Description
Certification Name: Certificate in Soft Skills Facilitator for Corporate/Industry
Course Id: CSSFCI/Q0001.
Eligibility: Graduation or Equivalent.
Objective: The Certified Soft Skills Facilitator for Corporate/Industry program aims to equip professionals with the knowledge, tools, and facilitation techniques required to design, deliver, and evaluate impactful soft skills training within corporate environments. Participants will develop expertise in key areas such as communication, leadership, emotional intelligence, teamwork, problem-solving, adaptability, and workplace etiquette.
Duration: Three Month.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Assessment Modules:
Module 1: Communication Mastery for Professionals: Business Communication Essentials, Verbal and Non-Verbal Communication, Active Listening Techniques, Email and Virtual Communication Etiquette, Presentation and Public Speaking Skills, Cross-Cultural Communication in Corporate Settings
Module 2: Emotional Intelligence and Interpersonal Skills: Understanding Emotional Intelligence (EQ), Self-Awareness and Self-Regulation, Empathy and Relationship Management, Conflict Resolution Strategies, Building Trust and Rapport, Team Collaboration and Motivation
Module 3: Leadership and People Management: Leadership Styles and Traits, Influencing and Persuasion Skills, Coaching and Mentoring Techniques, Decision Making and Problem Solving, Delegation and Accountability, Managing Diversity and Inclusion
Module 4: Professional Etiquette and Workplace Behavior: Corporate Grooming and Professional Image, Business and Dining Etiquette, Meeting and Networking Skills, Time and Stress Management, Workplace Ethics and Integrity, Managing Difficult Conversations
Module 5: Training Design and Facilitation Skills: Adult Learning Principles (Andragogy), Training Needs Analysis (TNA), Designing Interactive Training Modules, Facilitation Techniques and Tools, Handling Group Dynamics, Feedback and Assessment Methods
Module 6: Assessment, Evaluation and Continuous Improvement: Pre- and Post-Training Evaluation Techniques, Measuring ROI in Soft Skills Training, Using Feedback for Improvement, Developing Action Plans for Participants, Continuous Professional Development for Facilitators, Certification Project and Final Presentation.
Job Opportunities after Certificate in Soft Skills Facilitator for Corporate / Industry
Graduates can build careers in corporate training, learning & development (L&D), behavioral coaching, and employee engagement across MNCs, HR consulting firms, skill development institutes, startups, and independent training practices.
Top Roles: Corporate Soft Skills Trainer, L&D Facilitator, Behavioral Skills Coach, Corporate Communication Trainer, Talent Development Manager, Head – Corporate Training & Development
Key Skills: Communication & presentation training, emotional intelligence coaching, leadership & team development, corporate etiquette, facilitation & public speaking, training needs analysis, instructional design, workplace behavior transformation
Salary Range (India):
- Entry Level: ₹3–6 LPA
- Mid Level: ₹8–18 LPA
- Senior Level: ₹20–40+ LPA
- Independent Trainer / Consultant: ₹5,000–50,000+ per training day
Industries: Corporate Organizations & MNCs, HR Consulting & Training Firms, Skill Development Institutes, IT & Technology, Banking & Financial Services, Manufacturing & Industrial, Executive Education & Training, Startups & Entrepreneurship
Scope: Career growth includes progressing to enterprise L&D leadership, head of corporate training, senior behavioral coach, or establishing an independent training & consulting practice.
