Description
Course Name: Certificate in Computer in Retail Shop
Course Id: CCRS/Q1001.
Education Qualification: 10th Pass.
Course and Exam Fee: 2000.
How You will Get Diploma Certificate:
Step 1- Select your Course for Certification.
Step 2- Click on Enroll Now.
Step 3- Proceed to Enroll Now.
Step 4- Fill Your Billing Details and Proceed to Pay.
Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.
Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 6- After Payment You will receive Study Material and Online Examination link on your email id.
Step 7- After Completion of Course Study give Online Examination.
Step 8- After Online Examination within 7 days you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign) within 30 days.
Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 600, Passing Marks- 40%.
There is No Negative marking in this module.
Benefits of Certification:
- Government Authorized Assessment Agency Certification.
- Certificate Valid for Lifetime.
- Lifetime Verification of Certificate.
- Free Job Assistance as per your Interest Area.
Or You Can Fill below Enquiry form For Regular Course Training from our Training Centers located in India.
Student Course Enquiry Form
Syllabus
Certificate in Computer Retail Shop
Stores Operation & Supply Chain Management
Marketing Management
Business Statistics
Ethics and corporate Social Responsibility
Retail Environment
Business Communication
Stores Operation & Supply Chain Management
Store Planning Design and Layout, Retail Merchandising, Pricing in Retailing, Importance of Supply Chain Management in Retailing; Setting up Retail organization, Size and space allocation, location strategy, Factors affecting the location of Retail, Retail location Research and Techniques, Objective of Good store Design. Store Layout and Space planning, Types of Layouts, role of Visual Merchandiser, Visual Merchandising Techniques, Controlling Costs and Reducing Inventories Loss, Exteriors, Interiors, Store Management, Responsibilities of Store Manager, Store Security, Store Record and Accounting System, Coding System, Material Handling in Stores, Mall Management, Factor influencing Mall establishments. Recruitment & Selection of Store Employees, Motivating & Managing Store employee, Evaluation of Store Employee, Compensation & Reward for Store Employees, Cost Control, Inventory loss. Logistic and Information system, Improved product availability, Improved assortments, Strategies, Quick Response System.
Marketing Management
Nature and scope of Marketing: Corporate orientations towards the market place. The marketing environment and Environment scanning Marketing Information System and Marketing Research, Understanding consumer and Industrial markets, Market Segmentation: Targeting and Positioning. Products decisions –product mix, product life cycle, new product development, Branding and packaging decisions. Pricing methods and strategies, Promotion decisions –promotion mix, advertising, sales promotion, publicity and personal selling. Vertical marketing –Implementation and systems. Distribution Decisions: Patterns of channels and types of intermediaries, channel design decisions, Channel conflict, types and functions of wholesalers and retailers, Emerging trends in retailing, Direct Marketing: Meaning, Benefits and growth of direct marketing, Forms of direct marketing, Multi level marketing, Meaning, need and importance of multilevel marketing, Advantages, Criticism of multilevel marketing, Ethical issues in direct & multilevel marketing.
Business Statistics
Measures of Central Tendency including arithmetic mean, geometric mean and harmonic mean: properties and applications; mode and median. Partition values- quartiles, deciles, and percentiles, Measures of Variation: absolute and Relative. Range, quartile deviation and mean deviation; Variance and Standard deviation; calculation and properties, Simple Linear Correlation Analysis: Meaning, and measurement. Karl Pearsons co-efficient and Spearman’s rank correlation. Simple Linear Regression Analysis; Regression equations and estimation. Relationship between correlation and regression coefficients, Meaning and uses of index numbers; Construction of index numbers; Aggregative and average of relatives- simple and weighted, Tests of adequacy of index numbers, Construction of consumer price indices. Components of time series; additive and multiplicative models; Trend analysis: Finding trend by moving average method and Fitting of linear trend line using principle of least squares.
Ethics and corporate Social Responsibility
Business Ethics: Meaning of ethics’ why ethical problems occur in business. Ethical principles in business; Theories of Business Ethics, Globalization and Business Ethics. All alternative to moral principles; Moral issues in Business; Worker’s and employee’s right and responsibilities’ profit maximization Vs social responsibilities. Concept, Need to improve corporate governance standards, Features of good governance, Models of Corporate Governance, Benefits of Good Corporate Governance. Junk Bond Scam (USA),Enron(USA Anderson Worldwide (USA), Satyam Computer Services Ltd,(India); Common Governance Problems Noticed in various corporate failures is corporate Governance always the cause for Corporate failures, Meaning, Evolution of corporate social responsibility, CSR and corporate Sustainability, Business social performance. Environmental aspects of CSR, common indicators fro measuring social responsibility, CSR Models, Drivers of CSR, Role played by regulators to improve corporate governance, accounting standards and corporate governance, corporate disclosure, Insider trading, SEBI Norms based on KM Birla Committee Clause 49 of Listing Agreement.
Retail Environment
Retail: Meaning- Functions and special characteristics of Retailer- Reasons for studying. Retailing- Marketing- Retailer Equation- Marketing concepts applied to retailing-Retailing as a career- Trends in Retailing. Retail Model and Theories of Retail Development- Life cycle and phase in growth of retail markets- Business models in retail- other retail models. Strategic Planning in Retailing: Situation Analysis- Objectives- Need for identifying consumer needs- Overall strategy, feedback and control- consumer decision- making process, Retail in India: Evolution and size of retail in India- Drivers of retail change in India Foreign Direct Investment in retail- Challenges in retail developments in India, Threats in global retailing- Factors affecting the success of a global retailing strategy. Compulsory Training: On-the-job training for a period of 40 hours where student will take assistance with Retail Store Supervisor or Store Supervisor.
Business Communication
Introduction To Communication: Concept of Communication Importance of effective communication in business Communication barriers, tools and techniques. Remedies of making communication barrier free, mechanics and the varieties (like different types of letters, tender, quotations, offer letter, Preparing C. V.s & Application for jobs) and report writing, Conversation, discussion, handling oral communication sensitively. Preparation for interview through Mock Interviews, Non verbal Communication – Gestures & Postures in communication, Handling modern tools for communication like Phone, Fax, email, Video Calls or Internet call, etc., Preparing publicity material/Hoarding/Leaflets/Advertisements.