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Receptionist Online Course

Certificate in Receptionist

Rs.5,000 Rs.2,500

Enroll your course today to avail 50% discount offer, Diploma is valid for all type of Employment.

A Certificate in Receptionist is a professional training program designed to equip individuals with the skills and knowledge necessary to perform the duties and responsibilities of a receptionist.

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Description

Course Name: Certificate in Receptionist
Course Id: CIR/Q1001.

Eligibility: Completion of 10th Grade (high School) or equivalent.

Objective: A Certificate in Receptionist is an ideal course for individuals looking to start a career in the administrative or customer service sector. This certification helps develop the essential skills required for receptionist roles, including communication, customer service, office management, and professionalism.

Duration: 90 Hrs (Equivalent to 3 months).

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will get Study Material Login id and Password on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.

Benefits of Certification:

  • Government Authorized Assessment Agency Certification.
  • Certificate Valid for Lifetime.
  • Lifetime Verification of Certificate.
  • Free Job Assistance as per your Interest Area.

Certificate in Receptionist

Front Office Operations: Objectives, front office and its role, room types and tariffs, reservation, sections of front office, handling procedures.

Principles of Accounts: Introduction, objectives, accounting cycle, accounting assumptions, systems of recording, basis of accounting system, classification of accounts, journal, cash book, principal book ledger, final accounts, application of computers and information technology to accounting and financial management.

Business Communication: Introduction, objectives, face to face and telephone conversation compared, formal conversation, emergency calls, business calls, informal conversation, reading comprehension: a telephone conversation, vocabulary: expressions used during telephoning, listening a telephone conversation, speaking: role play, grammar: model for polite conversation.

Application of Computers: Components of computer input devices, components of computer output devices, generations of computer, types of computer, super computer, mainframe computer, minicomputer, microcomputer, software and programming languages, system software, programming languages, network and internet computer network, network topology, internet, Email.

Soft Skills: Introduction, objectives, warm up, defining soft skills, some of the most valued soft skills include, understanding non- verbal communication, functions of non- verbal communication, nonverbal communication type, factors that determine personality, the five-factor model, importance of personality development.

Office Organization: Introduction, concept of organization, characteristics of organization, types of organization, organization structure, organization-Environment interface, organization development and change.

Job Opportunities after completion of Certificate in Receptionist course:

After completing a Certificate in Receptionist program, graduates can explore a wide variety of career opportunities in industries where front-office roles are crucial. These include hospitality, corporate offices, medical clinics, customer service centers, and other service-oriented sectors. Receptionists are responsible for handling incoming calls, managing appointments, greeting visitors, and performing administrative tasks.

Here’s a detailed look at the career options available to graduates of the Certificate in Receptionist program, along with the salary range in India:

1. Front Desk Receptionist

  • Role: Front desk receptionists are the first point of contact for visitors in various organizations. They answer calls, schedule appointments, and greet clients or guests. They may work in corporate offices, hotels, hospitals, and educational institutions.
  • Salary Range:
    • Fresher: ₹1.8 to ₹2.5 lakh per annum
    • Experienced: ₹3 to ₹4.5 lakh per annum
    • Senior Receptionist: ₹5 to ₹7 lakh per annum (in large companies or luxury hotels)

2. Hotel Receptionist

  • Role: Hotel receptionists manage guest check-ins and check-outs, answer queries, handle reservations, and assist with guest requests. They play a key role in ensuring a smooth and positive guest experience.
  • Salary Range:
    • Fresher: ₹1.8 to ₹2.8 lakh per annum
    • Experienced: ₹3 to ₹4.5 lakh per annum
    • Senior Hotel Receptionist: ₹5 to ₹7 lakh per annum (in 5-star or luxury hotels)

3. Medical Receptionist

  • Role: Medical receptionists work in hospitals, clinics, or medical offices. They greet patients, manage appointments, handle medical records, and assist with insurance claims. They often require some knowledge of medical terminology and office management.
  • Salary Range:
    • Fresher: ₹1.8 to ₹2.5 lakh per annum
    • Experienced: ₹3 to ₹4.5 lakh per annum
    • Senior Medical Receptionist: ₹4.5 to ₹6 lakh per annum (in large hospitals or specialized clinics)

4. Corporate Receptionist

  • Role: Corporate receptionists manage the front desk of a corporate office. They answer phone calls, schedule meetings, coordinate appointments, and ensure smooth operations in the office’s administrative tasks.
  • Salary Range:
    • Fresher: ₹2 to ₹3 lakh per annum
    • Experienced: ₹3.5 to ₹5 lakh per annum
    • Senior Corporate Receptionist: ₹5.5 to ₹7 lakh per annum (in MNCs or large corporations)

5. Customer Service Representative (Receptionist Role)

  • Role: These professionals interact with customers over the phone or in person, answering queries and solving issues related to products or services. This role often overlaps with receptionist duties, particularly in call centers and customer service departments.
  • Salary Range:
    • Fresher: ₹1.8 to ₹2.5 lakh per annum
    • Experienced: ₹3 to ₹4 lakh per annum
    • Senior Customer Service Representative: ₹5 to ₹7 lakh per annum (depending on the company)

6. Executive Assistant

  • Role: Executive assistants support top-level executives by managing their schedules, answering calls, organizing meetings, and handling important correspondence. This role often requires advanced organizational and communication skills.
  • Salary Range:
    • Fresher: ₹3 to ₹4 lakh per annum
    • Experienced: ₹5 to ₹7 lakh per annum
    • Senior Executive Assistant: ₹8 to ₹12 lakh per annum (depending on the seniority of the executive)

7. Office Administrator

  • Role: Office administrators take on a broader administrative role, handling the day-to-day operations of the office, including receptionist duties, managing office supplies, organizing meetings, and assisting with HR or finance tasks.
  • Salary Range:
    • Fresher: ₹2.5 to ₹3.5 lakh per annum
    • Experienced: ₹4 to ₹6 lakh per annum
    • Senior Office Administrator: ₹7 to ₹9 lakh per annum (in large companies)

8. Event Coordinator

  • Role: Receptionists with event planning experience can transition into event coordination roles. They assist in organizing and managing events, meetings, conferences, and seminars, often handling client interactions and logistical arrangements.
  • Salary Range:
    • Fresher: ₹2 to ₹3 lakh per annum
    • Experienced: ₹3.5 to ₹5 lakh per annum
    • Senior Event Coordinator: ₹6 to ₹8 lakh per annum (depending on the scale of events managed)

9. Guest Service Associate

  • Role: Similar to hotel receptionists, guest service associates focus on ensuring that guests have a pleasant stay. They work in luxury resorts, hotels, and clubs, providing assistance to guests with bookings, room service, and customer inquiries.
  • Salary Range:
    • Fresher: ₹1.8 to ₹2.8 lakh per annum
    • Experienced: ₹3 to ₹4.5 lakh per annum
    • Senior Guest Service Associate: ₹5 to ₹7 lakh per annum (in luxury hotels or resorts)

10. Concierge (in Luxury Hotels)

  • Role: Concierges in luxury hotels provide personalized services for guests, including making reservations, offering recommendations, arranging transportation, and fulfilling specific guest requests. This role often requires excellent communication and problem-solving skills.
  • Salary Range:
    • Fresher: ₹2 to ₹3.5 lakh per annum
    • Experienced: ₹4 to ₹6 lakh per annum
    • Senior Concierge: ₹7 to ₹9 lakh per annum (in high-end hotels)

11. Virtual Receptionist

  • Role: Virtual receptionists perform receptionist tasks remotely. They handle phone calls, manage appointments, and assist with administrative tasks for companies that don’t have a physical front desk.
  • Salary Range:
    • Fresher: ₹2 to ₹3 lakh per annum
    • Experienced: ₹3 to ₹5 lakh per annum
    • Senior Virtual Receptionist: ₹5 to ₹7 lakh per annum (depending on the number of clients and scope of work)

12. Call Center Receptionist

  • Role: Call center receptionists are responsible for managing inbound and outbound calls. They assist customers with inquiries, complaints, and support, often working in sectors like telecommunications, tech support, and customer service.
  • Salary Range:
    • Fresher: ₹1.8 to ₹2.5 lakh per annum
    • Experienced: ₹3 to ₹4.5 lakh per annum
    • Senior Call Center Representative: ₹5 to ₹6 lakh per annum (depending on client volume and expertise)

13. Medical Office Receptionist

  • Role: Medical office receptionists handle patient appointments, maintain medical records, and assist with billing or insurance claims in healthcare settings. They typically work in doctors’ offices, clinics, or small healthcare facilities.
  • Salary Range:
    • Fresher: ₹1.8 to ₹2.5 lakh per annum
    • Experienced: ₹3 to ₹4 lakh per annum
    • Senior Medical Office Receptionist: ₹4.5 to ₹6 lakh per annum

Key Factors Affecting Salary:

  • Experience: Like many roles, salaries tend to increase with experience. More experienced receptionists can take on higher responsibilities, such as managing a team or overseeing office operations.
  • Location: Receptionists working in metropolitan cities like Mumbai, Delhi, Bangalore, and Chennai tend to earn more due to higher demand and living costs.
  • Industry: Working in specialized industries, such as healthcare, hospitality, or high-end corporate environments, can result in higher salaries.
  • Skill Set: Advanced administrative skills, communication, and computer proficiency can increase salary potential.

Conclusion:

Graduates of the Certificate in Receptionist program have access to a broad array of career opportunities across multiple industries. Depending on experience, industry, and location, they can earn a competitive salary. The role of a receptionist is vital to business operations, and professionals in this field can grow into more senior positions, expanding their career opportunities in administration, customer service, and management.