Description
Certification Name: Certificate in Admin & Office Services Manager
Course Id: CAOSM/Q0001.
Eligibility: Graduation or Equivalent.
Objective: The Certified Admin & Office Services Manager course is designed to develop professionals’ expertise in managing administrative functions, office operations, and support services efficiently within an organization. The program covers planning, organizing, and supervising administrative activities, including office management, record-keeping, correspondence, workflow optimization, and team coordination.
Duration: Three Month.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Assessment Modules:
Module 1 (Foundations of Administration): Role & responsibilities of an office services manager, Core administrative functions, Principles of office management, Governance & ethics in administration, Organisational structure and reporting, Stakeholder management in office services
Module 2 (Office Operations & Systems): Office systems and standard operating procedures, Records & filing management (manual and digital), Mail management and correspondence flow, Office supplies and inventory control, Office layout, ergonomics and workspace design, Use of administrative dashboards and automation tools
Module 3 (Communication & Interpersonal Skills): Business communication (written, verbal), Professional email and report writing, Internal & external correspondence etiquette, Telephone etiquette & reception management, Conflict resolution and interpersonal dynamics, Presentation and influence skills
Module 4 (Time, Task & People Management): Time management techniques & prioritization, Task delegation and follow-up, Multitasking and managing competing priorities, Building & leading administrative teams, Performance monitoring & feedback, Stress management and resilience
Module 5 (Office Services & Event Coordination): Planning and managing meetings & events, Travel and accommodation coordination, Vendor management for services (facility, catering, cleaning), Service-level agreements (SLAs) for office services, Budgeting & petty cash management, Business continuity & emergency preparedness
Module 6 (Technology, Compliance & Continuous Improvement): Digital tools for admin (MS Office, Google Workspace, project tools), Office automation & paperless office strategies, Data security & privacy in admin operations, Legal & compliance issues (record retention, data protection), Key performance indicators (KPIs) for admin operations, Continuous improvement and process optimization in office services
