Diploma in Hospitality Management

Description

Course Name: Diploma in Hospitality Management

Course Id: DHM/Q1001.
Education Qualification: 12th Pass.
Course and Exam Fee: 3000.

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will receive Study Material and Online Examination link on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination within 7 days you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign) within 30 days.

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

Duration- 60 minutes.

No. of Questions- 30. (Multiple Choice Questions).

Maximum Marks- 600, Passing Marks- 40%.

There is No Negative marking in this module.

Benefits of Certification:

• Government Authorized Assessment Agency Certification.
• Certificate Valid for Lifetime.
• Lifetime Verification of Certificate.
• Free Job Assistance as per your Interest Area.

Or You Can Fill below Enquiry form For Regular Course Training from our Training Centers located in India.

Student Course Enquiry Form

Syllabus

Diploma in Hospitality Management

Advance Hospitality Management

Accommodation Operation, Introduction to Hotel – Hospitality Industry, Principles and Practices of Management, Communication Skills in English, Computer Applications in Hotels, Skill Development, Project and Seminar, Accommodation Operation, Advance Accommodation Operation, Introduction to Travel – Tourism Industry, Hospitality Sales and Marketing, Business Communication, Research Methodology, Values and Ethics, Skill Development, Project and Seminar, Industrial Exposure Training, Food Production Management.

Room Division Management

The hotel Industry, Room division management, The reservations process, Guest services and rate structures, The hotel revenue cycle, Module Learning Environment, Module Teaching and Learning Strategy, Module Assessment Strategy, Introduction to tourism & Hospitality, Front office Management, Housekeeping, Food & Beverage service, Housekeeping, Applied Cookery, Rooms division management, Human Resource management, Introduction to hospitality industry. Define hospitality industry, Description of latest trends in hospitality industry, various performance of hospitality industry, Description of different articles of hospitality industry.

Food & Beverage Management

Different types of cutlery, crockery, silverware, flatware, halloware and glassware used in a standard catering establishment, Different types of equipment – Baine Marie, plate warmer, hot plates, microwave oven, ice cream machine, coffee machine, ice cube machine, side boards, dish washing machine, glass washing machine, Special equipment – Nut cracker, grape scissors, Oyster service, caviar, lobsters, snails, cheese. Cigar cutters, wine bottle openers, gueridon equipment, Preparation of the restaurant – Mis-en-place & mis-en-scene, rules for lying of table and waiting. Useful tips for Food/Beverage service, Restaurant vocabulary – English and French.

Front Office Operations

Fundamentals of Front Office Operations, Handling Reception, Check-in & Check-out Process, Front Office Supervisory Skills, Front Office Yield Management, Managing Front Office, Understand the various types of hotels and their features, Explain the structure of Front Office Department, Develop clear concept about Accommodation facilities, Handle Reservation activities, Deal effectively with Guests &Colleagues, Maintain Personal Care & Safety, Functional Organisation of Front office, Front Desk Layout and Equipment, Accommodation Concept, Reservation Activities, Communicate with customer and colleagues.

Tourism Management

Travel & Tourism Industry, Principles of Marketing-I, Computer Fundamentals, Business Communication, Introduction to Accounting-I, Computer Lab, Art Heritage of India, Organizational Behavior, Quality Mgmt. in Tourism, Eco Tourism, Tourism Management-II, Strategic Mgmt. in Tourism, Human Resource Management, Principles & Concepts in Hospitality Management, Event Management, Business Economics, Stress Management, Environment & Ecology, ACCOUNTS OF FAMOUS TRAVELLERS, growth & development of modern tourism.

Communication & Soft Skills

Types of Verbs, Tense (present and past) and Aspect, listening Skills, Reading Skills, The Sounds of English, Word Accent, Intonation, Conversation Skills, Interview Skills, Presentation Skills, Role Play, Group Discussion, Information Transfer, Soft Skills- Positive Attitude, Body Language, SWOT/SWOC Analysis, Paragraph Writing, – Paragraph Structure, Principles of making paragraph, Summarizing- What Makes a Good Summary,  Stages of Summarizing, Letter Writing- Letter Writing (Formal and Informal).

Seminar & Presentation

What makes a good presentation? Organizing a presentation, choosing a method of communication, Presenting yourself, Practice presentation, Making it interactive and engaging, Non-verbal communication, Communication Skills, Reading comprehension, composition, paragraph writing, grammar, pronunciation and usage aimed at improving the language skills of students of technology, Technical/ Project Report writing, Meaning and importance, Oral Presentation Skills, Relevance of social sciences and sociology to engineering studies. Social institutions: Family, marriage, and property, The community: Rural and urban community, castes and Classes.