Description
Course Name: Professional Training in Retail & Corporate Banking
Course Id: PTRCB/Q1001.
Eligibility: Candidates need to have completed a Bachelor’s degree or equivalent.
Objective: This course aims to provide learners with a comprehensive understanding of retail and corporate banking operations, products, and services. It focuses on banking procedures, customer relationship management, risk assessment, credit analysis, and regulatory compliance.
Duration: Three Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus:
Introduction to Banking and Financial System: Overview of the banking industry, Role of banks in the economy, Types of banks and financial institutions, Structure of the Indian banking system, Functions of the Reserve Bank of India (RBI), Overview of financial markets, Banking regulations and compliance, Banking products and services, Importance of customer service in banking, Recent trends in banking and fintech
Retail Banking Operations: Definition and scope of retail banking, Types of retail banking products (savings, deposits, loans), Account opening and KYC norms, Retail lending and credit evaluation, Housing loans, personal loans and education loans, ATM internet and mobile banking services, Credit and debit cards management, Customer relationship management in retail banking, Cross-selling and up-selling strategies, Risk management in retail banking
Corporate Banking Essentials: Definition and structure of corporate banking, Products and services for corporate clients, Working capital and term loans, Cash management services, Trade finance and letters of credit, Project finance and syndicated loans, Treasury and forex operations, Credit appraisal and financial analysis, Relationship management in corporate banking, Compliance and regulatory issues in corporate banking
Risk Management and Regulatory Framework: Types of risks in banking (credit, market, operational), Basel norms and capital adequacy, Asset Liability Management (ALM), Non-Performing Assets (NPAs) and recovery strategies, Credit risk assessment and scoring, Know Your Customer (KYC) and Anti-Money Laundering (AML), Banking Ombudsman Scheme, Internal control and audit in banks, Fraud detection and cyber security in banking, Compliance with RBI and SEBI norms
Digital Banking and Emerging Trends: Digital transformation in banking, Core banking solutions (CBS), Mobile and internet banking platforms, UPI, NEFT, RTGS and IMPS operations, Fintech innovations and collaborations, Blockchain and cryptocurrencies in banking, Artificial intelligence and automation, Cybersecurity challenges in digital banking, Customer data analytics and personalization, Future of banking: open banking and neobanks
Soft Skills and Professional Development: Effective communication and interpersonal skills, Customer service excellence, Negotiation and persuasion skills, Presentation and public speaking, Conflict resolution in banking, Time and stress management, Teamwork and leadership qualities, Ethics and professionalism in banking, Interview preparation and resume building, Career growth and certifications in banking
