Description
Course Name: Diploma in Executive Secretarial Management
Course Id: DSPM/Q1001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: A Diploma in Executive Secretarial Management provides essential training for those interested in a career in office administration or secretarial work. By focusing on office management, communication, technology, and professionalism, this program prepares individuals to excel in dynamic administrative roles across various industries.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Secretarial Practice: Role and Responsibilities of a Secretary, Types of Secretaries (Personal, Company, Legal, etc.), Qualities and Skills Required for Secretarial Work, Organizational Structure and Office Hierarchy, Ethics and Professionalism in Secretarial Practice, Business Communication and Correspondence: Principles of Effective Communication, Business Letter Writing (Emails, Memos, Reports), Drafting Official Correspondence and Notices, Verbal and Non-Verbal Communication Skills, Handling Office Telephone Calls and Meetings.
Office Administration and Computer Applications for Secretarial Work: Office Procedures and Record Keeping, Time and Workload Management, Scheduling Appointments and Calendar Management, Filing Systems and Document Management, Handling Confidential Information, Computer Applications for Secretarial Work: MS Office Suite (Word, Excel, PowerPoint, Outlook), Data Entry and Database Management, Email and Internet Usage in Office Work, Cybersecurity and Data Protection.
Business Laws and Event & Meeting Management: Basics of Business and Corporate Laws, Contract Law and Legal Documentation, Company Law and Role of Company Secretary, Labor Laws and Employee Rights, Intellectual Property Rights (IPR) and Compliance. Event and Meeting Management: Planning and Organizing Meetings, Preparing Agendas and Taking Minutes, Conference and Seminar Management.
Accounting and Financial Management: Basics of Accounting and Bookkeeping, Payroll Processing and Salary Administration, Budgeting and Office Expense Management, Financial Record Keeping and Auditing Procedures, Handling Petty Cash and Bank Transactions.
Office Etiquette and Professional Development: Personal Grooming and Business Etiquette, Professional Writing and Presentation Skills, Public Relations and Client Handling, Stress and Time Management, Career Advancement Strategies, Stenography and Typing Skills: Introduction to Shorthand Writing, Speed Development in Stenography, Dictation and Audio Typing.
Secretarial Duties in Different Sectors: Secretarial Work in Government Offices, Secretarial Duties in Corporate Offices, Legal and Medical Secretarial Practices, Public Relations and Client Handling, International Secretarial Practices, Customer Service and Office Relations: Handling Customer Complaints and Queries, Professional Email and Telephone Etiquette,Cross-Cultural Communication.
Job Opportunities after Diploma in Executive Secretarial Management
Graduates can build careers in executive support, office administration, and corporate coordination across industries.
Top Roles: Personal Secretary, Executive Assistant, Office Manager, Administrative Assistant, Legal Secretary, HR Assistant, Travel Coordinator, Event Coordinator, Customer Support Executive, Banking & Finance Assistant, Data Entry Clerk, Office Assistant
Key Skills: Office management, communication, scheduling, documentation, MS Office, coordination, multitasking, organizational skills, confidentiality
Salary Range (India):
Entry-level: ₹2.5–4.5 LPA
Mid-level: ₹4.5–7 LPA
Senior-level: ₹7–12 LPA+
Top roles: ₹12–18 LPA+
Scope: Stable career with consistent demand across corporate, government, healthcare, and legal sectors; strong growth into executive and managerial roles with experience.
