Description
Course Name: Certificate in Business & Management Skills
Course Id: CBMS/Q0001.
Eligibility: 10+2 (Higher Secondary) or equivalent.
Objective: The Certificate in Business & Management Skills provides practical knowledge of business functions, workplace management, professional communication, team coordination, financial awareness, customer service, and operational planning. It develops the managerial and interpersonal abilities required to organise work, supervise routine activities, solve business problems, support employees, and contribute to organisational performance.
Duration: Three Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and examination fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: After completing the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
- A soft copy of your certificate via email within seven days of the examination.
- A hard copy with the official seal and signature sent to your address within 45 days of the declaration of the result.
Step 9: After certification, you will be offered job assistance aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus
Module 1: Essential Business Skills: Understanding Business Organizations, Business Functions and Departmental Roles, Business Environment Awareness, Professional Business Communication, Business Writing and Documentation, Workplace Etiquette and Professional Behaviour, Time and Priority Management, Business Numeracy and Commercial Awareness, Digital Skills for Business Activities, Developing a Professional Business Mindset.
Module 2: Practical Management Skills: Core Functions of Management, Setting Workplace Goals and Priorities, Planning and Organizing Work Activities, Effective Delegation Techniques, Supervising Day-to-Day Activities, Coordinating People and Resources, Managing Workloads and Deadlines, Monitoring Employee Performance, Problem Identification and Resolution, Improving Personal Managerial Effectiveness.
Module 3: Leadership and Teamwork Skills: Developing Leadership Capabilities, Understanding Different Leadership Approaches, Building Effective Workplace Teams, Defining Team Roles and Responsibilities, Motivating and Engaging Team Members, Coaching and Supporting Employees, Collaborative Working Techniques, Managing Team Performance, Building Trust and Accountability, Creating a Positive Team Environment.
Module 4: Communication and Relationship Skills: Effective Verbal Communication, Professional Written Communication, Active Listening Techniques, Presentation and Public Speaking Skills, Interpersonal Relationship Management, Giving and Receiving Constructive Feedback, Negotiation and Persuasion Skills, Managing Difficult Conversations, Workplace Conflict Resolution, Customer and Stakeholder Communication.
Module 5: Decision-Making and Performance Skills: Critical Thinking for Business Situations, Analytical Problem-Solving Skills, Managerial Decision-Making Techniques, Creative Thinking and Idea Development, Managing Business Priorities, Basic Risk Identification and Assessment, Productivity and Performance Improvement, Quality Awareness and Work Standards, Managing Workplace Change, Continuous Improvement Skills.
Module 6: Career and Modern Business Skills: Digital Tools for Business and Management, Data Awareness for Business Decisions, Innovation and Entrepreneurial Thinking, Customer Service and Commercial Skills, Networking and Professional Relationship Building, Personal Branding and Professional Image, Stress and Workplace Pressure Management, Adaptability and Resilience at Work, Ethical and Responsible Business Practices, Career Planning and Continuous Professional Development.
Job Opportunities After Completion of the Certificate in Business & Management Skills Course
Graduates can pursue entry-level management, administration, customer service, sales support, team coordination, and business operations roles across corporate offices, startups, retail companies, service organisations, educational institutions, financial businesses, and nonprofit organisations.
Top Roles: Management Assistant, Business Support Executive, Administrative Executive, Office Coordinator, Operations Assistant, Team Coordinator, Customer Service Executive, Sales Support Executive, Project Assistant, Retail Supervisor, Client Relations Executive, Management Trainee
Key Skills: Business communication, workplace planning, team coordination, task delegation, customer service, time management, business documentation, budgeting awareness, decision-making, conflict resolution, problem-solving, digital office tools, professional ethics, and performance monitoring.
Salary Range (India):
Entry-level: ₹2.5–5 LPA
Mid-level: ₹5–9 LPA
Senior-level: ₹9–16 LPA+
Top roles: ₹16–25 LPA+
Scope: Business and management skills are required across almost every industry. Certified learners can seek opportunities in administration, sales, customer service, retail, operations, banking, education, healthcare, logistics, hospitality, e-commerce, and professional services. The course also establishes a foundation for progression into supervisory, departmental coordination, and junior management positions.
