Description
Course Name: Diploma in Office Management & Business Communications
Course Id: DOMBC/Q1001.
Education Qualification: 12th Pass.
Duration: 370 Hrs (Equivalent to One Year).
Total Credits: 18.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Office Management: Introduction, functions of office, importance of office management, role of the office manager, leadership qualities, principles of organization, office systems, office accommodation, air conditioning, selection of employees, storing stationery and office supplies, forms control in an office, filling system, office furniture.
Concepts of Computer Technology: Introduction to computer, computer system hardware, random access memory (RAM), types of operating systems, Microsoft word, Microsoft excel, Microsoft PowerPoint, computer network, types of wireless networks, evolution of the internet, working with e- mail.
Human Resource Management: Introduction and meaning of HRM, importance of human resource management, functions of human resource management, role of HR managers, need for human resource planning, need for training, the benefits of performance appraisal.
Business Communication : Introduction, objectives, nature and importance of communication, essential of communication, inefficiency of listening, good news and bad news communication, communication process, e-mails, oral communication skills, business presentation, types of meeting/business meetings.
Communication Skills: Introduction, objectives, concept of communication, concept of business communication, non- verbal communication, factors affecting cross-cultural commutation, technology- enabled business communication, business presentation and public speaking, group discussions.
Types of communication: Meaning of communication, process of communication, types of verbal communication, meaning of non-verbal communication, public speaking, types of group discussion.
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