50% Off

Diploma in Front Office Operation Management

Rs.6,000 Rs.3,000

IISDT Offers 50% discount on all courses. Enroll your course today to avail discount offer. Government Job Valid Diploma/Certificate.

Front Office Operations in Hotel and Hospitality Management.

The Front Office Manager is responsible for coordinating activities, supervising the subordinates, hiring and training.

preparing the budget for front office department, performance evaluation of employees and makes sure that all the complaints are addressed.


Course Name: Diploma in Front Office Operation Management
Course Id: DFOOM/Q1001.
Education Qualification: 10th Pass.

Duration: 370 Hrs (Equivalent to One Year).

Total Credits: 18.

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will get Study Material Login id and Password on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

  • Duration- 120 minutes.
  • No. of Questions- 60. (Multiple Choice Questions).
  • 10 Questions from each module, each carry 10 marks.
  • Maximum Marks- 600, Passing Marks- 40%.
  • There is no negative marking in this module.
How Students will be Graded:
191-100O (Outstanding)
281-90A+ (Excellent)
371-80A (Very Good)
461-70B (Good)
551-60C (Average)
641-50P (Pass)
70-40F (Fail)

Benefits of Certification:

  • Government Authorized Assessment Agency Certification.
  • Certificate Valid for Lifetime.
  • Lifetime Verification of Certificate.
  • Free Job Assistance as per your Interest Area.

Diploma in Front Office Operation Management

 Introduction to Front Office- Introduction, Process of Office Management, Maintenance of Office Records- Importance of Office Record, Filing, Classification of Files, Indexing, Skills Required in Office Management, Principles of Office Layout, Staff Employed in an Office, Functions of an Office, Tool Box, Skills of the Manager.

Principles of Accounts- Objectives, Introduction, Some Basic Terms, Accounting Principles, Concepts to be Observed at the Recording Stage, Concepts to be Observed at the Reporting Stage, Systems of Book-Keeping, Double Entry System, Single Entry System, Key Words, Answers to Check Your Progress.

Business Communication- English Grammar and its Usage, Enriching Vocabulary, Comprehension of Passage and Art of Summarising, Concept of Business Communication, Listening Skills, Business Correspondence, Concept of E-Correspondence, Common Business Terminologies- Nouns, Kinds of Nouns, Pronouns, Adjectives, Verbs.

Office Organization- Modern office, Meaning, Importance, Function, Location of Office, Office layout, Office organization, Importance, Types, Organisation chart, Office manuals, Delegation of authority and responsibility, centralization Vs decentralization, Office system, Flow of work, Role of Office manager, Office forms, forms of control, forms of designing, control of correspondence, Handing inward and outward mails.

Basic Telephone handling- Objectives, Introduction, Modern Telecommunication, Historical Perspective, Signal and Noise, Frequency Spectrum, Communication Modes, Digital Communication, Telecommunication Networks, Answers to Self-Check Exercises, what is meant by telecommunication, historical developments in telecommunications, signal and noise, different modes of communication.

Welcoming of guest- Receiving and Seating Guests- Key Vocabulary, For Special Attention, More Expressions, Exercises.