Description
Course Name: Certificate in Tour and Travel Management
Course Id: CTTM/Q0101.
Eligibility: Completion of 10th Grade(high School) or equivalent.
Objective: A Certificate in Tour and Travel Management typically takes a few months to complete and is available in both full-time and part-time formats. It’s ideal for individuals who want to take on management or leadership roles in travel agencies, tour operations, hotels, and other tourism-related businesses. The certificate provides a strong foundation for those looking to advance in the competitive travel and tourism sector.
Duration: Three Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Travel & Tourism Industry: Overview of the Global Travel & Tourism Industry, History & Evolution of Tourism, Types of Tourism (Leisure, Business, Adventure, Eco-tourism, Medical, Cultural), Role of Tour & Travel Management in the Economy, Emerging Trends in Tourism, Tourism Products & Destinations: Classification of Tourism Products (Natural, Cultural, Adventure, Religious), Popular Tourist Destinations (National & International), Heritage & Cultural Tourism Destinations, Adventure & Eco-Tourism Attractions, Understanding Tourist Behavior & Preferences.
Travel Agency & Airline Ticketing Management: Types of Travel Agencies & Tour Operators, Functions & Responsibilities of Travel Agents, Setting Up & Managing a Travel Agency, Tour Planning & Package Development, Vendor & Supplier Management (Hotels, Transport, Guides), Airline Ticketing & Reservations: Basics of Airline Ticketing & Fare Calculation, Airline Codes & International Air Transport Association (IATA) Guidelines, Global Distribution Systems (GDS) – Amadeus, Galileo, Sabre, Understanding Travel Documents (Passport, Visa, Travel Insurance), Customer Assistance for Air Travel.
Hospitality & Accommodation Management: Types of Hotels & Resorts, Hotel Booking & Reservation Systems, Understanding Ratings & Star Classifications, Guest Handling & Customer Service in Hospitality, Hospitality Trends in the Tourism Industry, Transportation Management in Tourism: Modes of Transport (Air, Rail, Road, Cruise, Car Rentals), Logistics & Coordination in Travel Itineraries, Luxury Travel & Cruise Tourism, Budget vs. Premium Travel Services.
Travel Documentation & Legal Aspects: Travel Documents: Passport, Visa, Permits, Travel Insurance, International Travel Regulations & Policies, Custom & Immigration Procedures, Travel Insurance Policies & Importance, Health & Safety Guidelines for Travelers.
Tourism Marketing & Promotion: Basics of Travel & Tourism Marketing, Digital Marketing Strategies for Travel Businesses, Social Media & Influencer Marketing in Tourism, Tourism Advertising & Public Relations, Seasonal Promotions & Discount Strategies.
Customer Service & Communication Skills: Handling Tourist Inquiries & Complaints, Effective Communication in Tourism, Tour Guiding & Escorting Techniques, Cross-Cultural Communication & Sensitivity, Role of Technology in Customer Interaction.
