Description
Course Name: Diploma in Quality Assurance Management
Course Id: DQAM/Q1002.
Eligibility: 10+2 (Higher Secondary) or equivalent.
Objective: The Diploma in Quality Assurance Management provides practical knowledge of quality assurance systems, preventive quality practices, process compliance, standard operating procedures, validation, documentation control, internal auditing, non-conformity management, corrective and preventive actions, supplier assurance, customer requirements, and quality performance monitoring. The course develops the skills required to establish structured assurance procedures, verify process compliance, maintain controlled documentation, support audits, investigate quality deviations, implement corrective actions, evaluate supplier conformity, and maintain consistent quality standards across organizational processes.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and examination fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: After completing the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
- A soft copy (scanned) of your certificate via email within 7 days of the examination.
- A hard copy (original with official seal and signature) sent to your address within 45 days of the declaration of the result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Quality Assurance Systems and Preventive Quality: Principles and Objectives of Quality Assurance, Preventive Approach to Quality, Quality Assurance Roles and Responsibilities, Identification of Quality Requirements, Product and Service Assurance Requirements, Process-Based Quality Assurance, Risk-Based Quality Assurance, Establishing Quality Acceptance Criteria, Quality Assurance Responsibilities across Departments, Developing a Preventive Quality Culture.
Module 2: QA Planning, Procedures and Process Compliance: Preparation of Quality Assurance Plans, Identification of Critical Process Requirements, Establishing Process Compliance Criteria, Development of Standard Operating Procedures, Preparation of Work Instructions, Process Control Documentation, Compliance Checklist Development, Routine Process Compliance Verification, Handling Process Deviations, Review and Updating of QA Procedures.
Module 3: Validation, Verification and Quality Documentation: Principles of Verification and Validation, Process Verification Requirements, Validation Planning and Protocols, Validation Records and Reports, Document Preparation and Authorization, Controlled Document Distribution, Document Revision and Change Control, Quality Record Identification and Traceability, Record Storage and Retention, Documentation Integrity and QA Review.
Module 4: Quality Audits and Assurance Evaluation: Quality Audit Principles, Preparation of Internal QA Audit Programs, Audit Scope and Compliance Criteria, Audit Checklist Development, Conducting Process Compliance Audits, Reviewing Objective Evidence, Recording Audit Observations, Classification of Audit Findings, Audit Report Preparation, Audit Follow-Up and Closure Verification.
Module 5: Deviation, Non-Conformity and CAPA Management: Identification and Reporting of Deviations, Non-Conformity Recording and Classification, Immediate Correction and Containment, Investigation of Quality Failures, Root Cause Identification, Corrective Action Planning, Preventive Action Development, CAPA Implementation and Tracking, Effectiveness Verification, Trend Analysis for Recurring Quality Issues.
Module 6: Supplier Assurance and QA Performance Management: Supplier Qualification Requirements, Supplier Quality Documentation Review, Supplier Compliance Assessment, Supplier Audit Coordination, Supplier Non-Conformity Follow-Up, Customer Quality Requirement Assurance, Quality Assurance Performance Indicators, QA Data Collection and Analysis, Management Review Support, Continuous Improvement of Quality Assurance Systems.
Job Opportunities after Diploma in Quality Assurance Management
A Diploma in Quality Assurance Management prepares learners for quality assurance, process compliance, validation support, documentation control, internal auditing, CAPA management, supplier assurance, and quality system roles.
Top Roles: Quality Assurance Executive, QA Coordinator, QA Assistant, Quality System Executive, Process Compliance Executive, Quality Documentation Executive, Internal Audit Assistant, CAPA Coordinator, Supplier Quality Assistant, Quality Compliance Executive, Validation Support Executive and Quality Assurance Associate.
Key Skills: Quality assurance systems, QA planning, SOP development, process compliance, verification, validation, document control, quality auditing, deviation management, non-conformity management, root cause analysis, CAPA, supplier assurance and QA performance monitoring.
Salary Range (India):
- Entry-level: ₹3–6 LPA
- Mid-level: ₹6–12 LPA
- Senior-level: ₹12–20 LPA+
Scope: Opportunities are available in manufacturing, pharmaceuticals, healthcare, food processing, automotive, engineering, construction, logistics, IT services and corporate organizations. Learners can pursue roles in quality assurance, process compliance, validation, auditing, CAPA, documentation and supplier assurance.

