Description
Course Name: Diploma in Decision Making
Course Id: DDM/Q1001.
Eligibility: 10+2 (Higher Secondary) or equivalent.
Objective: The Diploma in Decision Making develops practical skills required to understand decision situations, examine evidence, generate alternatives and choose appropriate actions. The course covers critical thinking, problem identification, information evaluation, judgement, uncertainty, ethical choices and decision review. It prepares learners to make reasoned personal and professional decisions, recognize common thinking errors, consider consequences and learn from outcomes.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and examination fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
- A soft copy (scanned) of your certificate via email within 7 days of the examination.
- A hard copy (original with official seal and signature) sent to your address within 45 days of the declaration of the result.
Step 9: After certification, you will be offered job assistance aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Decision Making Fundamentals: Meaning and Importance of Decision Making, Everyday and Professional Decisions, Simple and Complex Choices, Stages of a Structured Decision Process, Defining the Choice to Be Made, Clarifying Goals and Priorities, Identifying Practical Constraints, Recognizing Decision Deadlines, Personal Responsibility for Choices, Establishing Criteria for Success.
Module 2: Critical Thinking and Sound Judgement: Observation and Interpretation, Distinguishing Facts from Opinions, Examining Assumptions, Evaluating Claims and Arguments, Recognizing Confirmation Bias, Understanding Anchoring Effects, Avoiding Sunk-Cost Thinking, Recognizing Framing Effects, Managing Emotional Influences, Reflective Thinking Before Action.
Module 3: Information Gathering and Problem Understanding: Identifying Relevant Questions, Determining Information Needs, Selecting Credible Sources, Checking Accuracy and Completeness, Comparing Conflicting Information, Seeking Appropriate Advice, Understanding the Context of a Problem, Exploring Underlying Causes, Identifying Knowledge Gaps, Deciding When Enough Information Is Available.
Module 4: Option Generation and Consequence Evaluation: Developing Alternative Choices, Broadening the Range of Options, Considering Delay or No Action, Screening Unsuitable Options, Comparing Advantages and Disadvantages, Assessing Time and Effort Requirements, Evaluating Immediate Consequences, Considering Longer-Term Effects, Examining Opportunity Costs, Selecting a Reasoned Course of Action.
Module 5: Decisions Under Uncertainty and Social Influence: Recognizing Uncertain Outcomes, Exploring Possible Scenarios, Assessing Risks Qualitatively, Considering Reversibility, Preparing Backup Options, Managing Pressure and Urgency, Responding to Peer Influence, Seeking Diverse Perspectives, Applying Ethical Judgement, Knowing When to Refer a Decision.
Module 6: Taking Action and Learning from Decisions: Turning Choices into Practical Steps, Setting Action Priorities, Communicating Decisions Clearly, Following Through on Commitments, Tracking Progress and Results, Recognizing Unexpected Consequences, Distinguishing Decision Quality from Outcome Luck, Updating Choices with New Evidence, Reviewing Personal Decision Patterns, Applying Lessons to Future Situations.
Job Opportunities after Diploma in Decision Making
Decision-making skills support a wide range of workplace responsibilities. Employment opportunities depend on learners’ educational background, experience and any additional skills required for the position.
Top Roles: Administrative Assistant, Operations Support Executive, Customer Service Executive, Project Assistant, Planning Assistant, Office Coordinator, Sales Support Executive, Service Coordinator, Business Support Executive and Management Trainee.
Key Skills: Critical thinking, information assessment, problem understanding, option generation, consequence evaluation, risk awareness, ethical judgement, prioritization, clear communication, action planning, adaptability and reflective learning.
Salary Range (India):
Indicative career ranges vary by role, industry, location, employer and experience. Senior-level ranges relate to progression into experienced specialist or management positions.
- Entry-level: ₹2.5–6 LPA.
- Mid-level: ₹6–12 LPA.
- Senior-level: ₹12–25+ LPA.
Scope: Learners can apply decision-making skills in office administration, customer service, retail, operations, project support, logistics, education and small-business activities.
With relevant experience and additional professional skills, learners can progress toward coordination, supervision, planning and management responsibilities.
