Description
Course Name: Diploma in Multi-functional Administrative Executive
Course Id: DMFAE/Q1001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: The Diploma in Multi-functional Administrative Executive is an ideal choice for individuals seeking to build a versatile career in administration. It provides a comprehensive skill set that covers various aspects of office management, communication, financial administration, and team coordination.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus:-
Module 1: Fundamentals of Administration – Introduction to office administration, Roles and responsibilities of administrative executives, Organizational structures, Principles of management, Business communication basics, Office record management, Handling correspondence and mail, Filing systems and documentation, Administrative ethics and professionalism, Time and work management.
Module 2: Human Resource Administration – Basics of HR management, Employee recruitment process, Onboarding and induction, Attendance and leave management, Payroll administration basics, Performance appraisal support, Employee welfare and grievance handling, Training and development coordination, HR policies and compliance, Maintaining employee records.
Module 3: Financial & Accounts Administration – Basics of accounting, Budget preparation and monitoring, Invoice processing and billing, Expense management, Cash and petty cash handling, Bank reconciliation basics, Financial documentation and reporting, Payroll coordination with finance, Tax basics for administrators, Audit preparation support.
Module 4: Office Operations & Technology – Office equipment management, MS Office (Word, Excel, PowerPoint) applications, Email and calendar management, Data entry and database handling, Digital record keeping, Cloud-based tools for administration, Virtual meeting platforms (Zoom, Teams), IT coordination in office, Cybersecurity awareness, Workflow automation tools.
Module 5: Business Communication & Customer Service – Written and verbal communication skills, Report writing and drafting, Professional email etiquette, Public relations basics, Interpersonal communication, Telephone handling skills, Customer query resolution, Building client relationships, Negotiation and persuasion skills, Conflict resolution strategies.
Module 6: Executive Skills & Career Development – Project coordination and management, Event planning and support, Vendor and supplier management, Travel and logistics coordination, Leadership and decision-making skills, Stress and time management, Team collaboration and support, Problem-solving techniques, Professional growth opportunities, Career pathways for administrative executives.
Job Opportunities after Diploma in Multi-functional Administrative Executive
Graduates of this program gain versatile administrative skills, office management expertise, and the ability to handle multiple functions across organizations, making them valuable in diverse industries.
Key Career Options: Administrative Executive, Office Manager, Executive Assistant, Personal Assistant (PA), HR Assistant, Customer Service Executive, Operations Executive, Project Coordinator, Data Entry Operator, Sales Support Executive, Inventory Manager, Banking Associate/Clerk, Marketing Assistant, Procurement Executive, Legal Administrative Assistant, IT Administrative Executive, Event Coordinator, Travel Coordinator
Salary Range (India):
- Entry-level: ₹2.5–5 LPA
- Mid-level: ₹5–8 LPA
- Senior-level: ₹8–12 LPA
- Specialized/Executive roles (10+ years): ₹12–18+ LPA
Industries Hiring Graduates: Corporate Offices, Government Agencies, Healthcare Institutions, Educational Institutions, Retail & E-commerce, Banking & Financial Institutions, Hospitality & Tourism, Manufacturing & Production, Event Management, NGOs, IT & Technology Companies
Skills Developed: Office administration, communication & coordination, human resource support, project management, data entry & documentation, customer service, procurement, inventory management, finance basics, IT administration, event planning, travel coordination, problem-solving & multitasking
Graduates can progress to senior administrative roles such as Operations Manager, Project Coordinator, Executive Manager, or specialize in HR, finance, or office management. Experience, industry, and leadership skills influence growth and salary potential.
