Certificate in Cashier

Description

Course Name: Certificate in Cashier

Course Id: CIC/Q1001.

Eligibility: 10th Grade (High School) or Equivalent.

Objective: A Certificate in Cashier course is a short-term vocational training program that focuses on developing the skills and knowledge needed to work effectively as a cashier in various industries such as retail, hospitality, banking, or supermarkets. It is an ideal choice for individuals looking to enter the workforce quickly in a customer-facing and financial role.

Duration: 90 Hrs (Equivalent to 3 Months).

How You will Get Diploma Certificate:

Step 1- Select your Course for Certification.

Step 2- Click on Enroll Now.

Step 3- Proceed to Enroll Now.

Step 4- Fill Your Billing Details and Proceed to Pay.

Step 5- You Will be Redirected to Payment Gateway, Pay Course and Exam Fee by Following Options.

Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 6- After Payment You will get Study Material Login id and Password on your email id.

Step 7- After Completion of  Course Study give Online Examination.

Step 8- After Online Examination you will get Diploma Certificate soft copy(Scan Copy) and Hard Copy(Original With Seal and Sign).

Step 9- After Certification you will receive Prospect Job Opportunities as per your Interest Area.

Online Examination Detail:

Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.

Marking System:
S.No.	No. of Questions			Marks Each Question		Total Marks
1	10			5		50
2	5			4		20
3	5			3		15
4	5			2		10
5	5			1		5
	30					100
How Students will be Graded:
S.No.		Marks	Grade
1		91-100	O (Outstanding)
2		81-90	A+ (Excellent)
3		71-80	A (Very Good)
4		61-70	B (Good)
5		51-60	C (Average)
6		40-50	P (Pass)
7		0-40	F (Fail)

Benefits of Certification:

• Government Authorized Assessment Agency Certification.
• Certificate Valid for Lifetime.
• Lifetime Verification of Certificate.
• Free Job Assistance as per your Interest Area.

Syllabus:

Introduction to Cashiering: Role and responsibilities of a cashier, Importance of cashiers in retail and banking, Types of cashiering jobs (retail, hospitality, banking, etc.), Essential skills for cashiers, Workplace ethics and professional behavior, Handling customer interactions, Legal and regulatory aspects of cashiering, Security measures in cashiering, Career opportunities for cashiers, Workplace safety and hygiene for cashiers.

Handling Cash Transactions: Understanding different currency denominations, Identifying counterfeit notes and coins, Counting cash quickly and accurately, Accepting and disbursing cash payments, Making correct change, Handling bulk cash transactions, Balancing cash at the end of the shift, Cash drawer organization, Best practices for cash security, Managing cash shortages and overages.

Digital Payment Systems: Introduction to digital payment methods, Credit and debit card transactions, Mobile payment apps (UPI, Google Pay, Apple Pay, etc.), Contactless payments and NFC technology, Using POS (Point of Sale) systems, Troubleshooting payment failures, Security measures for digital transactions, Generating digital receipts, Managing refunds and chargebacks, Future trends in digital payments.

Billing and Invoicing Procedures: Basics of billing and invoicing, Creating invoices and receipts, Understanding taxes and discounts in billing, Barcode scanning and product identification, Handling price discrepancies, Managing bill adjustments and cancellations, Customer queries related to billing, Generating daily sales reports, Using billing software, Role of cashier in financial documentation.

Customer Service and Communication Skills: Importance of customer service in cashiering, Greeting and assisting customers, Handling customer complaints professionally, Managing long queues efficiently, Active listening and problem-solving skills, Dealing with difficult customers, Communication skills for cashiers, Conflict resolution techniques, Maintaining professionalism under pressure, Building customer trust and satisfaction.

Retail POS (Point of Sale) System Operations: Understanding POS system components, Operating a POS machine efficiently, Scanning and entering product codes, Processing discounts and offers, Managing loyalty programs and reward points, Printing and reprinting receipts, Handling system errors and troubleshooting, End-of-day POS reconciliation, Integration of POS with inventory, Security protocols for POS usage.