Professional Diploma in Secretarial Practice
Graduates of this program gain expertise in office administration, executive support, business correspondence, document management, scheduling, meeting coordination, and corporate communication, preparing them for diverse roles across corporate organizations, government offices, educational institutions, and professional firms.
Key Career Options: Executive Secretary, Personal Assistant (PA), Executive Assistant, Administrative Secretary, Office Administrator, Company Secretary Assistant, Front Office Executive, Office Coordinator, Documentation Executive, Administrative Executive, Reception & Office Executive, Corporate Support Executive, Records Management Officer, Office Operations Executive, Secretarial Assistant.
Salary Range (India):
Entry-level: ₹2.5–5 LPA
Mid-level: ₹5–10 LPA
Senior-level: ₹10–18+ LPA
Industries Hiring Graduates: Corporate Companies, IT & Software Companies, Government Offices, Educational Institutions, Healthcare Organizations, Banking & Financial Services, Legal Firms, Consulting Companies, Manufacturing Industry, Hospitality Sector.
Skills Developed: Business correspondence, office administration, executive support, document management, meeting and calendar management, communication skills, MS Office proficiency, record keeping, time management, and professional etiquette.
Graduates can progress to senior executive assistant roles, office management positions, administrative leadership, or corporate support management careers, with further growth through certifications in business administration, office management, executive assistance, and corporate communication.
