Description
Course Name: Professional Diploma in General Insurance Management
Course Id: PDGIM/Q1001
Eligibility: 10+2(higher Secondary) or equivalent.
Objective: The Professional Diploma in General Insurance Management is designed to provide learners with comprehensive knowledge of non-life insurance products and the operational processes involved in underwriting, policy management, and claims handling. The course focuses on developing practical skills required to manage general insurance functions in a professional and regulated environment.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Fundamentals of General Insurance Management: Introduction to General Insurance, Principles of Insurance, Types of General Insurance, Insurance Industry Structure, Insurance Terminology, Risk and Peril Concepts, Insurance Contracts and Policy Features, Insurance Ethics and Professional Conduct, Customer-Centric Insurance Services, Career Opportunities in General Insurance Management
Module 2: General Insurance Products and Underwriting: Motor Insurance Fundamentals, Health Insurance Basics, Property Insurance, Fire Insurance, Marine Insurance, Travel Insurance, Liability Insurance, Commercial Insurance Products, Underwriting Principles, Policy Issuance and Documentation
Module 3: Claims Management and Customer Service: Claims Management Process, Claims Documentation and Verification, Survey and Loss Assessment Basics, Fraud Detection and Prevention, Customer Complaint Handling, Claim Settlement Procedures, Third-Party Claims, Claims Negotiation Skills, Customer Relationship Management (CRM), Service Quality in Insurance
Module 4: Insurance Operations and Risk Management: Insurance Office Operations, Premium Calculation Fundamentals, Policy Administration, Risk Assessment Techniques, Reinsurance Fundamentals, Insurance Accounting Basics, Insurance Auditing and Reporting, Operational Risk Management, Data Management in Insurance, Business Continuity Planning
Module 5: Digital Insurance and Emerging Technologies: Digital Insurance Platforms, Artificial Intelligence in Insurance, Insurance Automation Tools, InsurTech Fundamentals, Online Policy Sales and Distribution, Customer Self-Service Portals, Data Analytics in Insurance, Cybersecurity and Data Privacy, Digital Marketing for Insurance Services, Emerging Trends in General Insurance
Module 6: Strategic Insurance Management and Professional Practice: Insurance Business Development, Agency and Distribution Management, Leadership in Insurance Operations, Regulatory Compliance and Governance, Financial Planning for Insurance Businesses, Ethical Decision-Making in Insurance, Case Studies in General Insurance Management, Capstone Project in General Insurance Management, Professional Development and Career Planning, Future Trends in the General Insurance Industry
Job Opportunities after Professional Diploma in General Insurance Management
Graduates of this program gain expertise in insurance principles, general insurance products (motor, health, property, travel), policy administration, claims processing, underwriting basics, risk assessment, and customer service, preparing them for diverse roles across insurance companies, banks, and financial service providers.
Key Career Options: General Insurance Executive, Insurance Advisor, Insurance Sales Executive, Claims Processing Executive, Underwriting Assistant, Policy Administration Executive, Risk Assessment Assistant, Insurance Customer Service Executive, Motor Insurance Executive, Health Insurance Executive, Insurance Operations Executive, Renewal & Policy Executive, Insurance Documentation Specialist, Insurance Agent (Licensed), Insurance Consultant (Junior Level).
Salary Range (India):
Entry-level: ₹2.5–5 LPA
Mid-level: ₹5–10 LPA
Senior-level: ₹10–18+ LPA
Industries Hiring Graduates: General Insurance Companies, Life & Health Insurance Firms, Banking & Financial Services, Insurance Broking Companies, NBFCs, Healthcare Organizations, Automotive Insurance Firms, Corporate Risk Management Departments, Insurance Technology (InsurTech) Companies.
Skills Developed: Insurance policy understanding, claims processing, underwriting basics, risk analysis, customer relationship management, documentation, regulatory compliance basics, communication skills, problem-solving, and sales fundamentals.
Graduates can progress to senior insurance operations roles, underwriting positions, claims management careers, risk advisory roles, or insurance consultancy, with further growth through certifications such as IRDAI licensing, insurance management programs, and advanced risk & insurance qualifications.
