Description
Course Name: Diploma in Student Retention & Success Management
Course Id: DSRSM/Q1001
Eligibility: 10+2(higher Secondary) or equivalent.
Objective: The Diploma in Student Retention & Success Management is designed to prepare education professionals with the knowledge and skills required to improve student engagement, reduce dropout rates, and enhance overall academic success. The course aims to develop specialists who can design and implement effective student support systems across schools, colleges, and higher education institutions.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Fundamentals of Student Retention & Success Management: Introduction to Student Success Management, Principles of Student Retention, Student Lifecycle Management, Educational Psychology Fundamentals, Student-Centered Learning Approaches, Student Engagement Principles, Academic Support Frameworks, Professional Ethics and Student Confidentiality, Educational Policies and Student Welfare, Emerging Trends in Student Success
Module 2: Student Engagement and Academic Support: Student Orientation Programs, Academic Advising Techniques, Learning Support Strategies, Mentoring and Coaching for Students, Student Motivation and Goal Setting, Study Skills Development, Time Management and Productivity, Classroom Engagement Strategies, Inclusive Student Support Services, Parent and Guardian Engagement
Module 3: Student Performance Monitoring and Intervention: Academic Performance Tracking, Attendance Monitoring Systems, Learning Analytics Fundamentals, Early Warning and At-Risk Student Identification, Student Progress Reviews, Personalized Learning Support Plans, Behaviour and Well-Being Monitoring, Academic Intervention Strategies, Career Guidance and Counselling, Continuous Student Development
Module 4: Student Services and Institutional Operations: Student Relationship Management (SRM), Student Information Systems (SIS), Campus Support Services, Complaint and Grievance Management, Student Wellness and Mental Health Awareness, Co-Curricular and Extracurricular Engagement, Diversity and Inclusion Practices, Student Satisfaction Surveys, Service Quality Management, Institutional Retention Strategies
Module 5: Digital Technologies and Data-Driven Student Success: Learning Management Systems (LMS), Artificial Intelligence in Student Success, Educational Data Analytics, Student Success Dashboards, Digital Communication Platforms, Online Student Engagement, Automation of Student Support Services, Cybersecurity and Data Privacy, Performance Reporting and KPIs, Continuous Improvement Strategies
Module 6: Strategic Student Success Leadership and Professional Practice: Strategic Student Success Planning, Leadership in Student Affairs, Change Management in Educational Institutions, Project Management for Student Success Initiatives, Stakeholder Engagement and Community Partnerships, Innovation in Student Support Services, Future Trends in Student Success Management, Capstone Project in Student Retention & Success Management, Career Development and Professional Ethics, Global Best Practices in Student Success Management
