Description
Course Name: Diploma in Personal Secretaryship
Course Id: DPS/Q1001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: This course aims to equip learners with essential skills and knowledge required for effective personal secretaryship and administrative support. It focuses on office management, correspondence handling, scheduling, communication skills, and document preparation.
Duration: Six Months.
 How to Enroll and Get Certified in Your Chosen Course:
 Step 1: Choose the course you wish to get certified in.
 Step 2: Click on the “Enroll Now” button.
 Step 3: Proceed with the enrollment process.
 Step 4: Enter your billing details and continue to course fee payment.
 Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
 Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
 Step 7: Once you complete the course, take the online examination.
 Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
 Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
 Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
 Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
 Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
 Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
 Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
 Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
 Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Personal Secretaryship: Role and responsibilities of a personal secretary, Importance of time management, Professional ethics and confidentiality, Office procedures and protocols, Relationship management with executives and clients, Business communication skills, Workplace etiquette and dress code, Handling sensitive information, Understanding corporate hierarchy, Career growth opportunities in secretaryship.
Office Administration and Management: Office layout and organization, Filing and record-keeping systems, Appointment scheduling and calendar management, Travel arrangements and itinerary planning, Office supplies and inventory control, Email and correspondence handling, Document drafting and formatting, Office automation tools, Managing office meetings, Coordination with different departments.
Business Communication Skills: Effective verbal and written communication, Business letter writing and email etiquette, Preparing reports and presentations, Public speaking and professional interaction, Handling customer inquiries and complaints, Telephone etiquette and call handling, Business vocabulary and grammar improvement, Proofreading and editing skills, Negotiation skills, Cross-cultural communication.
Computer Applications and Digital Tools: Basic computer operations and MS Office, Word processing (MS Word) for document preparation, Spreadsheet management (MS Excel) for data handling, Presentation tools (MS PowerPoint), Email management and scheduling tools, Digital record-keeping and cloud storage, Data security and cyber safety, Video conferencing platforms (Zoom, MS Teams), Social media management basics, Productivity tools for secretaries.
Business Correspondence and Documentation: Types of business correspondence, Drafting official letters and memos, Writing meeting minutes and agendas, Preparing business reports, Formatting legal and financial documents, Creating executive summaries, Email writing best practices, Handling confidential documents, Organizing business contracts, Documentation management systems.
Time and Workload Management: Prioritizing tasks and multitasking, Calendar and appointment scheduling, Meeting deadlines and follow-ups, Delegation and supervision techniques, Problem-solving and decision-making skills, Overcoming workplace stress, Effective planning and execution, Handling last-minute changes, Crisis management in office settings, Work-life balance strategies.
Job Opportunities after Diploma in Personal Secretaryship
Graduates can build careers in executive support, office administration, and corporate communication across industries.
Top Roles: Personal Secretary, Executive Assistant, Administrative Assistant, Office Manager, Receptionist, Corporate Communication Specialist, Event Coordinator, Legal Secretary, Personal Assistant (PA), Customer Support Executive, Travel Coordinator, HR Assistant, Data Entry Clerk
Key Skills: Office administration, scheduling & calendar management, communication skills, MS Office & office automation tools, typing & documentation, multitasking, time management, confidentiality, organizational skills
Salary Range (India):
Entry-level: ₹2.5–4.5 LPA
Mid-level: ₹4.5–7 LPA
Senior-level: ₹7–12 LPA+
Top roles: ₹12–18 LPA+
Scope: Stable and in-demand career in corporate, legal, healthcare, and government sectors. Offers strong growth into executive-level roles with increasing demand for skilled administrative and executive support professionals.
