Description
Course Name: Certificate in Tour and Travel Management
Course Id: CTTM/Q0101.
Eligibility: Completion of 10th Grade(high School) or equivalent.
Objective: A Certificate in Tour and Travel Management typically takes a few months to complete and is available in both full-time and part-time formats. It’s ideal for individuals who want to take on management or leadership roles in travel agencies, tour operations, hotels, and other tourism-related businesses. The certificate provides a strong foundation for those looking to advance in the competitive travel and tourism sector.
Duration: 90 Hrs (Equivalent to 3 months).
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Introduction to Travel & Tourism Industry: Overview of the Global Travel & Tourism Industry, History & Evolution of Tourism, Types of Tourism (Leisure, Business, Adventure, Eco-tourism, Medical, Cultural), Role of Tour & Travel Management in the Economy, Emerging Trends in Tourism, Tourism Products & Destinations: Classification of Tourism Products (Natural, Cultural, Adventure, Religious), Popular Tourist Destinations (National & International), Heritage & Cultural Tourism Destinations, Adventure & Eco-Tourism Attractions, Understanding Tourist Behavior & Preferences.
Travel Agency & Airline Ticketing Management: Types of Travel Agencies & Tour Operators, Functions & Responsibilities of Travel Agents, Setting Up & Managing a Travel Agency, Tour Planning & Package Development, Vendor & Supplier Management (Hotels, Transport, Guides), Airline Ticketing & Reservations: Basics of Airline Ticketing & Fare Calculation, Airline Codes & International Air Transport Association (IATA) Guidelines, Global Distribution Systems (GDS) – Amadeus, Galileo, Sabre, Understanding Travel Documents (Passport, Visa, Travel Insurance), Customer Assistance for Air Travel.
Hospitality & Accommodation Management: Types of Hotels & Resorts, Hotel Booking & Reservation Systems, Understanding Ratings & Star Classifications, Guest Handling & Customer Service in Hospitality, Hospitality Trends in the Tourism Industry, Transportation Management in Tourism: Modes of Transport (Air, Rail, Road, Cruise, Car Rentals), Logistics & Coordination in Travel Itineraries, Luxury Travel & Cruise Tourism, Budget vs. Premium Travel Services.
Travel Documentation & Legal Aspects: Travel Documents: Passport, Visa, Permits, Travel Insurance, International Travel Regulations & Policies, Custom & Immigration Procedures, Travel Insurance Policies & Importance, Health & Safety Guidelines for Travelers.
Tourism Marketing & Promotion: Basics of Travel & Tourism Marketing, Digital Marketing Strategies for Travel Businesses, Social Media & Influencer Marketing in Tourism, Tourism Advertising & Public Relations, Seasonal Promotions & Discount Strategies.
Customer Service & Communication Skills: Handling Tourist Inquiries & Complaints, Effective Communication in Tourism, Tour Guiding & Escorting Techniques, Cross-Cultural Communication & Sensitivity, Role of Technology in Customer Interaction.
After completing a Certificate in Tour and Travel Management, graduates gain the skills to explore a wide array of career opportunities in the dynamic and ever-growing travel and tourism industry. The managerial focus of the program enables them to take on leadership, planning, and operational roles. Here are some career paths available to graduates:
1. Tour and Travel Agency Manager
- Overseeing the operations of a travel agency.
- Managing staff, creating travel packages, and ensuring excellent customer service.
2. Tourism Manager
- Designing strategies to promote tourism at local, national, or international levels.
- Collaborating with government bodies, hotels, and tour operators.
3. Tour Operations Manager
- Planning, organizing, and managing group tours and travel packages.
- Ensuring the quality and success of tours by liaising with vendors and service providers.
4. Corporate Travel Manager
- Coordinating and managing travel arrangements for business clients.
- Focusing on cost-efficiency, scheduling, and ensuring smooth corporate travel experiences.
5. Destination Management Specialist
- Managing tourism activities in a specific region or destination.
- Working with local businesses to create sustainable and appealing tourist experiences.
6. Travel Sales Manager
- Leading sales teams in travel agencies or tour companies.
- Developing strategies to increase bookings and grow customer bases.
7. Event and MICE (Meetings, Incentives, Conferences, Exhibitions) Manager
- Organizing large-scale events, conferences, and incentive tours for corporate clients.
- Managing travel logistics, accommodations, and event execution.
8. Hotel and Resort Sales Executive
- Promoting accommodations and travel-related services to individual and group travelers.
- Building relationships with travel agencies and tour operators.
9. Cruise Line Manager
- Managing operations, guest experiences, and tour planning aboard cruise ships.
- Overseeing itineraries and ensuring seamless execution of travel plans.
10. Travel Marketing and Promotion Specialist
- Designing and executing campaigns to promote travel packages, destinations, or tourism services.
- Utilizing digital marketing, social media, and traditional advertising.
11. Travel Policy Consultant
- Advising organizations on travel policies and compliance with international regulations.
- Ensuring travelers meet visa and safety requirements.
12. Tourism Entrepreneur
- Establishing a travel business, such as a niche travel agency or tour company.
- Focusing on unique travel offerings like adventure tourism, eco-tourism, or cultural experiences.
13. Airport Ground Staff or Airline Operations Executive
- Managing ticketing, check-ins, and customer interactions for airline passengers.
- Ensuring smooth travel experiences for clients.
14. Heritage and Cultural Tourism Manager
- Promoting and managing tourism related to cultural or heritage sites.
- Working with government and non-government organizations to protect and showcase heritage.
15. Eco-Tourism Coordinator
- Promoting sustainable tourism practices that protect the environment.
- Designing travel packages that emphasize nature and conservation.
Career Advantages:
- Opportunities to work internationally or specialize in niche tourism markets.
- Ability to transition into managerial roles due to the program’s focus on leadership and operations.
- High potential for career growth in a booming global industry.
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