Post Graduate Diploma in Hotel Management (PGDHM)

Description

Course Name: Post Graduate Diploma in Hotel Management (PGDHM)

Course Id: PGDHM/Q1001.
Education Qualification: Graduate

Duration: 370 Hrs (Equivalent to One Year).

Total Credits: 18.

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will get Study Material Login id and Password on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

• Duration- 120 minutes.
• No. of Questions- 60. (Multiple Choice Questions).
• 10 Questions from each module, each carry 10 marks.
• Maximum Marks- 600, Passing Marks- 40%.
• There is no negative marking in this module.

Benefits of Certification:

• Government Authorized Assessment Agency Certification.
• Certificate Valid for Lifetime.
• Lifetime Verification of Certificate.
• Free Job Assistance as per your Interest Area.

Syllabus

Principle of Hotel Management- Introduction – Scope & Nature of Hotel Management, The hotel Industry, The Scope of the industry, The Role of the Accommodation Manager, The Client, Why Hotels May Wish to Expand, Hotel Management, Planning, Single Use Plans, Long or Short Term Planning, Policy.

Basic Food and Beverage Service- Introduction, Objectives, Classification of Non-alcoholic Beverages, Tea, Coffee, Cocoa and Chocolate, Aerated Drinks, Other Fizzy Drinks, Juices, Squashes, Cordials, Mock tails, Summary, Key Term, References and Bibliography, Terminal Questions.

Hotel Housekeeping and Front Office Operation- Introduction, Objectives, Hotel Front office and Role in Hotel Revenue Generation, Preparing for Guest Services, Relationship & Coordination with Housekeeping and other Divisions, The Hotel Organization and the front office manager, Effective interdepartmental communications.

Marketing Sales Management- Marketing Management, Service Marketing, Sales Promotion and Merchandizing, Product, Brand, Price and Distribution, Introduction, Unit objectives, What is the concept of market, Marketing as a science, Marketing Management, Marketing Mix, What is the Concept of Service in Economics.

Hotel Financial Management- Financial Control and information management, the lodging chief financial executive, Profile of the lodging financial executive, Certification, Skills and knowledge, Responsibility and authority, Committee involvement, Budgeting and forecasting- current practice in the lodging industry.

Communication and Soft Skills- Introduction to soft skills, the objective, definitions, integral parts of soft skills, outcomes of soft skills development, personal developmental plan, activities, Social Skills, Why Soft Skills, The Learning objectives, Definitions, Integral Parts of soft Skills, Concept, nature and significance of communication Process, Types of communication, Models of communication.