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Certificate in Hospital Front Desk Coordinator

Rs.2,500.00 Rs.1,250.00

Individuals in this job are usually the first contact point in healthcare organizations encountered by patients and visitors. whether on the phone, online or in person. They assist in coordination at Front Desk at Healthcare Facility.


Course Name: Certificate in Hospital Front Desk Coordinator

Course Id: CHPDC/Q1001.
Education Qualification: 12th Pass.
Course and Exam Fee: 2500.

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will receive Study Material and Online Examination link on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination within 7 days you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign) within 30 days.

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 600, Passing Marks- 40%.
There is No Negative marking in this module.

Benefits of Certification:

  • Government Authorized Assessment Agency Certification.
  • Certificate Valid for Lifetime.
  • Lifetime Verification of Certificate.
  • Free Job Assistance as per your Interest Area.

Or You Can Fill below Enquiry form For Regular Course Training from our Training Centers located in India.

Student Course Enquiry Form


Certificate in Hospital Front Desk Coordinator


Medical Billing
Hospital Information System (HIS)
Patient satisfaction
Overseeing the administrative duties of the facility
First aid and basic life support
Charting insurance information


Medical Billing

Prerequisites, Introduction to Healthcare, Health Insurance Models, Patient Registration Process/Data Capture, Introduction to ICD-9-CM Coding, Introduction to CPT® Coding, Introduction to HCPCS Level II Coding, Medical Necessity, Claim Forms (CMS-1500 and UB-04), Billing, A/R and Collection Concepts, Government Carriers (Medicare, Medicaid, and TRICARE), Blue Cross/Blue Shield, Commercial Insurance Carriers, Workers’ Compensation, Methods of Evaluation, Included Reading Material.

Hospital Information System (HIS)

National Health Program, Health scenario of India- past, present and future, Demography & Vital Statistics, Epidemiology Introduction to computer, Input output devices, Processor and memory, Storage Devices, windows, MS-Word, Introduction to Excel, power-point, Operating System, Computer networks, Internet and its Applications, Application of Computers in clinical settings Medical ethics, Code of conduct, Basic principles of medical ethics, Malpractice and negligence.

Patient satisfaction

Patient experience, hospitality, service excellence, curriculum development, Components of Service Product, Risk and Uncertainty in Health-Care Service, Teaching Hospitality in Healthcare, Definition of patient experience, Outcomes of patient experience—for the patient, for the employees, and for the organization, Definition of service, Empowering patients by enhancing perceived control.

 Overseeing the administrative duties of the facility

Meeting with chair regularly to manage strategic initiatives and operational priorities including personnel, space and infrastructure faculty and staff recruitment, mentoring and retention supporting faculty in appointment and promotion constituting and managing school-wide and departmental committees, overseeing the administration and governance of educational programs within the department, overseeing and expanding the department research, agenda and portfolio managing departmental

First aid and basic life support

Prevention of conditions leading to cardiac arrest, immediate recognition of cardiac arrest and activation of the emergency medical service system Basic life support (CPR and AED) Advanced life support and post-cardiac arrest care Chain of survival for all ages. The links in the chain are: prevention, immediate recognition and activation, early CPR and rapid defibrillation, and advanced life support with integrated post-cardiac arrest care Check the safety of the surroundings – Speak loudly to the person patting lightly on the shoulder.

Charting insurance information

Principles of insurance, What Is Insurance – Brief History of Insurance – Perils and Risks –Classification of Risks- Hazards – How Insurance Works – Classes of Insurance – Assumptions –Importance of Insurance Industry , Managing Risk Retention – Life Insurance – Managing Insurance – Funds of An Insurer – Trustee- Reinsurance – Role of Insurance in Economic Development – Insurance and Social Security, The Insurance Contract – Utmost Good Faith or Uberaba Fides – Insurable Interest – Insurer‘s Insurable Interest – Criminal Acts – Indemnity – Subrogation and Contribution – Proximate Cause – Personal and Non-Personal Contracts.


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