Description
Course Name: Professional Diploma in Documentation & Record Management
Course Id: PDDRM/Q1001
Eligibility: 10+2(higher Secondary) or equivalent.
Objective: The Professional Diploma in Documentation & Record Management is designed to equip learners with the knowledge and skills required to systematically create, organize, store, retrieve, and manage organizational documents and records. The course focuses on efficient information management, data security, compliance, and digital record-keeping systems to support smooth business operations.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Fundamentals of Documentation and Record Management: Introduction to Documentation and Record Management, Principles of Records Management, Types of Business Documents, Records Life Cycle Management, Document Classification Systems, Filing Methods and Indexing Techniques, Documentation Standards and Best Practices, Business Communication and Documentation, Professional Ethics and Confidentiality, Career Opportunities in Documentation and Record Management
Module 2: Document Creation, Control and Administration: Document Preparation Techniques, Standard Operating Procedures (SOPs), Policy and Manual Documentation, Forms and Template Management, Document Numbering and Version Control, Document Review and Approval Process, Document Distribution and Access Control, Office Correspondence Management, Meeting Minutes and Reports, Administrative Documentation Practices
Module 3: Digital Records and Information Management: Electronic Document Management Systems (EDMS), Digital Record Keeping, Electronic File Organization, Document Scanning and Digitization, Cloud-Based Document Management, Metadata and Indexing, Database Fundamentals for Records Management, Information Retrieval Techniques, Data Backup and Recovery, Cybersecurity for Digital Records
Module 4: Compliance, Quality and Information Governance: Records Retention and Disposal Policies, Legal and Regulatory Compliance, Data Privacy and Confidentiality, Information Governance Frameworks, Internal Documentation Audits, Quality Assurance in Documentation, Risk Management for Records, Business Continuity and Disaster Recovery Planning, Intellectual Property and Copyright Awareness, Ethical Practices in Information Management
Module 5: Operational Excellence and Business Process Documentation: Business Process Documentation, Workflow Mapping and Process Improvement, Project Documentation Management, Contract and Agreement Documentation, Human Resource Records Management, Financial and Administrative Records Management, Inventory and Asset Documentation, Customer and Client Record Management, Performance Reporting and Analytics, Communication and Coordination Skills
Module 6: Advanced Documentation Management and Professional Practice: Knowledge Management Systems, Artificial Intelligence in Document Management, Automation of Documentation Processes, Paperless Office Management, Digital Transformation Strategies, Leadership and Team Management, Emerging Technologies in Records Management, Professional Development and Industry Best Practices, Documentation Capstone Project, Career Planning and Employability Skills
