Description
Course Name: Diploma in Business & Management Skills
Course Id: DBMS/Q1001.
Eligibility: 10+2 (Higher Secondary) or equivalent.
Objective: The Diploma in Business & Management Skills provides practical knowledge of business functions, managerial planning, organizational coordination, team supervision, professional communication, financial awareness, marketing, customer service, operations, and workplace problem-solving. The course develops the skills required to establish work priorities, manage business resources, coordinate employees, monitor performance, support customers, make informed decisions, and contribute to organizational growth. It prepares learners for management support, administration, operations, sales, customer service, team coordination, and entrepreneurial roles.
Duration: Six Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and examination fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: After completing the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
- A soft copy (scanned) of your certificate via email within 7 days of the examination.
- A hard copy (original with official seal and signature) sent to your address within 45 days of the declaration of the result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 120 minutes.
No. of Questions- 60. (Multiple Choice Questions).
10 Questions from each module, each carry 10 marks.
Maximum Marks- 600, Passing Marks- 40%.
There is no negative marking in this module.
| How Students will be Graded: | ||
| S.No. | Marks | Grade |
| 1 | 91-100 | O (Outstanding) |
| 2 | 81-90 | A+ (Excellent) |
| 3 | 71-80 | A (Very Good) |
| 4 | 61-70 | B (Good) |
| 5 | 51-60 | C (Average) |
| 6 | 41-50 | P (Pass) |
| 7 | 0-40 | F (Fail) |
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Fundamentals of Business and Management: Introduction to Business and Management, Nature and Scope of Business Activities, Principles and Functions of Management, Types of Business Organizations, Business Environment and Its Components, Managerial Roles and Responsibilities, Business Goals and Objective Setting, Management Levels and Organizational Structure, Business Ethics and Professional Conduct, Contemporary Business and Management Practices.
Module 2: Leadership and People Management Skills: Fundamentals of Leadership, Leadership Styles and Applications, Employee Motivation and Engagement, Team Building and Teamwork, Delegation and Employee Empowerment, Coaching and Mentoring Skills, Workplace Relationship Management, Conflict Resolution and Grievance Handling, Performance Management and Feedback, Developing Leadership and Supervisory Skills.
Module 3: Business Communication and Professional Skills: Principles of Business Communication, Professional Writing and Correspondence, Verbal and Non-Verbal Communication, Presentation and Public Speaking Skills, Active Listening and Feedback Skills, Professional Negotiation Techniques, Meeting and Discussion Management, Time and Priority Management, Workplace Interpersonal Skills, Business Networking and Relationship Building.
Module 4: Marketing Sales and Customer Management Skills: Fundamentals of Marketing, Understanding Customer Needs and Behaviour, Market Research and Opportunity Analysis, Product and Service Positioning, Branding and Promotional Skills, Sales Planning and Prospecting, Selling and Customer Acquisition Skills, Customer Relationship Management, Customer Service and Retention, Digital Marketing and Online Business Skills.
Module 5: Financial Operations and Decision-Making Skills: Fundamentals of Business Finance, Basic Accounting and Financial Records, Understanding Financial Statements, Business Budgeting and Cost Control, Cash Flow and Working Capital Basics, Business Operations Planning, Resource and Inventory Management, Problem-Solving and Critical Thinking, Managerial Decision-Making Skills, Business Performance Monitoring.
Module 6: Strategic Entrepreneurship and Career Skills: Fundamentals of Strategic Management, Strategic Thinking and Business Planning, Entrepreneurship and Opportunity Identification, Business Plan Development, Innovation and Creative Management, Managing Organizational Change, Business Risk and Compliance Awareness, Project Planning and Coordination, Professional Career Development, Emerging Trends in Business and Management.
Job Opportunities after Diploma in Business & Management Skills
A Diploma in Business & Management Skills prepares learners for management support, administration, team coordination, operations, sales, customer service, and business assistance roles.
Top Roles: Management Assistant, Business Support Executive, Administrative Executive, Operations Coordinator, Team Supervisor, Sales Coordinator, Customer Relationship Executive, Office Administrator, Department Coordinator, Business Development Associate, Project Support Executive, Management Trainee and Entrepreneur.
Key Skills: Business planning, managerial coordination, team supervision, professional communication, decision-making, customer service, marketing support, financial awareness, resource management, operations coordination, performance monitoring, problem-solving and digital business management.
Salary Range (India):
- Entry-level: ₹3–6 LPA
- Mid-level: ₹6–12 LPA
- Senior-level: ₹12–25+ LPA
- Entrepreneur/Consultancy: Income varies according to business type, scale, location, clients and performance
Scope: Opportunities are available in corporate offices, startups, consulting firms, financial institutions, retail companies, educational institutions, healthcare organizations, manufacturing units, logistics businesses, hospitality companies, nonprofit organizations and professional service providers. Career advancement depends on managerial experience, communication ability, leadership skills, workplace performance, digital proficiency, further education and industry specialization.
