Diploma in Sales Consultant (Pre-owned Vehicles)

Description

Course Name: Diploma in Sales Consultant (Pre-owned Vehicles)

Course Id: DSC/Q0001.
Education Qualification: 10th Class.

Duration: 370 Hrs.

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will receive Study Material on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

Duration- 60 minutes in each Module.
No. of Questions- 30. (Multiple Choice Questions) in each Module.
Maximum Marks- 600, Passing Marks- 40%.
There is No Negative marking in this module.

Benefits of Certification:

• Government Authorized Assessment Agency Certification.
• Certificate Valid for Lifetime.
• Lifetime Verification of Certificate.
• Free Job Assistance as per your Interest Area.

Syllabus

Diploma in Sales Consultant (Pre-owned Vehicles)

Collate Sales Leads, follow-up and deliver a sales pitch

To be competent, the user/individual on the job must be able to: handle all leads from various sources like showroom walk-ins, telephonic enquiries, other market, greet customer on sales floor and takes them through the entire buying process supported by established selling steps, selling policies and procedures, handle potential sales leads generated from tale calling, showroom walk-ins, telephonic enquiries etc, deliver a sales pitch highlighting unique selling points of the vehicle tailored to requirements of potential customers, explain comparative details about the vehicle features and demonstrate operation of vehicle in showroom and via test drive,    explain product performance.

Ensure closure of all leads including documentation process

Handle all leads from various sources like showroom walk-ins, telephonic enquiries, other marketing campaigns and ATL / BTL activities, deliver a sales pitch highlighting unique selling points of the vehicle tailored to requirements of potential customers, explain comparative details about the vehicle features and demonstrate operation of vehicle in showroom and via test drive, explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase, provide enriching customer experience by hassle free buying process, quick documentation, providing entertainment avenues etc., during lead time.

Appraise the preowned vehicles and assist in valuation

verify the identity of the vehicle and the owner, ensure that all required documents are available, ownership is well established and there are no potential problems in purchasing the vehicle, ensure that a through valuation is carried out for all pre-owned vehicles prior to purchase including the technical checks to understand the exact condition of the main aggregates like engine, gear box, propeller shafts etc. estimate resale price post-refurbishment or major overhaul of aggregates if required for the vehicles, recommend additional accessories on the existing pre-owned-vehicles as per the customers requirement, share details about volume discounts and special offerson bulk purchases / sale of pre-owned vehicles (esp. in the commercial vehicle segment when a major project is starting / ending the contractor may want to purchase / sell the pre-owned vehicles).

Plan & organize work to meet expected outcome

To be competent, the user/individual on the job must be able to: keep immediate work area clean and tidy, treat confidential information as per the organization’s guidelines, work in line with organization’s policies and procedures, work within the limits of job role, obtain guidance from appropriate people, where necessary, ensure work meets the agreed requirements, establish and agree on work requirements with appropriate people, manage time, materials and cost effectively, use resources in a responsible manner.

Interact & communicate effectively

Maintain clear communication with colleagues (by all means including face-to-face, telephonic as well as written), pass on information to colleagues in line with organizational requirements both through verbal as well as nonverbal means, work in ways that show respect for colleagues, carry out commitments made to colleagues, carry out commitments made to colleagues, carry out commitments made to colleagues, follow the organization’s policies and procedures for working with colleagues.

Maintain safe , healthy environment friendly workplace

comply with organization’s current health, safety and security policies and procedures, report any identified breaches in health, safety, and security policies and procedures to the designated person, Coordinate with other resources at the workplace to achieve the healthy, safe and secure environment for all incorporating all government norms esp. for emergency situations like fires, earthquakes etc. identify and correct any hazards like illness, accidents, fires or any other natural calamity safely and within the limits of individual’s authority, . report any hazards outside the individual’s authority to the relevant person in line with organizational procedures and warn other people who may be affected.