Certificate in Sales Management

Description

Course Name: Certificate in Sales Management

Course Id: CSM/Q1001.

Eligibility: 10th Grade (High School) or Equivalent.

Objective: A Certificate in Sales Management is a professional program designed to provide participants with the knowledge, skills, and strategies needed to manage sales teams, achieve sales targets, and drive business growth. It combines theoretical insights with practical tools to help individuals excel in sales leadership roles.

Duration: 90 Hrs (Equivalent to 3 Months).

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will get Study Material Login id and Password on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.

Marking System:
S.No.	No. of Questions			Marks Each Question		Total Marks
1	10			5		50
2	5			4		20
3	5			3		15
4	5			2		10
5	5			1		5
	30					100
How Students will be Graded:
S.No.		Marks	Grade
1		91-100	O (Outstanding)
2		81-90	A+ (Excellent)
3		71-80	A (Very Good)
4		61-70	B (Good)
5		51-60	C (Average)
6		40-50	P (Pass)
7		0-40	F (Fail)

Benefits of Certification:

• Government Authorized Assessment Agency Certification.
• Certificate Valid for Lifetime.
• Lifetime Verification of Certificate.
• Free Job Assistance as per your Interest Area.

Syllabus:

Introduction to Sales Management: Fundamentals of sales and its importance, Role of a sales manager, Difference between sales and marketing, Sales process and its key components, Customer needs and buying behavior, Types of sales (B2B, B2C, direct, indirect), Sales channels and distribution, Evolution of sales strategies, Career opportunities in sales management, Ethics and professionalism in sales.

Consumer Behavior and Market Analysis: Understanding customer psychology, Buying decision process, Factors affecting consumer behavior, Market segmentation and targeting, Analyzing competitors and industry trends, Customer profiling techniques, Data-driven sales decision-making, Impact of cultural differences in sales, Role of emotions in purchasing decisions, Case studies on consumer behavior.

Sales Techniques and Strategies: Prospecting and lead generation, Cold calling and warm calling techniques, Effective sales presentations, Handling objections and overcoming resistance, Negotiation skills and closing techniques, Upselling and cross-selling strategies, Sales funnel management, Building long-term customer relationships, Consultative selling approach, Case studies on successful sales techniques.

Sales Planning and Forecasting: Importance of sales planning, Setting sales targets and quotas, Sales forecasting techniques, Sales data analysis and reporting, CRM and its role in sales planning, Developing a sales pipeline, Key Performance Indicators (KPIs) in sales, Budgeting for sales campaigns, Sales territory management, Tools and software for sales tracking.

Digital Sales and E-Commerce: Introduction to digital sales, Social media selling strategies, Lead generation through digital platforms, Email marketing and automation, E-commerce sales strategies, Online customer engagement, Role of AI and chatbots in sales, Mobile sales and app-based selling, Digital sales analytics, Case studies on successful digital sales campaigns.

Sales Team Management and Leadership: Recruiting and training sales teams, Motivating and retaining sales staff, Leadership skills for sales managers, Performance evaluation and incentives, Conflict resolution in sales teams, Teamwork and collaboration in sales, Effective communication with sales teams, Delegation and time management, Coaching and mentoring in sales, Case studies on sales leadership.