Description
Course Name: Diploma in Quality Management
Course Id: DQM/Q0001.
Eligibility: Higher Secondary (10+2) or Equivalent.
Objective: A Diploma in Quality Management is an excellent program for individuals looking to build a career in quality assurance, quality control, and process improvement. It provides comprehensive knowledge and skills to ensure that products and services meet quality standards and customer expectations. Graduates of this program can pursue rewarding careers in diverse industries, driving quality initiatives and contributing to organizational success.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Quality Management: Definition and importance of quality management, Evolution of quality management principles, Total Quality Management (TQM) concepts, Role of quality management in business success. Quality Standards & Certifications: International quality standards (ISO 9001, ISO 14001, ISO 45001), Six Sigma principles and methodologies, Good Manufacturing Practices (GMP), Compliance and regulatory requirements.
Quality Control & Process Improvement Techniques: Difference between Quality Control (QC) and Quality Assurance (QA), Statistical Process Control (SPC) techniques, Process capability analysis and improvement, Non-conformance management and corrective actions. Process Improvement Techniques: Lean Manufacturing and Waste Reduction, Kaizen (Continuous Improvement) principles, Root Cause Analysis (RCA) and Failure Mode and Effects Analysis (FMEA), Benchmarking and best practices.
Auditing & Inspection in Quality Management: Internal and external quality audits, Audit planning, Audit Execution & Techniques, and reporting, Inspection in Quality Management, Non-Conformance Handling & CAPA, Audit Reporting & Documentation, Supplier audits and evaluation, Inspection methods and testing procedures, Compliance, Ethics & Risk Management in Auditing Continuous Improvement through Auditing.
Risk Management & Problem-Solving Approaches: Identifying and assessing quality risks, Preventive action and risk mitigation strategies, Problem-solving techniques (PDCA Cycle, 5 Whys, Fishbone Diagram), Case studies on quality failure and recovery.
Quality Management in Manufacturing & Service Industries: Industry-specific quality management practices, Automotive (IATF 16949), Healthcare (ISO 13485, NABH), Food industry (ISO 22000, HACCP), IT & Software (CMMI, ISO 27001).
ERP & QMS and Supply Chain & Vendor Quality Management: Supplier quality control processes, Procurement quality and vendor evaluation, Managing supplier non-conformance and improvement programs, Enterprise Resource Planning (ERP) & Quality Management Systems (QMS): Role of ERP in quality control, Implementing a Quality Management System (QMS), Use of software tools in quality monitoring and reporting.
Job Opportunities after Diploma in Quality Management:
The program equips graduates with skills in quality assurance, quality control, ISO standards, Six Sigma, and process improvement, ensuring high product and service standards.
Top Career Options: Quality Manager, QA Specialist, QC Inspector, Six Sigma Specialist, ISO Auditor, Process Improvement Specialist, Operations Manager, Compliance Manager, Quality Systems Manager, Quality Consultant.
Salary Range:
Entry-level: ₹2.5–₹4 LPA
Mid-level: ₹4–₹6 LPA
Senior-level: ₹6–₹10+ LPA
Key Industries: Manufacturing, pharmaceuticals, healthcare, automotive, food & beverage, IT, logistics, and consulting.
Graduates gain strong analytical, quality control, and process improvement skills, offering steady career growth in quality and operations management roles.
