Description
Course Name: Diploma in Executive Secretarial Management
Course Id: DSPM/Q1001.
Eligibility: Completion of 10+2 (higher Secondary) or equivalent.
Objective: A Diploma in Executive Secretarial Management provides essential training for those interested in a career in office administration or secretarial work. By focusing on office management, communication, technology, and professionalism, this program prepares individuals to excel in dynamic administrative roles across various industries.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
How Students will be Graded: | ||
S.No. | Marks | Grade |
1 | 91-100 | O (Outstanding) |
2 | 81-90 | A+ (Excellent) |
3 | 71-80 | A (Very Good) |
4 | 61-70 | B (Good) |
5 | 51-60 | C (Average) |
6 | 41-50 | P (Pass) |
7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Secretarial Practice: Role and Responsibilities of a Secretary, Types of Secretaries (Personal, Company, Legal, etc.), Qualities and Skills Required for Secretarial Work, Organizational Structure and Office Hierarchy, Ethics and Professionalism in Secretarial Practice, Business Communication and Correspondence: Principles of Effective Communication, Business Letter Writing (Emails, Memos, Reports), Drafting Official Correspondence and Notices, Verbal and Non-Verbal Communication Skills, Handling Office Telephone Calls and Meetings.
Office Administration and Computer Applications for Secretarial Work: Office Procedures and Record Keeping, Time and Workload Management, Scheduling Appointments and Calendar Management, Filing Systems and Document Management, Handling Confidential Information, Computer Applications for Secretarial Work: MS Office Suite (Word, Excel, PowerPoint, Outlook), Data Entry and Database Management, Email and Internet Usage in Office Work, Cybersecurity and Data Protection.
Business Laws and Event & Meeting Management: Basics of Business and Corporate Laws, Contract Law and Legal Documentation, Company Law and Role of Company Secretary, Labor Laws and Employee Rights, Intellectual Property Rights (IPR) and Compliance. Event and Meeting Management: Planning and Organizing Meetings, Preparing Agendas and Taking Minutes, Conference and Seminar Management.
Accounting and Financial Management: Basics of Accounting and Bookkeeping, Payroll Processing and Salary Administration, Budgeting and Office Expense Management, Financial Record Keeping and Auditing Procedures, Handling Petty Cash and Bank Transactions.
Office Etiquette and Professional Development: Personal Grooming and Business Etiquette, Professional Writing and Presentation Skills, Public Relations and Client Handling, Stress and Time Management, Career Advancement Strategies, Stenography and Typing Skills: Introduction to Shorthand Writing, Speed Development in Stenography, Dictation and Audio Typing.
Secretarial Duties in Different Sectors: Secretarial Work in Government Offices, Secretarial Duties in Corporate Offices, Legal and Medical Secretarial Practices, Public Relations and Client Handling, International Secretarial Practices, Customer Service and Office Relations: Handling Customer Complaints and Queries, Professional Email and Telephone Etiquette,Cross-Cultural Communication.
Job Opportunities after completion of Diploma in Executive Secretarial Management course:
Upon successful completion of the Diploma in Executive Secretarial Management, graduates are equipped with essential administrative and office management skills required to provide effective support to executives, managers, and organizations. This program emphasizes secretarial tasks, office management, communication, and organizational skills, preparing graduates for a wide range of roles in corporate, government, legal, and other sectors.
Career Options After Completing the Diploma in Executive Secretarial Management Program:
1. Personal Secretary
- Responsibilities: A personal secretary handles administrative duties for senior executives, including managing their calendars, scheduling meetings, preparing reports, handling correspondence, and ensuring smooth office operations.
- Key Skills: Organization, time management, communication, proficiency with office software, multitasking.
- Industries: Corporate offices, government agencies, healthcare, legal firms, educational institutions.
2. Executive Assistant
- Responsibilities: An executive assistant supports high-level executives by managing their schedules, coordinating communication, preparing presentations, and assisting with decision-making processes.
- Key Skills: Administrative expertise, organizational skills, problem-solving, strong written and verbal communication.
- Industries: Large corporations, non-profits, healthcare, government departments.
3. Office Manager
- Responsibilities: Office managers are responsible for overseeing the daily administrative tasks of an office, including scheduling, document management, office maintenance, and coordination of office staff.
- Key Skills: Leadership, office management, organizational skills, time management, communication.
- Industries: Corporate firms, educational institutions, government offices, non-profits.
4. Administrative Assistant
- Responsibilities: Administrative assistants support office operations by performing tasks like managing correspondence, scheduling meetings, filing documents, and providing clerical support.
- Key Skills: Organizational abilities, multitasking, communication, computer literacy.
- Industries: Healthcare, law firms, educational institutions, corporate offices.
5. Receptionist
- Responsibilities: Receptionists manage front desk operations, answer phone calls, greet clients and visitors, schedule appointments, and perform administrative duties like data entry and filing.
- Key Skills: Strong communication, customer service, organizational skills.
- Industries: Corporate offices, hospitals, hotels, educational institutions.
6. Legal Secretary
- Responsibilities: Legal secretaries assist law firms by preparing legal documents, handling client correspondence, maintaining legal files, and supporting lawyers in day-to-day administrative tasks.
- Key Skills: Knowledge of legal terminology, typing, document preparation, organization.
- Industries: Law firms, corporate legal departments, government legal agencies.
7. Office Assistant
- Responsibilities: Office assistants perform various administrative duties such as maintaining office supplies, scheduling meetings, preparing documents, and ensuring the smooth operation of the office.
- Key Skills: Organizational skills, multitasking, proficiency in office tools.
- Industries: Corporations, government, non-profits, educational institutions.
8. Human Resources Assistant
- Responsibilities: HR assistants help in recruiting, onboarding, employee record management, and organizing training programs. They assist with various HR functions in the organization.
- Key Skills: Communication, human resource management, confidentiality, organization.
- Industries: Corporations, healthcare, non-profits, educational institutions.
9. Data Entry Clerk
- Responsibilities: Data entry clerks input, update, and maintain data in computer systems or databases. They ensure data accuracy and are responsible for handling large volumes of information.
- Key Skills: Typing speed, attention to detail, knowledge of data management tools.
- Industries: IT firms, e-commerce, government, finance.
10. Travel Coordinator
- Responsibilities: Travel coordinators arrange travel logistics for executives or staff members, including booking flights, accommodations, and ground transportation. They ensure that travel arrangements align with the needs of the organization.
- Key Skills: Organizational skills, travel management, attention to detail, communication.
- Industries: Corporations, event management companies, travel agencies.
11. Customer Support Executive
- Responsibilities: Customer support executives manage customer inquiries, provide assistance, and resolve complaints. They often maintain client records, handle correspondence, and ensure customer satisfaction.
- Key Skills: Customer service, communication, problem-solving, multitasking.
- Industries: IT companies, retail, telecommunications, hospitality.
12. Event Coordinator
- Responsibilities: Event coordinators handle the organization of events, from managing guest lists to booking venues and ensuring the logistics are in place. They organize both corporate and social events.
- Key Skills: Event planning, coordination, vendor management, organization.
- Industries: Corporate firms, event management companies, hospitality.
13. Banking and Finance Assistant
- Responsibilities: Banking and finance assistants support financial services by preparing documents, assisting with accounts, handling client inquiries, and managing paperwork.
- Key Skills: Knowledge of finance, communication, data management, organization.
- Industries: Banks, financial institutions, insurance companies, and accounting firms.
Industries Hiring Diploma in Executive Secretarial Management Graduates:
Graduates can pursue careers in diverse sectors, including:
- Corporate Sector: Large companies and multinational corporations often hire secretarial and administrative staff to support their management teams and executives.
- Healthcare: Hospitals and medical offices require administrative support, such as reception, medical record-keeping, and coordination.
- Legal Sector: Law firms and legal departments need secretaries to manage legal documents, client interactions, and schedules.
- Education: Schools, colleges, and universities require secretarial assistance for administrative tasks, office management, and coordination of events and communications.
- Government: Government departments at various levels need personal secretaries, office assistants, and administrative personnel.
- Hospitality and Tourism: Hotels, resorts, and travel agencies employ secretaries to manage bookings, coordinate events, and maintain communication with clients.
- Media and Entertainment: Production houses, television networks, and film companies require administrative assistants to help with scheduling, correspondence, and event coordination.
Salary Range:
The salary for graduates holding a Diploma in Secretarial Practice can vary based on experience, role, and location. Below are general salary estimates in India:
- Entry-Level Positions (0-2 years): ₹2.5 LPA – ₹4.5 LPA (e.g., Receptionist, Office Assistant, or Data Entry Clerk).
- Mid-Level Positions (2-5 years): ₹4.5 LPA – ₹7 LPA (e.g., Executive Assistant, Administrative Assistant, or Legal Secretary).
- Senior-Level Positions (5+ years): ₹7 LPA – ₹12 LPA or more (e.g., Office Manager, Senior Executive Assistant, or Personal Secretary).
Conclusion:
Graduates of the Diploma in Secretarial Practice program are well-equipped to step into a wide variety of administrative, managerial, and support roles. Whether working in corporate offices, legal firms, healthcare, or government, these graduates play an essential role in ensuring smooth office operations. The demand for organized and efficient administrative professionals continues to grow across multiple industries, offering a wide range of career opportunities with significant potential for career advancement.