Description
Course Name: Diploma in Management & Administration
Course Id: DMA/Q1001.
Eligibility: 10+2 (Higher Secondary) or equivalent.
Objective: The Diploma in Management & Administration provides practical knowledge of managerial coordination, office administration, business documentation, workforce support, resource management, procurement, facilities administration, compliance, and digital office systems. The course develops planning, communication, supervision, recordkeeping, problem-solving, and administrative decision-making skills. It prepares learners to coordinate daily office activities, support different departments, manage administrative resources, maintain workplace systems, and contribute to organizational efficiency.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and examination fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of the examination.
• A hard copy (original with official seal and signature) sent to your address within 45 days of the declaration of the result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Principles of Management and Administration: Meaning and Scope of Management and Administration, Evolution of Management Principles, Functions of Planning and Organizing, Staffing and Workforce Coordination, Directing and Supervising Operations, Management Control and Performance Monitoring, Administrative Roles and Responsibilities, Levels of Management and Authority, Managerial Skills and Professional Competencies, Contemporary Management and Administrative Practices.
Module 2: Office and Administrative Management: Principles of Office Management, Office Organization and Workflow Planning, Administrative Policies and Procedures, Business Documentation and Correspondence, Records and Information Management, Scheduling and Appointment Management, Meeting and Event Administration, Office Technology and Digital Systems, Workplace Facilities and Resource Coordination, Administrative Efficiency and Process Improvement.
Module 3: Human Resource and Workplace Administration: Human Resource Planning and Job Analysis, Recruitment and Employee Selection, Employee Induction and Orientation, Training and Workforce Development, Performance Appraisal and Employee Feedback, Compensation and Employee Benefits Administration, Employee Motivation and Engagement, Workplace Discipline and Grievance Handling, Employee Relations and Workplace Communication, Professional Conduct and Workplace Policies.
Module 4: Financial and Operational Administration: Fundamentals of Business Finance, Budget Preparation and Financial Control, Cost and Expense Administration, Revenue and Cash Flow Management, Basic Financial Statements and Business Records, Procurement and Vendor Administration, Inventory and Materials Management, Operations Planning and Coordination, Quality Control and Productivity Improvement, Resource Utilization and Operational Efficiency.
Module 5: Leadership and Organizational Management: Principles of Managerial Leadership, Leadership Styles and Their Applications, Organizational Structure and Departmental Coordination, Organizational Behaviour and Workplace Culture, Team Building and Team Performance, Delegation and Employee Empowerment, Managerial Communication and Presentation Skills, Negotiation and Conflict Resolution, Problem-Solving and Managerial Decision-Making, Organizational Change and Development.
Module 6: Business Planning and Administrative Development: Business Planning and Goal Setting, Strategic Thinking and Administrative Planning, Business Environment and Competitive Awareness, Customer and Stakeholder Relationship Management, Business Risk and Continuity Planning, Legal and Regulatory Awareness in Administration, Digital Transformation in Business Administration, Business Ethics and Corporate Responsibility, Sustainable Administrative Practices, Career Development and Emerging Trends in Management and Administration.
Job Opportunities after Diploma in Management & Administration
A Diploma in Management & Administration prepares learners for administrative, office management, coordination, documentation, and departmental support roles.
Top Roles: Administrative Executive, Office Administrator, Management Assistant, Department Coordinator, Front Office Executive, Operations Assistant, HR Administration Assistant, Documentation Executive, Facility Coordinator, Procurement Assistant, Office Manager, Entrepreneur.
Key Skills: Office administration, departmental coordination, business documentation, records management, workforce support, scheduling, vendor coordination, facilities administration, expense monitoring, digital office management, and problem-solving.
Salary Range (India):
- Entry-level: ₹2.5–6 LPA
- Mid-level: ₹6–12 LPA
- Senior-level: ₹12–25+ LPA
- Entrepreneur/Consultancy: Income varies according to business type, scale, location, clients, and performance
Scope: Opportunities are available in corporate offices, educational institutions, hospitals, consulting firms, retail businesses, manufacturing units, logistics companies, financial institutions, hospitality organizations, nonprofit organizations, and administrative service providers. Career advancement depends on administrative experience, organizational ability, communication skills, digital proficiency, workplace performance, further education, and industry specialization.
