Description
Course Name: Diploma in Quality Management
Course Id: DQM/Q1002.
Eligibility: 10+2 (Higher Secondary) or equivalent.
Objective: The Diploma in Quality Management provides practical knowledge of quality management systems, quality planning, process control, quality assurance, inspection, quality audits, non-conformity management, corrective actions, supplier quality, customer satisfaction, and continuous improvement. The course develops the skills required to establish quality requirements, monitor processes, maintain quality documentation, identify quality problems, support audits, implement corrective actions, evaluate supplier performance, and contribute to consistent improvement in product and service quality.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and examination fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: After completing the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
- A soft copy (scanned) of your certificate via email within 7 days of the examination.
- A hard copy (original with official seal and signature) sent to your address within 45 days of the declaration of the result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Quality Management Principles and Quality Systems: Concept and Importance of Quality, Dimensions of Product and Service Quality, Evolution of Quality Management, Quality Management Principles, Customer Focus in Quality Management, Leadership and Quality Culture, Process Approach to Quality, Risk-Based Thinking in Quality, Structure of a Quality Management System, Roles and Responsibilities for Quality.
Module 2: Quality Planning and Process Management: Identification of Customer and Quality Requirements, Establishing Quality Objectives, Quality Planning Procedures, Process Identification and Mapping, Process Inputs and Outputs, Development of Standard Operating Procedures, Work Instructions and Quality Specifications, Process Performance Criteria, Quality Planning Records, Review and Revision of Quality Plans.
Module 3: Quality Assurance, Control and Inspection: Quality Assurance Principles, Quality Control Procedures, Incoming Material Quality Control, In-Process Quality Checks, Final Inspection and Acceptance, Sampling and Inspection Practices, Measurement and Testing Requirements, Control of Monitoring and Measuring Equipment, Defect Classification and Recording, Quality Inspection Reports.
Module 4: Quality Documentation, Auditing and Non-Conformity Management: Quality Manual and Controlled Documents, Document Approval and Distribution, Record Identification and Retention, Internal Quality Audit Planning, Audit Checklist Preparation, Conducting Quality Audits, Reporting Audit Findings, Identification of Non-Conformities, Corrective Action and Follow-Up, Management Review and QMS Evaluation.
Module 5: Quality Improvement and Problem-Solving Techniques: Quality Improvement Principles, PDCA Cycle, Kaizen and Workplace Improvement, Seven Basic Quality Tools, Check Sheets and Data Collection, Pareto Analysis, Cause-and-Effect Analysis, Process Variation and Control Charts, Root Cause Analysis, Corrective and Preventive Improvement Actions.
Module 6: Supplier, Customer and Organizational Quality Performance: Supplier Quality Requirements, Supplier Evaluation and Approval, Supplier Performance Monitoring, Handling Supplier Quality Problems, Customer Quality Expectations, Customer Complaint Management, Customer Satisfaction Measurement, Quality Performance Indicators, Cost of Poor Quality, Continuous Quality Performance Improvement.
Job Opportunities after Diploma in Quality Management
A Diploma in Quality Management prepares learners for quality assurance, quality control, inspection, quality documentation, quality audits, process improvement, supplier quality, and quality system support roles.
Top Roles: Quality Executive, Quality Assurance Executive, Quality Control Executive, Quality Coordinator, Quality Inspector, Quality Assistant, Process Quality Executive, Quality Documentation Executive, Internal Audit Assistant, Supplier Quality Assistant, Quality System Coordinator and Customer Quality Executive.
Key Skills: Quality management systems, quality planning, process management, quality assurance, quality control, inspection, quality documentation, internal auditing, non-conformity management, root cause analysis, corrective action, quality improvement, supplier quality and customer satisfaction.
Salary Range (India):
- Entry-level: ₹3–6 LPA
- Mid-level: ₹6–12 LPA
- Senior-level: ₹12–20 LPA+
Scope: Opportunities are available in manufacturing, engineering, automotive, pharmaceuticals, healthcare, food processing, construction, logistics, IT services and other quality-focused organizations. Learners can pursue roles in quality assurance, quality control, inspection, auditing, documentation and process improvement.
