Description
Course Name: Certificate in Quality Management
Course Id: CQM/Q1001.
Eligibility: 10+2 Grade (higher Secondary) or Equivalent.
Duration: Two Months.
Objective: A Certificate in Quality Management is a professional certification designed to provide individuals with the essential knowledge and skills required to manage and improve the quality of processes, products, and services in various industries. The course typically focuses on the principles and practices of quality management, including tools, techniques, and standards like ISO 9001.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Introduction to Quality Management: Definition and importance of quality, Evolution of quality management, Principles of quality management, Quality control vs. quality assurance, Role of leadership in quality management, Customer focus in quality, Process approach in quality management, Risk-based thinking in quality, Continual improvement concepts, Ethics in quality management.
Quality Management Systems (QMS): Definition and components of QMS, ISO 9001:2015 standards overview, Documentation in QMS, Quality objectives and policy, Role of management in QMS, Process-based approach in QMS, Internal audits and external audits, Compliance and regulatory requirements, Certification and accreditation process, Challenges in implementing QMS.
Quality Planning and Strategy: Importance of quality planning, Quality policy and objectives, Strategic quality planning, Quality cost analysis, Risk assessment in quality planning, Benchmarking for quality improvement, Key performance indicators (KPIs), Supplier quality management, Role of Six Sigma in quality planning, Implementing quality initiatives.
Quality Control Tools and Techniques: Seven basic quality tools, Statistical process control (SPC), Failure Mode and Effects Analysis (FMEA), Root Cause Analysis (RCA), Total Productive Maintenance (TPM), Cause and effect diagrams, Pareto analysis in quality, Quality function deployment (QFD), Measurement system analysis, Process capability analysis.
Quality Assurance and Compliance: Principles of quality assurance, Quality audits and assessments, Regulatory and compliance requirements, Documentation and standard operating procedures (SOPs), Supplier audits and assessments, Corrective and preventive actions (CAPA), Change management in quality assurance, Risk management in quality assurance, Role of testing and validation, Quality culture in an organization.
Six Sigma and Lean Management: Concepts of Six Sigma, DMAIC methodology, Lean principles and waste reduction, Value stream mapping, Lean Six Sigma integration, Process standardization and Kaizen, Poka-Yoke (Error Proofing), Continuous process improvement techniques, Measuring Six Sigma performance, Implementation challenges in Lean Six Sigma.
