Description
Course Name: Diploma in Cashier
Course Id: DIC/Q1001.
Eligibility: Completion of 10th Grade (high School) or equivalent.
Objective: A Diploma in Cashier is an ideal program for those looking to pursue a career in cash handling and customer service roles. This diploma prepares individuals with the essential skills in accounting, cash management, customer service, and financial transactions, making them well-suited for positions in retail, banking, and various service industries.
Duration: 370 Hrs (Equivalent to One Year).
Total Credits: 18.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
- Duration- 120 minutes.
- No. of Questions- 60. (Multiple Choice Questions).
- 10 Questions from each module, each carry 10 marks.
- Maximum Marks- 600, Passing Marks- 40%.
- There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Cashier and Cash Management- Introduction, Importance of a Good Cashiering, Qualities of a Good Cashier, Basis Role of a Cashier at the Cash Till, The Cash Till or Pos Machine, Cashiering Sops, Preventing Thefts and Frauds, Anti-theft Security Systems, Let us sum up, Keywords, Answers to Check Your Progress, Terminal Questions, Further Readings.
Basic Accounting Principles-Assets, Equity, Capital, Liability, Revenue, Expense/Cost, Drawings, Sundry Debtors, Sundry Creditors, Accounting Cycle, Accounting Assumptions, Going Concern, Consistency, Accrual, Assets Accounts, Liabilities Accounts, Capital Accounts, Revenue Accounts, Systems of Recording, Basis of Accounting System.
Cash Handling Techniques- Retail Operations- Origination of Stores, All about Store Operations, Major Responsibilities of a Store Manager, Logical Activity Flow of Store Operations, Store Operation Management System, Retail Store in India, Strategy Behind The Store, Store Operations Solutions, Let us Sum Up, Terminal Questions.
Computer Skills and POS System- POS System, Point of Sales Ststem, Snapshots of POD, Daily Sale Entry, Daily Purchase Entry, Stock Entry Module, Charsada Mega Mart, POS System, Parties Entry Form, Easy to learn, Easy to use, Flexible, Rewarding, Accommodating, Secure.
Customer Service- It is a leading indicator of consumer repurchase intentions and loyalty, It is a point of differentiation, It reduces customer churn, It increases customer lifetime value, It reduces negative word of mouth, it’s cheaper to retain customers than acquire new ones.
Job Opportunities after completion of Diploma in Cashier course:
Upon successful completion of the Diploma in Cashier program, graduates are well-equipped with the skills and knowledge required to handle cash transactions, customer service, and financial operations in a variety of sectors. This program focuses on developing competencies in handling cash registers, maintaining accurate records of transactions, managing payments, and providing excellent customer service.
Career Options for Graduates of the Diploma in Cashier Program:
1. Cashier
- Role: Cashiers handle cash transactions in retail stores, supermarkets, banks, and other businesses. They process payments, issue receipts, and ensure that customers’ financial transactions are completed accurately.
- Skills Needed: Strong mathematical abilities, attention to detail, customer service skills, knowledge of POS (Point of Sale) systems.
- Industries: Retail, banking, supermarkets, entertainment (cinemas, amusement parks), and restaurants.
2. Bank Teller
- Role: Bank tellers assist customers with financial transactions, including deposits, withdrawals, account inquiries, and money transfers. They ensure the security and accuracy of all transactions.
- Skills Needed: Strong interpersonal skills, basic accounting, attention to detail, familiarity with banking software and procedures.
- Industries: Banks, credit unions, and financial institutions.
3. Retail Associate (Cashier-focused)
- Role: Retail associates in cashier roles are responsible for handling cash registers, scanning products, assisting customers at checkout, and ensuring that the transactions are accurate and secure.
- Skills Needed: Customer service, basic mathematics, product knowledge, and proficiency with POS systems.
- Industries: Retail stores, supermarkets, e-commerce, and department stores.
4. Point of Sale (POS) Operator
- Role: A POS operator ensures that the point of sale system is functioning properly and handles transactions between customers and the business. They also monitor stock levels and assist customers with payments.
- Skills Needed: Knowledge of POS software, customer service, basic math skills, and problem-solving.
- Industries: Retail, restaurants, hotels, and any business involving customer transactions.
5. Customer Service Representative (Cashier Role)
- Role: Customer service representatives with cashier duties assist customers in processing transactions, answering inquiries, and resolving issues related to payments or billing.
- Skills Needed: Communication skills, patience, conflict resolution, basic financial skills, and product knowledge.
- Industries: Banks, retail stores, service providers, and telecom companies.
6. Head Cashier
- Role: A head cashier supervises a team of cashiers, oversees the accuracy of cash handling, resolves any cash discrepancies, and ensures the smooth operation of the cashier section. They are responsible for training new cashiers and ensuring adherence to company policies.
- Skills Needed: Leadership, organizational skills, training, knowledge of cash management, and customer service.
- Industries: Large retail chains, supermarkets, hotels, and restaurants.
7. Cashier Supervisor
- Role: A cashier supervisor manages the cashier staff, monitors transactions, ensures the security of the cash register, and handles more complex customer service situations. They ensure that cash handling procedures are followed correctly.
- Skills Needed: Leadership skills, attention to detail, problem-solving, and the ability to handle financial records.
- Industries: Retail stores, supermarkets, malls, hotels, and hospitality services.
8. Currency Exchange Specialist
- Role: Currency exchange specialists manage foreign exchange transactions, buying and selling foreign currency, and assisting customers with exchanging their money for local currency. They often work in banks, airports, or currency exchange outlets.
- Skills Needed: Knowledge of foreign exchange markets, attention to detail, customer service, and basic arithmetic.
- Industries: Banks, airports, travel agencies, and financial institutions.
9. Cash Management Associate
- Role: Cash management associates work with banks or financial institutions to handle large volumes of money, manage cash deposits, and ensure the accuracy of cash transactions. They often deal with corporate clients and manage funds within the institution.
- Skills Needed: Knowledge of cash flow, banking operations, accounting, and regulatory compliance.
- Industries: Banks, financial institutions, and large corporations.
10. Account Reconciliation Clerk
- Role: Account reconciliation clerks are responsible for reviewing financial records, reconciling discrepancies, and ensuring that all cash transactions are properly documented and matched with the accounts.
- Skills Needed: Analytical skills, attention to detail, understanding of accounting principles, and knowledge of software tools.
- Industries: Corporate finance departments, banks, accounting firms.
Industries Employing Cashier Graduates:
Graduates of the Diploma in Cashier program can pursue job opportunities across various industries, such as:
- Retail: Supermarkets, department stores, convenience stores, e-commerce platforms.
- Banking & Financial Services: Banks, financial institutions, and credit unions.
- Hospitality: Hotels, restaurants, cafes, and entertainment venues.
- Entertainment: Cinemas, amusement parks, sports arenas.
- Transportation: Airlines, railway stations, airports, bus stations (ticket counters).
- Public Services: Utility companies, toll booths, government offices.
Salary Range:
The salary for graduates holding a Diploma in Cashier in India can vary based on location, industry, and experience level. Here is an approximate salary range:
- Entry-Level (0-2 years): ₹1.8 LPA – ₹3 LPA (for positions such as cashier, retail associate, or bank teller).
- Mid-Level (2-5 years): ₹3 LPA – ₹4.5 LPA (for positions like head cashier or cashier supervisor).
- Senior-Level (5+ years): ₹4.5 LPA – ₹6 LPA or more (for positions like cashier manager or financial supervisor).
Conclusion:
The Diploma in Cashier program opens the door to various career opportunities, primarily in retail, banking, hospitality, and customer service sectors. Graduates are trained to handle financial transactions, maintain accurate records, and provide exceptional service to customers. These roles are essential to businesses that rely on cash transactions and require employees who are trustworthy, precise, and knowledgeable about financial systems. With the increasing demand for retail services and banking activities, this program equips graduates with the necessary skills to secure steady employment in a range of industries.