Description
Course Name: Diploma in Personal Secretaryship
Course Id: DPS/Q1001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: A Diploma in Personal Secretaryship offers a solid foundation for those interested in pursuing a career as a personal secretary or administrative assistant. The program provides a mix of practical office management skills, communication techniques, and proficiency in office software that are essential for managing tasks in high-level executive roles.
Duration: Six Months.
 How to Enroll and Get Certified in Your Chosen Course:
 Step 1: Choose the course you wish to get certified in.
 Step 2: Click on the “Enroll Now” button.
 Step 3: Proceed with the enrollment process.
 Step 4: Enter your billing details and continue to course fee payment.
 Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
 Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
 Step 7: Once you complete the course, take the online examination.
 Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
 Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
 Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
 Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
 Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
 Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
 Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
 Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
 Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Personal Secretaryship: Role and responsibilities of a personal secretary, Importance of time management, Professional ethics and confidentiality, Office procedures and protocols, Relationship management with executives and clients, Business communication skills, Workplace etiquette and dress code, Handling sensitive information, Understanding corporate hierarchy, Career growth opportunities in secretaryship.
Office Administration and Management: Office layout and organization, Filing and record-keeping systems, Appointment scheduling and calendar management, Travel arrangements and itinerary planning, Office supplies and inventory control, Email and correspondence handling, Document drafting and formatting, Office automation tools, Managing office meetings, Coordination with different departments.
Business Communication Skills: Effective verbal and written communication, Business letter writing and email etiquette, Preparing reports and presentations, Public speaking and professional interaction, Handling customer inquiries and complaints, Telephone etiquette and call handling, Business vocabulary and grammar improvement, Proofreading and editing skills, Negotiation skills, Cross-cultural communication.
Computer Applications and Digital Tools: Basic computer operations and MS Office, Word processing (MS Word) for document preparation, Spreadsheet management (MS Excel) for data handling, Presentation tools (MS PowerPoint), Email management and scheduling tools, Digital record-keeping and cloud storage, Data security and cyber safety, Video conferencing platforms (Zoom, MS Teams), Social media management basics, Productivity tools for secretaries.
Business Correspondence and Documentation: Types of business correspondence, Drafting official letters and memos, Writing meeting minutes and agendas, Preparing business reports, Formatting legal and financial documents, Creating executive summaries, Email writing best practices, Handling confidential documents, Organizing business contracts, Documentation management systems.
Time and Workload Management: Prioritizing tasks and multitasking, Calendar and appointment scheduling, Meeting deadlines and follow-ups, Delegation and supervision techniques, Problem-solving and decision-making skills, Overcoming workplace stress, Effective planning and execution, Handling last-minute changes, Crisis management in office settings, Work-life balance strategies.
Job Opportunities after completion of Diploma in Personal Secretaryship course:
Upon successful completion of the Diploma in Personal Secretaryship, graduates acquire a specialized set of skills necessary for providing high-level administrative and executive support. This program equips individuals to manage tasks related to office administration, scheduling, communication, and organizational activities, particularly in helping executives and managers handle their professional duties effectively.
Career Options After Completing the Diploma in Personal Secretaryship Program:
1. Personal Secretary
- Responsibilities: A personal secretary provides administrative support to a high-level executive, such as managing appointments, handling correspondence, and organizing meetings. They may also oversee travel arrangements and prepare reports.
- Key Skills: Excellent organizational skills, time management, advanced knowledge of office software, multitasking, and communication.
- Industries: Corporate offices, educational institutions, government agencies, legal firms, and healthcare.
2. Executive Assistant
- Responsibilities: An executive assistant is responsible for supporting executives by managing their schedules, preparing reports, handling communications, and coordinating office activities. They act as the right hand of the executive, ensuring smooth operations within the office.
- Key Skills: Administrative skills, attention to detail, strong communication abilities, organizational skills, proficiency in office software.
- Industries: Large corporations, government, non-profits, and various private organizations.
3. Administrative Assistant
- Responsibilities: Administrative assistants handle a variety of tasks including scheduling appointments, managing office documents, handling correspondence, and supporting other departments. They often ensure that the office functions efficiently.
- Key Skills: Organization, communication, data entry, proficiency in office automation tools, and multitasking.
- Industries: Healthcare, education, legal firms, IT companies, and government offices.
4. Office Manager
- Responsibilities: Office managers oversee the daily operations of an office, from coordinating schedules to managing office supplies. They ensure that the office environment remains organized and efficient.
- Key Skills: Organizational skills, leadership, knowledge of office management software, multitasking.
- Industries: Corporate firms, educational institutions, healthcare, and retail.
5. Receptionist
- Responsibilities: Receptionists are often the first point of contact for visitors and clients. They manage front desk operations, direct calls, and handle administrative duties such as scheduling and record-keeping.
- Key Skills: Strong communication, customer service, multitasking, and proficiency in office tools.
- Industries: Corporate offices, healthcare, hotels, educational institutions.
6. Corporate Communication Specialist
- Responsibilities: A corporate communication specialist is responsible for internal and external communication within an organization. They prepare reports, handle correspondence, and ensure that communication channels are efficient.
- Key Skills: Strong communication and writing skills, attention to detail, proficiency in communication tools.
- Industries: Corporations, media houses, marketing agencies.
7. Event Coordinator
- Responsibilities: Event coordinators organize and manage events for companies, including meetings, conferences, and other corporate functions. They handle all logistical details such as scheduling, invitations, venue arrangements, and on-site coordination.
- Key Skills: Event planning, organization, communication, attention to detail, and vendor management.
- Industries: Event management firms, corporate organizations, and non-profits.
8. Legal Secretary
- Responsibilities: Legal secretaries assist law firms and legal departments by handling correspondence, maintaining files, managing schedules, and preparing legal documents. They must be familiar with legal terminology and procedures.
- Key Skills: Knowledge of legal terminology, typing speed, organization, and communication.
- Industries: Law firms, legal departments in corporations, government.
9. Personal Assistant (PA) to Senior Executives
- Responsibilities: Personal Assistants directly support senior executives by managing schedules, organizing tasks, handling communications, and often representing the executive in meetings or calls.
- Key Skills: High-level organizational skills, excellent written and verbal communication, time management, and discretion.
- Industries: Corporate organizations, entertainment industry, government, high-net-worth individuals.
10. Customer Support Executive
- Responsibilities: Customer support executives handle client inquiries, complaints, and provide information. In a personal secretary role, they may assist with customer-facing tasks, ensuring that communication with clients remains smooth and efficient.
- Key Skills: Customer service, communication, problem-solving, and data entry.
- Industries: Retail, e-commerce, hospitality, telecommunications.
11. Travel Coordinator
- Responsibilities: Travel coordinators organize travel arrangements for executives, including booking flights, hotels, and car services. They also manage itineraries and ensure smooth transitions between meetings and events.
- Key Skills: Organizational skills, knowledge of travel management systems, attention to detail.
- Industries: Corporate firms, travel agencies, event management companies.
12. Human Resources Assistant
- Responsibilities: HR assistants handle administrative tasks related to hiring, onboarding, employee records, and other HR functions. They may also assist with scheduling interviews and coordinating training sessions.
- Key Skills: Human resources knowledge, organization, communication, multitasking.
- Industries: Corporations, educational institutions, hospitals, and recruitment firms.
13. Data Entry Clerk
- Responsibilities: Data entry clerks manage the entry of various types of data into computer systems. They may input customer information, update databases, and maintain accurate records using automation tools.
- Key Skills: Attention to detail, typing speed, data management, proficiency in office software.
- Industries: IT firms, government, financial services, and e-commerce.
Industries Hiring Diploma in Personal Secretaryship Graduates:
Graduates of this program can explore various industries, including:
- Corporate Sector: Large companies and multinational corporations often require personal secretaries to assist their senior management and executives.
- Legal Sector: Law firms and legal departments look for secretaries who can handle legal documentation and client communication.
- Healthcare: Hospitals and healthcare facilities employ administrative assistants and secretaries to help manage patient records, schedules, and office operations.
- Educational Institutions: Schools, colleges, and universities need administrative support for faculty, management, and student affairs.
- Government: Various government departments require personal secretaries and administrative assistants for document handling and scheduling.
- Media & Entertainment: Production companies, television networks, and film studios require personal assistants and communication specialists.
Salary Range:
Salary expectations can vary based on role, location, and experience, but here are the general estimates for India:
- Entry-Level Positions (0-2 years): ₹2.5 LPA – ₹4.5 LPA (roles like Receptionist, Data Entry Clerk, or Administrative Assistant).
- Mid-Level Positions (2-5 years): ₹4.5 LPA – ₹7 LPA (roles like Executive Assistant, Personal Assistant, or Event Coordinator).
- Senior-Level Positions (5+ years): ₹7 LPA – ₹12 LPA or more (roles like Office Manager, Legal Secretary, or Senior Executive Assistant).
Conclusion:
The Diploma in Personal Secretaryship offers graduates the opportunity to enter various administrative, managerial, and executive support roles across diverse sectors. With the increasing demand for well-organized, tech-savvy administrative professionals, this diploma equips students with essential skills that can open doors to high-paying, rewarding career paths.