Description
Course Name: Certificate in Office Management and Secretarial Practice
Course Id: COMSP/Q1001.
Eligibility: 10th Grade (High School) or Equivalent.
Objective: A Certificate in Office Management and Secretarial Practice is a professional course designed to provide individuals with the knowledge and skills required for efficient office administration, secretarial duties, and executive support functions. The course covers office procedures, business communication, record management, computer applications, and professional etiquette.
Duration: 90 Hrs (Equivalent to 3 Months).
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will get Study Material Login id and Password on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Syllabus
Introduction to Office Management: Definition and Importance of Office Management, Office Organization and Structure, Office Functions and Procedures, Role of Office Manager and Staff, Office Layout and Equipment
Secretarial Practices: Role of a Secretary, Time Management and Prioritizing Tasks, Handling Correspondence (Letters, emails, and memos), Document Management (Filing, indexing, and archiving), Drafting Business Correspondence, Handling Telephone Calls and Appointments
Communication Skills: Effective Written Communication (Reports, minutes, memos), Verbal Communication (Meetings, presentations), Business Etiquette, Interpersonal Skills.
Office Technology: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Using Office Equipment (Printers, fax machines, scanners), Office Automation Systems, Introduction to Virtual Assistance Tools.
Record Keeping and Filing Systems: Filing Systems (Manual and digital filing), Records Management (Creating, storing, and retrieving records), Handling Confidential Information.
Office Finance and Budgeting: Basic Accounting and Bookkeeping (Invoices, receipts, petty cash), Budgeting and Financial Planning in the Office, Office Expenses and Cost Management
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