Description
Course Name: Professional Diploma in FinTech & Digital Banking Operations
Course Id: PDFTDBO/Q1001
Eligibility: 10+2(higher Secondary) or equivalent.
Objective: The Professional Diploma in FinTech & Digital Banking Operations aims to develop a strong understanding of modern financial technologies and their application in banking and financial services. The course equips learners with the knowledge and skills required to operate, manage, and innovate within digital banking ecosystems. It covers the fundamentals of banking operations alongside emerging FinTech domains such as digital payments, mobile banking, blockchain, artificial intelligence in finance, robo-advisory services, and neobanking models. Learners gain insights into how digital transformation is reshaping traditional banking systems.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Fundamentals of FinTech & Digital Banking: Introduction to FinTech, Evolution of Digital Banking, Banking and Financial Services Ecosystem, FinTech Business Models, Digital Financial Products and Services, Core Banking Concepts, Banking Regulations and Compliance, Financial Ethics and Professional Conduct, Customer-Centric Banking Practices, Emerging Trends in FinTech
Module 2: Digital Banking Operations and Payment Systems: Core Banking System (CBS) Operations, Customer Account Management, Digital Customer Onboarding, Know Your Customer (KYC) Procedures, Customer Due Diligence (CDD), Internet Banking Services, Mobile Banking Operations, UPI and Real-Time Payment Systems, Card Payment Processing, Digital Wallet and Merchant Payment Solutions
Module 3: FinTech Technologies and Innovation: Blockchain Fundamentals, Digital Assets and Tokenization Basics, Open Banking Concepts, API Banking Fundamentals, Artificial Intelligence in Financial Services, Machine Learning Applications in Banking, Robotic Process Automation (RPA), Cloud Computing for FinTech, Data Analytics in Financial Services, Digital Identity and e-KYC Solutions
Module 4: Risk Management, Cybersecurity and Compliance: Anti-Money Laundering (AML) Fundamentals, Fraud Detection and Prevention, Financial Crime Risk Management, Cybersecurity in Digital Banking, Identity and Access Management, Data Privacy and Information Security, Operational Risk Management, Regulatory Reporting and Compliance, Business Continuity Planning, Incident Response and Recovery
Module 5: Customer Experience and Business Operations: Customer Relationship Management (CRM), Digital Customer Experience Management, Complaint Resolution and Service Excellence, Digital Lending Operations, WealthTech and InsurTech Fundamentals, Financial Product Management, Business Process Optimization, Performance Measurement and Dashboards, Financial Planning and Reporting, Continuous Operational Improvement
Module 6: Strategic FinTech Management and Professional Practice: Digital Banking Strategy Development, FinTech Project Management, Leadership and Team Management, Digital Transformation in Financial Institutions, Vendor and Technology Management, Sustainable and Inclusive Finance, Emerging Technologies in Financial Services, Future Trends in FinTech & Digital Banking, Capstone Project in FinTech & Digital Banking Operations, Career Development and Professional Practice
