Description
Course Name: Certificate in Travel & Tourism
Course Id: CITT/Q1001.
Eligibility: 10th Grade (High School) or Equivalent.
Objective: A Certificate in Travel & Tourism is a professional course designed to provide individuals with the essential knowledge and skills needed to pursue a career in the travel and tourism industry. This program covers various aspects of the tourism sector, including travel planning, customer service, tourism management, and hospitality, helping students to understand the industry’s functioning and its impact on the global economy.
Duration: 90 Hrs (Equivalent to 3 Months).
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus:
Introduction to Travel and Tourism: Overview of the travel and tourism industry, Types of tourism (domestic, international, adventure, cultural, eco-tourism), Role of tourism in the economy, Key stakeholders in the tourism industry, Tourism products and services, Travel trends and emerging markets, Tourism policies and regulations, Impact of tourism on the environment and culture, Role of technology in tourism, Career opportunities in travel and tourism.
Travel Agency and Tour Operations: Functions of a travel agency, Types of travel agencies (retail, wholesale, online), Role of a tour operator, Itinerary planning and costing, Booking and reservation procedures, Airline ticketing and global distribution systems (GDS), Handling group tours and custom packages, Travel insurance and documentation, Customer service in travel agencies, Legal and ethical issues in travel operations.
Tourism Geography and Destinations: Major tourist destinations worldwide, Understanding geographical factors in tourism, UNESCO World Heritage Sites, Popular pilgrimage and heritage sites, Climate and its impact on tourism, Tourism maps and navigation skills, Destination management and marketing, Factors influencing destination selection, Sustainable tourism and conservation efforts, Tourism challenges in different regions.
Hospitality and Accommodation Management: Types of accommodation (hotels, resorts, hostels, homestays, vacation rentals), Hotel classification and rating systems, Front office operations and reservations, Housekeeping and guest services, Food and beverage management in hospitality, Customer service excellence in hospitality, Role of technology in hospitality management, Sustainable practices in hotel management, Crisis management in hospitality, Career opportunities in the hospitality sector.
Airline and Transport Management: Introduction to the airline industry, Types of airlines and flight classes, Airport operations and management, Airline ticketing and fare calculations, IATA codes and regulations, Rail, cruise, and road transport in tourism, Role of travel intermediaries in transportation, Safety and security in transport, Emerging trends in transportation, Customer handling in travel transportation.
Tourism Marketing and Promotion: Basics of tourism marketing, Travel branding and destination image, Role of digital marketing in tourism, Social media marketing for travel businesses, Public relations and advertising in tourism, Tourism fairs and exhibitions, Customer relationship management (CRM) in tourism, Sustainable tourism marketing strategies, Measuring tourism marketing effectiveness, Case studies of successful tourism campaigns.
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