Description
Course Name: Diploma in General Management
Course Id: DGM/Q1001.
Eligibility: 10+2 (Higher Secondary) or equivalent.
Objective: The Diploma in General Management provides practical knowledge of organizational planning, managerial decision-making, workforce coordination, business performance, operational control, commercial management, risk management, innovation, and sustainable growth. The course develops the ability to coordinate different departments, allocate resources, lead teams, monitor performance, solve workplace problems, and support organizational objectives. It prepares learners for general management, administration, operations, supervision, business coordination, and entrepreneurial roles across various industries.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and examination fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of the examination.
• A hard copy (original with official seal and signature) sent to your address within 45 days of the declaration of the result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Foundations of General Management: Introduction to General Management, Nature and Scope of Management, Evolution of Management Concepts, Principles of Effective Management, Planning and Goal Setting, Organizing Business Activities, Directing and Supervising Employees, Coordination and Management Control, Managerial Roles and Responsibilities, Contemporary Trends in General Management.
Module 2: People and Organizational Management: Understanding Organizational Behaviour, Individual Behaviour and Workplace Attitudes, Organizational Culture and Work Environment, Workforce Planning and Deployment, Employee Motivation and Engagement, Leadership and Supervisory Practices, Team Formation and Development, Delegation and Employee Empowerment, Workplace Conflict and Grievance Management, Managing Employee Performance and Productivity.
Module 3: Marketing and Business Development Management: Understanding Markets and Marketing Functions, Customer Needs and Market Opportunities, Marketing Research and Market Analysis, Customer Segmentation and Positioning, Product and Service Strategy, Brand Development and Management, Pricing and Revenue Decisions, Promotion and Business Communication, Sales and Business Development, Customer Retention and Relationship Building.
Module 4: Finance and Resource Management: Financial Management for Managers, Business Accounting and Financial Records, Reading and Understanding Financial Statements, Business Budgeting and Expense Management, Cost Planning and Cost Reduction, Cash and Liquidity Management, Business Funding and Financing Options, Allocation and Utilization of Resources, Financial Monitoring and Internal Controls, Business Financial Risk Management.
Module 5: Operations and Performance Management: Business Operations Planning, Workflow and Process Management, Production and Service Coordination, Capacity and Resource Utilization, Purchasing and Supplier Coordination, Materials and Stock Control, Logistics and Distribution Operations, Quality Assurance and Improvement, Productivity and Performance Measurement, Operational Risk and Business Continuity.
Module 6: Strategic Leadership and Managerial Development: Strategic Thinking and Business Direction, Business Decision-Making Techniques, Managerial Communication Skills, Leadership Development and Influence, Negotiation and Workplace Coordination, Managing Organizational Change, Innovation and Business Improvement, Corporate Governance and Managerial Accountability, Business Law and Regulatory Awareness, Professional Growth and Management Career Development.
Job Opportunities after Diploma in General Management
A Diploma in General Management equips learners with the planning, leadership, coordination, commercial awareness, operational control, and decision-making skills required to manage different organizational functions. Graduates can explore opportunities in corporate offices, service organizations, manufacturing companies, retail businesses, startups, logistics companies, healthcare institutions, hospitality businesses, consulting firms, and nonprofit organizations.
Top Roles: General Management Executive, Administrative Supervisor, Operations Coordinator, Department Coordinator, Business Support Executive, Team Leader, Office Manager, Branch Coordinator, Project Coordinator, Vendor Management Executive, Customer Operations Executive, Management Trainee, Small Business Manager, Assistant Manager, Entrepreneur.
Key Skills: Managerial planning, resource allocation, team supervision, performance monitoring, departmental coordination, workplace communication, commercial awareness, operational control, vendor coordination, problem-solving, negotiation, risk assessment, change management, leadership, and managerial decision-making.
Salary Range (India):
- Entry-level: ₹2.5–6 LPA
- Mid-level: ₹6–12 LPA
- Senior-level: ₹12–25+ LPA
- Entrepreneur/Consultancy: Income varies according to business type, scale, location, clients, and performance
Scope: Opportunities are available in corporate enterprises, startups, manufacturing companies, retail chains, logistics organizations, consulting firms, educational institutions, healthcare organizations, financial service companies, hospitality businesses, and administrative departments. Certified learners can work across multiple departments or establish and manage their own business ventures. Career advancement depends on professional experience, leadership ability, operational knowledge, communication skills, business performance, digital proficiency, further education, and industry specialization.
