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Diploma in Office and Administrative Management

Rs.7,000 Rs.3,500

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A Diploma in Office and Administrative Management is a professional qualification designed to provide individuals with the skills and knowledge needed to effectively manage office environments and administrative tasks. The program covers a wide range of topics related to office organization, administrative support, communication, business operations, and management practices.

Description

Course Name: Diploma in Office and Administrative Management

Course Id: DO&AM/Q1001.

Eligibility: Completion of 10+2 (higher Secondary) or equivalent.

Objective: The Diploma in Office and Administrative Management provides essential training for individuals seeking to enter or advance in administrative roles. It equips students with practical skills in office management, communication, time management, business operations, and technology.

Course duration: 370 Hrs (Equivalent to One Year).

Total Credits: 18.

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will receive Study Material on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

Duration- 60 minutes in each module.
No. of Questions- 30. (Multiple Choice Questions) in each module.
Maximum Marks- 600, Passing Marks- 40%.
There is No Negative marking in this module.

Benefits of Certification:

  • Government Authorized Assessment Agency Certification.
  • Certificate Valid for Lifetime.
  • Lifetime Verification of Certificate.
  • Free Job Assistance as per your Interest Area.
Syllabus

Office Management Principles: Introduction to Office Management, Functions and Responsibilities of an Office Manager, Office Layout and Ergonomics, Office Automation and Digitalization, Records and Information Management, Administrative Procedures: Time and Workload Management, Scheduling and Calendar Management, Travel and Event Planning, Filing and Documentation Techniques, Inventory and Procurement Procedures.

Business Communication &Customer Service: Fundamentals of Business Communication, Professional Writing (Emails, Reports, Memos, Letters), Verbal & Non-Verbal Communication Skills, Effective Telephone and Virtual Communication, Meeting Management (Agendas, Minutes, Coordination), Customer Service and Client Relations:Fundamentals of Customer Service, Handling Customer Complaints & Conflict Resolution, Professional Image & Customer Engagement, Service Quality Management, Cross-Cultural Communication.

Human Resource Administration: Basics of HR Policies & Procedures, Recruitment and Employee Onboarding, Payroll & Leave Management, Performance Appraisal & Employee Relations, Workplace Ethics & Professionalism.

Financial and Office Accounting: Basics of Accounting and Bookkeeping, Payroll Processing & Salary Administration, Budgeting & Financial Planning, Petty Cash Management, Procurement & Cost Control.

Computer Applications in Office Management: MS Office Suite (Word, Excel, PowerPoint, Outlook), Office Productivity Software, Database Management (MS Access or Google Sheets), Cloud Storage & Collaboration Tools, Digital Security & Data Protection, Office Technology & Innovation:Digital Office Trends, Automation and AI in Office Management, Document Management Systems, Virtual and Remote Office Management, Cybersecurity and IT Policies.

Professional Development &Business Law: Leadership and Supervisory Skills, Problem-Solving and Decision-Making, Teamwork and Conflict Resolution, Stress and Time Management, Career Advancement Strategies, Business Law and Ethics: Basics of Business Law, Employment Laws and Workplace Regulations, Data Protection & Confidentiality, Ethical Practices in Office Management, Contract and Agreement Handling.

Job Opportunities after completion of Diploma in Office and Administrative Management course:

After successfully completing the Diploma in Office and Administrative Management program, graduates are equipped with essential skills in office management, administration, communication, and organizational operations. This program prepares individuals for various roles in office administration, human resources, finance, and management across industries such as corporate offices, government organizations, education, healthcare, and more.

Career Options for Graduates of the Diploma in Office and Administrative Management:

1. Office Manager

  • Role: Office Managers oversee the day-to-day operations of an office. They are responsible for coordinating office activities, managing office supplies, scheduling meetings, handling customer inquiries, and supervising administrative staff.
  • Salary Range:
    • Entry-level: ₹3,00,000 – ₹5,00,000 per annum
    • Mid-level: ₹5,00,000 – ₹8,00,000 per annum
    • Senior-level: ₹8,00,000 – ₹12,00,000+ per annum

2. Administrative Assistant

  • Role: Administrative Assistants provide support to executives, managers, and teams by organizing schedules, handling communications, preparing reports, and performing general office tasks. They are key in ensuring smooth office operations.
  • Salary Range:
    • Entry-level: ₹2,50,000 – ₹4,00,000 per annum
    • Mid-level: ₹4,00,000 – ₹6,00,000 per annum
    • Senior-level: ₹6,00,000 – ₹8,00,000+ per annum

3. Executive Assistant

  • Role: Executive Assistants support high-level executives and managers. They manage their schedules, make travel arrangements, handle confidential information, and communicate with clients or stakeholders on behalf of their employers.
  • Salary Range:
    • Entry-level: ₹4,00,000 – ₹6,00,000 per annum
    • Mid-level: ₹6,00,000 – ₹8,00,000 per annum
    • Senior-level: ₹8,00,000 – ₹12,00,000+ per annum

4. Human Resources Coordinator

  • Role: HR Coordinators assist with recruitment, employee onboarding, maintaining employee records, and supporting payroll and benefits administration. They ensure that the company complies with labor laws and fosters a positive workplace environment.
  • Salary Range:
    • Entry-level: ₹3,00,000 – ₹5,00,000 per annum
    • Mid-level: ₹5,00,000 – ₹7,00,000 per annum
    • Senior-level: ₹7,00,000 – ₹10,00,000+ per annum

5. Front Office Manager

  • Role: A Front Office Manager supervises receptionists and other staff who are the first point of contact for visitors or clients. They ensure smooth functioning of front-office operations, including handling inquiries, scheduling appointments, and managing customer service.
  • Salary Range:
    • Entry-level: ₹3,00,000 – ₹4,50,000 per annum
    • Mid-level: ₹4,50,000 – ₹6,50,000 per annum
    • Senior-level: ₹6,50,000 – ₹9,00,000+ per annum

6. Office Administrator

  • Role: Office Administrators ensure that all office systems, including supplies, equipment, and maintenance, are working efficiently. They often handle correspondence, schedule meetings, and manage office budgets.
  • Salary Range:
    • Entry-level: ₹3,00,000 – ₹5,00,000 per annum
    • Mid-level: ₹5,00,000 – ₹7,00,000 per annum
    • Senior-level: ₹7,00,000 – ₹10,00,000+ per annum

7. Project Coordinator

  • Role: Project Coordinators support the planning, execution, and monitoring of various projects. They handle logistics, maintain project timelines, coordinate team members, and assist with communication between departments or clients.
  • Salary Range:
    • Entry-level: ₹3,50,000 – ₹5,00,000 per annum
    • Mid-level: ₹5,00,000 – ₹7,50,000 per annum
    • Senior-level: ₹7,50,000 – ₹10,00,000+ per annum

8. Data Entry Operator

  • Role: Data Entry Operators are responsible for entering, updating, and maintaining records in company databases. This role involves attention to detail and often uses specialized software tools to handle large amounts of data.
  • Salary Range:
    • Entry-level: ₹2,00,000 – ₹3,00,000 per annum
    • Mid-level: ₹3,00,000 – ₹4,50,000 per annum
    • Senior-level: ₹4,50,000 – ₹6,00,000+ per annum

9. Billing and Office Clerk

  • Role: Billing Clerks handle invoicing and billing-related tasks for businesses. They ensure that billing information is accurate and that payments are collected or processed correctly. Office Clerks assist with administrative duties and document management.
  • Salary Range:
    • Entry-level: ₹2,50,000 – ₹4,00,000 per annum
    • Mid-level: ₹4,00,000 – ₹6,00,000 per annum
    • Senior-level: ₹6,00,000 – ₹8,00,000+ per annum

10. Receptionist

  • Role: Receptionists are responsible for answering phones, greeting visitors, scheduling appointments, and handling administrative duties such as filing, data entry, and handling mail.
  • Salary Range:
    • Entry-level: ₹2,50,000 – ₹3,50,000 per annum
    • Mid-level: ₹3,50,000 – ₹5,00,000 per annum
    • Senior-level: ₹5,00,000 – ₹7,00,000+ per annum

Key Skills Developed in the Program:

  • Time Management & Organization: Graduates learn how to handle multiple tasks simultaneously and prioritize responsibilities.
  • Communication Skills: Both written and verbal communication are emphasized, ensuring effective interaction within the organization and with external parties.
  • Problem-Solving: Graduates are trained to handle workplace challenges and streamline administrative processes.
  • Software Proficiency: Training in office software like MS Office, Google Suite, and other office management tools is included, along with knowledge of basic accounting and project management tools.
  • Leadership & Team Management: Graduates acquire basic management and leadership skills, making them ideal candidates for supervisory or managerial roles.

Salary Growth Factors:

  • Experience: As graduates gain more experience, they can move from administrative roles to management positions, which offer higher salaries and responsibilities.
  • Industry: Professionals working in high-demand sectors like IT, healthcare, manufacturing, and finance typically earn higher salaries compared to those in non-profit organizations or small businesses.
  • Location: Major metropolitan areas like Mumbai, Delhi, Bengaluru, Chennai, and Pune offer higher salaries due to the concentration of large businesses, corporations, and international companies.
  • Skill Set: Specialized knowledge in areas such as HR management, accounting, or project management can further increase salary potential.

Career Growth Potential:

  • Office Manager → Senior Administrative Manager → Executive Assistant
    Graduates can grow into leadership roles, managing larger teams or overseeing multiple office operations in larger organizations or corporations.
  • Human Resource Coordinator → HR Manager → HR Director
  • Project Coordinator → Project Manager → Program Manager
    Further specialization in project or office management can lead to roles with greater responsibilities and higher salaries.

The Diploma in Office and Administrative Management provides a solid foundation for various administrative and office management roles, with opportunities to progress into higher-level managerial positions as experience and skills increase. The career outlook is positive, especially as businesses continue to seek organized and efficient professionals to handle their administrative functions.

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